Practice managers Work, Jobs in Bury St. Edmunds, Sfk (with Salaries)

Practice Manager (Part-Time)
The Wellness Sanctuary —Ipswich
- £15 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
6d
Registered Veterinary Nurse / Practice Manager
Vets for Pets —Bury St. Edmunds
- Weekend availability
- Human resources
- Recruiting
- Organisational skills
- Free parking
4d

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Registered Veterinary Nurse / Practice Manager
Vets for Pets —Bury St. Edmunds
Our delightful veterinary practice based on the Moreton Retail Park in Bury St Edmunds enjoys an excellent reputation within the local community.
4d
Registered Veterinary Nurse
IVC —Stowmarket
As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Up to £31,500 a year
14h

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Practice Manager (Part-Time)

The Wellness Sanctuary
Ipswich

Quick apply

Job details

Part-time | Zero hours contract
£15 an hour
6 days ago

Qualifications

Practice management
Record keeping
Customer communication
Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Stock ordering
Patient appointment coordination
Client communication
Administrative support experience
Technical support
Administrative experience
Social media platforms
Appointment booking and call handling
Client services
Opening procedures
Organisational skills
Front desk
Customer interaction
Appointment scheduling
Managing patient records
Communication skills

Full job description

The Wellness Sanctuary is looking for a highly organised and personable Practice Manager to oversee the day-to-day running of our clinic. You'll be the backbone of the practice, the first point of contact for our clients, the go-to support for our therapists, and the person who keeps everything running smoothly behind the scenes.

This is a part-time, flexible role of around 12 hours per week, worked across 3 days, making it ideal for someone looking to fit rewarding work around other commitments.

KEY RESPONSIBILITIES

Client Communication & Front of House

- Manage all incoming client enquiries via telephone, email and social media (Facebook Messenger, WhatsApp)

- Schedule and manage client appointments using our booking system

- Greet clients warmly and professionally, ensuring they feel welcomed and at ease

- Handle client queries, concerns and feedback promptly and professionally

- Process payments and maintain accurate client records

Administrative & Operational Support

- Oversee calendar management for all therapists, optimising appointment schedules

- Maintain accurate client records and ensure compliance with data protection requirements

- Monitor and order clinic supplies and equipment as needed

- Ensure treatment rooms are properly maintained and prepared

- Manage clinic opening and closing procedures

Therapist Support

- Provide day-to-day administrative support to therapists

- Help resolve scheduling conflicts and operational issues

- Coordinate communication between therapists and clients when required

- Support therapists with technical or administrative challenges

Marketing & Social Media

- Respond to enquiries and messages across social media platforms

- Help maintain the clinic's online presence and reputation

- Coordinate booking confirmations and appointment reminders

WHAT WE'RE LOOKING FOR

Essential:

- Previous experience in a reception, administrative or customer service role (healthcare or wellness setting preferred but not essential)

- Excellent written and verbal communication skills

- Confident using booking/scheduling systems and standard office software

- Strong organisational skills with the ability to manage multiple priorities

- A professional, warm and empathetic manner with clients

- Comfortable using social media platforms for business purposes

- Able to work independently and use initiative

- Flexibility with working hours to meet clinic needs

Desirable:

- Experience in a complementary therapy, spa or wellness environment

- Knowledge of different therapy modalities

- Experience with healthcare record-keeping systems

- A basic understanding of GDPR and confidentiality requirements in healthcare settings

PERSONAL ATTRIBUTES

- A calm, reassuring demeanour, particularly when dealing with client concerns

- Discreet, with the ability to maintain client confidentiality at all times

- A proactive approach to problem-solving

- A team player who enjoys supporting others

- Detail-oriented, with high standards for accuracy

- Professional presentation and manner

Pay: £15.00 per hour

Work Location: In person

Quick apply

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practice managers jobs in bury st. edmunds, sfk

Practice Manager (Part-Time)

Registered Veterinary Nurse / Practice Manager

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