1st line support Work, Jobs in Caerleon, Nwp (with Salaries)

IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
13d
Support Worker
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
4d
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Support Worker (Relief)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
4d
IT Service Desk Engineer
BTL IT Solutions Ltd. —Bristol
- £26,000 - £29,000 a year
- Full-time
- Windows
- In-person
Quick apply
Support Worker (Maternity Cover)
Pobl Group —Newport
- £13.45 an hour
- 8 hour shift
- Customer service
- Annual leave
- Employee discount
4d
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
6d
IT Technician
Convey Law —Newport
- £30,000 - £35,000 a year
- Azure
- AWS
- Computer networking
- Annual leave
- Sick pay
Quick apply
IT Apprentice
QA Apprenticeships —Bristol
- £18,000 - £23,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Sick pay
Appointment Clerk
University Hospitals Bristol and Weston NHS Foundation Trust —Bristol
- £25,272 a year
- Full-time
5d
Service Desk Analyst
Leidos —Bristol
- £24,900 - £29,300 a year
- Full-time
- Customer service
- IT
- In-person
- Annual leave
- Work from home
3d
Junior Systems Administrator
Target —Cardiff
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- DevOps
- Scripting
- IT
- Employee assistance programme
- Employee discount
Quick apply
Prisoner Escort and Driver
Serco Plc —Bristol
- £24,596 - £31,063 a year
- Overtime
- Driving
- IT
- Communication skills
- Paid training
- Employee assistance programme
Customer Service Centre Representative 1
EssilorLuxottica —Thornbury
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Annual leave
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Windows
- IT
Research Recruitment Lead
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- Project management
- University
- Communication skills
- Annual leave
5d
Compliance Engineer
Eaton —Cwmbran
- Hybrid work
- Engineering
Charge Point Maintenence Coordinator
Liberty Global —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
7d
Finance Administration Assistant
TLT —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills

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IT Support Technician

Vishay -
Newport

Apply Now

Job details

13 days ago

Qualifications

Microsoft Powerpoint
SCCM
Windows
Microsoft Office
ServiceNow

Full job description

Newport, UK, United Kingdom | IT Service Management

Job Description

Planning and directing, or executing operations of Service Desk(s), in a respective IT Service Management organization.
Ensuring the continual monitoring of systems and utilization
Ensuring or processing of all kind of tickets related to defects and incidents.
Identifying, analyzing and logging incidents, restoring normal services and minimizing adverse impact on operations.
Providing appropriate access rights for authorized users, and providing personalized services to users.
Ensuring IT Services offered are accessible to users at all time, and without any delay or constraints.
A job at this level…
Provides routine technical maintenance in an assigned technical area (in production or logistics), with different machines. Or:
Serves with inbound, FAQ-based 1-st level customer service for incidents occurring on a regular base, for an assigned application, type of equipment, production line, etc.
Utilizes solution patterns (technical procedures, methods and tools, technical instructions) effectively.
Follows work instructions, maintenance and repair procedures as given to provide reliable service.
Documents work and results in the systems.

What you will do:

1st line support (Office and Shopfloor Users)
Installing Desktops and Laptops
Installing Software with SCCM and manually
Setup of new Users (Laptops and iPhones)
Handover of computers to new and existing Users
Working with ServiceNow ticket system (CMDB, Incidents and Requests)
Supporting the Business in BAU (Business as usual) activities
Assisting with IT good intake and disposal

Training Opportunities

Windows Operating systems (in house)
IT within a Business environment (in house)
Troubleshooting, solving of Problems (in house)
ups, Project involvement, presenting etc.)
CompTIA+ Basic IT qualifications for IT Support (External)
Office 365 course (Word, Excel, Power Point etc.) (External)

Apply Now

Refine Your Search

1st line support jobs in caerleon, nwp

IT Support Technician

Support Worker

Technical Support Engineer

Support Worker (Relief)

IT Service Desk Engineer

Support Worker (Maternity Cover)

Customer Service Advisor

IT Technician

IT Apprentice

Appointment Clerk

Service Desk Analyst

Junior Systems Administrator

Prisoner Escort and Driver

Customer Service Centre Representative 1

IT Provision & Compliance Analyst

Research Recruitment Lead

Compliance Engineer

Charge Point Maintenence Coordinator

IT Technician

Finance Administration Assistant

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