Client success manager Work, Jobs in Caerleon, Nwp (with Salaries)

Customer Success Manager
Legal 500 —Bristol
Customer Success Manager (Legal SaaS)
Hoowla —Bristol
- £28,000 - £36,000 a year
Quick apply
Customer Service Team Leader
Ayvens —Bristol
6d
Assistant Client Manager
Savills —Cardiff
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
6d
Commercial Manager
Opus Apeiro —Bristol
- £35,000 - £40,000 a year
Quick apply
5d
Account Manager - Enterprise
Zellis —Bristol
Senior Account Manager - Beverage Flavours
Kerry —Bristol
Customer Account Executive
Reconomy Connect —Bristol
Corporate Account Manager
Ayvens —Bristol
Senior Account Manager
Bakelite —Barry
Quick apply
Customer Service Representative - Part Time
Western Global —Engine Common
- £26,000 - £27,500 a year
Quick apply
Client Services Manager, Pension Administration
Gallagher Benefit Services —Bristol
Account Manager
digiLab Solutions —Bristol
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client success manager jobs near caerleon, nwp

Customer Success Manager

Legal 500 -
Bristol

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Job details

Qualifications

Full job description

Role information:

Hybrid workplace - 3 days a week in office, 2 days remote
This role is based in Bristol (Wine Street)

About Legal 500

Legal 500 was founded by John Pritchard in 1987 as the original clients’ guide to law firms, the first of its kind. It is now a data-driven, AI-optimised research platform which benchmarks, informs and connects providers and users of legal services in over 100 countries worldwide.

Our research and data are trusted and relied upon by corporate clients globally as an essential part of the process, both of instructing law firms with new mandates, and when reviewing existing mandates or panels.

We exist to empower both buyers and sellers in the international legal marketplace to make better decisions and have improved outcomes for their organisations. This is achieved by leveraging a trusted, comprehensive research process with a unique, vast, proprietary and constantly updated set of client-supplied data, unrivalled in the market.

On the supply side of the legal market, every year Legal 500’s team of over 150 researchers, technologists, data analysts, journalists and content specialists collate and review 60,000+ data-submissions from law firms and conduct interviews with thousands of leading law firm partners. On the demand side, Legal 500 analyses confidential data from 300,000+ commercial law firm clients to benchmark law firms and lawyers by practice area; industry; jurisdiction; as well as by proprietary client satisfaction metrics, NPS, and other qualitative and quantitative criteria.

Legal 500 is the only source of this depth of global research and data on law firms, lawyers and their clients.

About the Role:

You'll have the opportunity to join Legal 500 at a high impact time. We recently acquired Mondaq to enhance our data intelligence capability and you'll be joining at a time where the merging of two great businesses is taking place.

As Customer Success Manager, you'll sit alongside our Bristol-based Account Management team and work closely with our London-based Customer Success team.

You'll be helping to onboard new customers, driving early adoption and engagement whilst working with sales teams across different product lines. This is ultimately a customer enablement position. you won't have a financial target. This is more about providing insights and engaging with customers.

What you'll be doing

Owning customer journey including onboarding and engagement
Liaising between the sales teams of our different product lines, your account management and Customer Success colleagues - feeding insights into our Product team
Enabling customers to get the most out of Legal 500 data products
Leading demos, conducting quarterly business reviews and helping drive commercial activity by providing customers with the tools they need to extract value from our products

What we're looking for

Commercial experience in a customer success role
Experience in B2B setting is preferred, some exposure to the legal world (academic or professional) would be even better!
Someone comfortable communicating with a range of stakeholders - GTM or Senior Lawyers within our clients, Sales, Editorial and Product internally
Process-driven and data-driven in approach

Apply Now

Refine Your Search

client success manager jobs in caerleon, nwp

Customer Success Manager

Customer Success Manager (Legal SaaS)

Customer Service Team Leader

Assistant Client Manager

Consultant, Client Success

Commercial Manager

Account Manager - Enterprise

Senior Account Manager - Beverage Flavours

Customer Account Executive

Corporate Account Manager

Senior Account Manager

Customer Service Representative - Part Time

Client Services Manager, Pension Administration

Account Manager

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