Navigator Work, Jobs in Bury St. Edmunds, Sfk (with Salaries)

Receptionist / Care Navigator
PrimaryCareCareers —Bury St. Edmunds
- £12.98 - £13.08 an hour
- Databases
- Front desk
- IT
13h
Receptionist/Care Navigator
PrimaryCareCareers —Bury St. Edmunds
- £12.78 an hour
- Overtime
- Front desk
- Computer skills
- Communication skills
- Annual leave
- Gym membership
Support Worker
Together for Mental Wellbeing —Bury St. Edmunds
- £24,968.26 a year
- Weekend availability
- Word processing
- Computer literacy
- Travel
Quick apply
Patient Navigator
PrimaryCareCareers —Halstead
- £12.78 an hour
- Monday to Friday
- Administrative experience
- Front desk
- IT
13h
Senior Business Development Representative
Speechmatics —Cambridge
- Hybrid work

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Receptionist / Care Navigator
PrimaryCareCareers —Bury St. Edmunds
The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries…
£12.98 - £13.08 an hour
13h
Receptionist/Care Navigator
PrimaryCareCareers —Bury St. Edmunds
Option of NHS discounts & Blue Light Card for retail/dining/holidays etc. + 5 flexible hours per week to be worked in reception (these hours will be confirmed…
£12.78 an hour

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navigator jobs near bury st. edmunds, sfk

Receptionist / Care Navigator

PrimaryCareCareers -
Bury St. Edmunds

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Job details

Permanent
£12.98 - £13.08 an hour
13 hours ago

Qualifications

Patient appointment coordination
Filing
Scanning
Complaint handling
Patient service
Databases
Appointment booking and call handling
Medical reception and administration experience
Front desk
IT
Customer interaction
Patient record updating
Communication skills

Full job description

About the Role

Angel Hill Surgery has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis of 28.75 hours a week.

The shift pattern is to be as follows:

Mondays, Tuesdays and Wednesdays: 07:45 - 14:00
Thursdays and Fridays: 14:00 - 19:00

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

Greeting and directing all patients.
Making appointments.
Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
Advising patients of practice procedures.
Registering new patients.

See job description for full details.

About the Candidate

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
Experience of working with the general public, being sensitive and empathic in distressing situations.
Ability to work as part of a team.
Strong IT and administration skills, with a high level of accuracy and attention to detail.
Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

About Us

Angel Hill Surgery is a forward thinking general medical practice with traditional values, located in the heart of Bury St Edmunds. We are constantly striving to provide the very best medical services. We aim to provide excellent medical care, support and health promotion to achieve lifelong wellbeing from birth to advanced age.

Our aims and values:

We treat all our patients and families with courtesy and respect. We recognise that every patient has unique needs and we treat individuals with empathy, dignity and kindness.
We will work with you in partnership to get the best care and treatment for you.
We value open communication and will be honest, transparent and accountable in all our interactions.
We take safety and accessibility very seriously and we will thoroughly investigate and promptly reply to any concerns or complaints about our care.
We are engaged in ensuring a strong future for general practice.
We will continue to keep our knowledge and skills up to date by taking part in training and teaching for ourselves and all of our staff.
We are committed to training the next generation of GPs.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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