Experience manager Work, Jobs in Caerleon, Nwp (with Salaries)

General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
5d
General Manager
BaxterStorey UK —Cwmbran
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Security - Regional Support Manager
BidvestNoonan —Newport
- £40,000 a year
- Full-time
- Administrative experience
- IT
- Communication skills
Quick apply
13d
GENERAL MANAGER
BaxterStorey —Cwmbran
- £38,000 - £40,000 a year
- Weekend availability
- Hospitality
- Café
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Manager
Hollywoodbowlgroup —Cwmbran
- Up to £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Community Capacity Team Lead
Torfaen County Borough Council —Torfaen
- £45,091 - £50,269 a year
- Full-time
- English
Office Manager
Midpoint Homes Ltd —Newport
- £30,000.00 - £37,183.30 a year
- Full-time
- Microsoft Office
- Organisational skills
- Contracts
Quick apply
Barista
Growing Space —Pontnewydd
- £12.71 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Customer service
- Sick pay
Quick apply
6d
Assistant Manager
Wickes —Newport
- Full-time
- Travel
- Leadership
- Communication skills
- Employee discount
Store Manager
Aldi —Merthyr Tydfil
- £52,910 - £69,000 a year
- Annual leave
Housing Advice, Support and Partnerships Team Manager
Newport City Council —Newport
- £30,000 - £49,282 a year
- Full-time
- Leadership
4d
Deputy Head of Venues - Events
Cardiff Students Union —Cardiff
- From £42,939 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Life insurance
Quick apply
16h
New Business Development Manager
Extruflex UK Ltd —Newport
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Work from home
Quick apply
Lead Online Manager
Sainsbury's —Newport
- From £36,250 a year
- Management
- Leadership
- Employee discount
11d
Community Engagement Assistant - Gwent Archives
Torfaen County Borough Council —Torfaen
- £26,824 - £28,598 a year
- Part-time
- English
3d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
3d
Project Officer - Community Intervention Team
Torfaen County Borough Council —Torfaen
- £29,064 - £31,061 a year
- Full-time
- English
- Communication skills
3d
Shop Manager
St David's Foundation Hospice Care —Newport
- Full-time
- Merchandising
- Administrative experience
- Supervising experience
- Annual leave
Coffee Shop Manager
Tidy Butt | Grounded Coffee & Wellness —Pontypool
- £14.50 an hour
- Full-time
- Serving
- Hospitality
- Sales
- Free parking
- Annual leave
Quick apply
21h
Restaurant and Bar Manager
Mercure Newport —Newport
- £31,000 a year
- Full-time
- Bar
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply

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experience manager jobs near caerleon, nwp

General Manager

CWRT BLEDDYN HOTEL & SPA -
Usk

Quick apply

Job details

Full-time
£55,000 - £60,000 a year
5 days ago

Benefits

Company pension

Qualifications

Hospitality
Management
Customer service
ADR
Leadership
Communication skills
Hotel experience

Full job description

Overview
We are seeking an experienced and dynamic General Manager to lead and oversee the daily operations of our Hotel. The Hotel General Manager is responsible for the overall management and performance of the hotel, ensuring exceptional guest satisfaction, operational efficiency, financial profitability, compliance with UK regulations, and effective leadership of all hotel departments.

Job Title: Hotel General Manager
Location: Cwrt Bleddyn Hotel & Spa, Usk, Monmuthshire
Reports To: Director

Key Responsibilities

Operations Management

Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Sales, and Human Resources.
Ensure the hotel maintains high standards of service, cleanliness, and guest experience.
Monitor and improve operational procedures and service delivery.

Financial Management

Prepare and manage annual budgets and forecasts.
Monitor revenue, costs, payroll, and departmental expenditures.
Maximise occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
Analyse financial reports and implement strategies to improve profitability.

Guest Experience

Ensure outstanding customer service and guest satisfaction.
Address and resolve guest complaints and feedback promptly and professionally.
Maintain high guest review scores and brand standards.

People Management

Recruit, train, develop, and motivate employees.
Conduct performance reviews and manage employee relations matters.
Foster a positive workplace culture and ensure compliance with employment legislation.
Lead departmental managers and promote teamwork across the hotel.

Sales and Business Development

Develop and implement sales and marketing strategies to increase revenue.
Build relationships with corporate clients, travel agents, tour operators, and local businesses.
Promote meetings, events, conferences, and group bookings.

Health, Safety and Compliance

Ensure compliance with UK employment law, health and safety regulations, fire safety requirements, food hygiene standards, GDPR, and licensing regulations.
Conduct regular risk assessments and ensure all statutory requirements are met.
Maintain company policies and operational standards.

Strategic Leadership

Develop and implement business plans to achieve hotel objectives.
Identify opportunities for growth, efficiency, and market expansion.
Monitor industry trends and competitor activity.

Skills and Qualifications

Proven experience as a Hotel General Manager
Strong leadership, communication, and interpersonal skills.
Excellent financial and commercial acumen.
Knowledge of hotel property management systems (PMS) and revenue management.
Strong problem-solving and decision-making abilities.
Knowledge of hospitality legislation and compliance requirements.

Experience

Minimum 5–10 years of hotel management experience, including senior leadership roles.
Experience managing high-volume hotels, airport hotels, conference hotels, or MICE operations is advantageous.

Key Performance Indicators (KPIs)

Guest Satisfaction Scores
Revenue Growth
Occupancy and ADR Performance
Profitability
Employee Retention and Engagement
Health & Safety

Pay: £55,000.00-£60,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in caerleon, nwp

General Manager

General Manager

Security - Regional Support Manager

GENERAL MANAGER

Assistant Manager

Community Capacity Team Lead

Office Manager

Barista

Assistant Manager

Store Manager

Housing Advice, Support and Partnerships Team Manager

Deputy Head of Venues - Events

New Business Development Manager

Lead Online Manager

Community Engagement Assistant - Gwent Archives

Customer Experience Manager

Project Officer - Community Intervention Team

Shop Manager

Coffee Shop Manager

Restaurant and Bar Manager

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