Service desk support Work, Jobs in Buxton, Dby (with Salaries)

Helpdesk Administrator
Mitie —Buxton
- £23,874.96 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- Microsoft Outlook
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Chiropractic Assistant/ Receptionist
Staffordshire Chiropractic Clinics Ltd —Newcastle-under-Lyme
- From £12.71 an hour
- Part-time
- Anatomy knowledge
- Customer service
- Microsoft Office
- Health & wellbeing programme
Quick apply
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
6d
Contract Administrator
Equans —Macclesfield
- From £28,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
7d
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Desktop Support Specialist
Fragomen —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Administrator
North Staffs Mind —Stoke-on-Trent
- £24,454 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
7h
Desktop Support Analyst
Brightwell —Chesterfield
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
13d
General Assistant
AG Hotels Group —Knutsford
- £12.71 an hour
- Part-time
- Hospitality
- Microsoft Office
- Hotel
Quick apply
8d
Spa Reception Supervisor
Moddershall Oaks Country Spa Retreat —Stone
- £13.52 an hour
- Part-time
- Customer service
- Hotel
- Driving
- Free parking
- Employee discount
Quick apply
IT Support Engineer
AC Calderas Engineering Ltd —Manchester
- £2,850 - £4,000 a month
- Full-time
- Customer service
- Windows
- Organisational skills
Quick apply
6h
IT Support Technician
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Scripting
- Annual leave
- Employee discount
8h
Service Desk Analyst
The Guinness Partnership —Oldham
- £33,387 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
6d
Cash Desk Volunteer
British Heart Foundation —Buxton
- Employee discount
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
Help Desk Administrator
VINCI Facilities UK —Sheffield
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
8d
IT Service Desk Analyst Apprentice
QA Apprenticeships —Macclesfield
- £18,000 - £20,000 a year
- Full-time
- Azure
- Continuous improvement
- Organisational skills

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service desk support jobs near buxton, dby

Helpdesk Administrator

Mitie -
Buxton

Apply Now

Job details

Permanent | Full-time
£23,874.96 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service

Full job description

Contract: Permanent
Type: Full time
Hours: 37.5 (8:30 - 5pm Mon to Fri-No weekends of bank holidays)
Pay/Salary: £23,874.96 per annum
Location: HSE Buxton, Harpur Hill, Buxton, Derbyshire, England, SK17 9JN

To effectively operate the Helpdesk and associated communication systems at HSE Buxton, delivering a professional, efficient and customer-orientated service. To log service requests and communicate these requirements to Mitie staff, liaising with customers, ensuring deadlines are met, and carrying out general administration tasks.

Responsibilities

Answer calls and emails directed to the Helpdesk.
Issue Reactive Helpdesk calls to Managers/Engineers, applying the appropriate priority required.
Monitor times and dates and chase jobs. Inform Managers of any jobs which are about to go out-of-date.
Carryout administrative support and general duties assigned by the Helpdesk Manager
On a daily basis, staff will be expected to make decisions regarding service delivery. Where conflicting priorities arise they will need to assess the task and direct staff appropriately within set guidelines and protocols.
To monitor and update all service desk requests and take appropriate action to prevent non-compliant incidents in line with policies and procedures.
To report system and equipment faults to the appropriate personnel.
To respond to all reported alarms, ensuring appropriate action taken.
Data input for work orders to be raised and filing of job sheets.
Managing pool vehicles and the pool vehicle log.
Issue additional work tasks to Managers as applicable. Record and monitor progress of additional works.
Close and update PPMs on helpdesk once completed.
Provide general administrative support.
Assist with the monthly reporting
Ensure record keeping, reports and processes are updated on a regular basis
Log any outgoing written correspondence
Follow all company and site procedures

Knowledge skills & experience

Essential

Excellent customer service skills.
High standard of customer awareness.
Keyboard skills.
Confident telephone manner.
Able to assess and prioritise work.
Good listening skills.
Literate & numerate

Desired

A helpdesk/customer service background
Familiarity with Microsoft Outlook, Excel and Word
Familiarity with Health and Safety

Person

Good communicator.
Reliable.
Flexible.
Organised.
Able to work on own initiative or as part of a team.

Apply Now

Refine Your Search

service desk support jobs in buxton, dby

Helpdesk Administrator

CCTV Control Room Operator

Customer Support Agent

Chiropractic Assistant/ Receptionist

Airport Services Agent (Manchester) - 12 Month Contract

Contract Administrator

1st Line Service Desk Technician

Customer Care Coordinator

Desktop Support Specialist

Administrator

Desktop Support Analyst

General Assistant

Spa Reception Supervisor

IT Support Engineer

IT Support Technician

Service Desk Analyst

Cash Desk Volunteer

IT Support Technician

Help Desk Administrator

IT Service Desk Analyst Apprentice

I want to receive the latest job alerts for service desk support in buxton, dby

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Contract: Permanent
Type: Full time
Hours: 37.5 (8:30 - 5pm Mon to Fri-No weekends of bank holidays)
Pay/Salary: £23,874.96 per annum
Location: HSE Buxton, Harpur Hill, Buxton, Derbyshire, England, SK17 9JN

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service desk support jobs in buxton, dby

I want to receive the latest job alerts for service desk support in buxton, dby

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Contract: Permanent Type: Full time Hours: 37.5 (8:30 - 5pm Mon to Fri-No weekends of bank holidays) Pay/Salary: £23,874.96 per annum Location: HSE Buxton, Harpur Hill, Buxton, Derbyshire, England, SK17 9JN

Contract: Permanent
Type: Full time
Hours: 37.5 (8:30 - 5pm Mon to Fri-No weekends of bank holidays)
Pay/Salary: £23,874.96 per annum
Location: HSE Buxton, Harpur Hill, Buxton, Derbyshire, England, SK17 9JN