Export customer service Work, Jobs in Caerphilly, Cay (with Salaries)

Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Full-time
- Annual leave
- Employee discount
Internal Sales
Encon Insulation —Cardiff
- Full-time
- Data entry
- Typing
- In-person
- Life insurance
Quick apply
Despatch Operator
TT Electronics plc —Abercynon
- Overtime
- Computer literacy
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Product Manager
Eakin Healthcare —Cardiff
- £40,000 - £43,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Free parking
- Referral programme
Quick apply
5d
Despatch Operator
MFC International Limited —Tonypandy
- £12.76 an hour
- Overtime
- Customer service
- Continuous improvement
- Quality control
Quick apply
1d
Logistics & Export Administrator, 12m FTC
IndigoTG —Magor
- English
- Continuous improvement
- Travel
8d
Logistics & Export Administrator, 12m FTC
Indigo Telecom Group —Magor
- English
- Continuous improvement
- Travel
8d
Portfolio Manager
BAE Systems —Glascoed
- £57,824 a year
- Communication skills
Head of Commercial
TT Electronics plc —Abercynon
- Full-time
- PMP
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Transport Coordinator
Gist Limited —Portbury
- Up to £31,400 a year
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Employee discount
Buyer
TT Electronics plc —Abercynon
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Technical Publications Hub Leader
Oxford Instruments plc —Bristol
- Hybrid work
- Engineering
- Project management
- Training & development
- Annual leave
Quality Engineer
TT Electronics plc —Abercynon
- Full-time
- Computer literacy
- Continuous improvement
- Quality control
- Annual leave
- Employee assistance programme
Solutions Architect
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- £55,513 - £83,270 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
Production Engineer
TT Electronics plc —Abercynon
- Full-time
- Continuous improvement
- Training & development
- Manufacturing
- Annual leave
- Employee assistance programme
Senior Design Engineer
Assystem —Cardiff
- Employee assistance programme
1d

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Freight Forwarding Coordinator
CEVALogistics —Pontypridd
Liaise with customers, carriers, overseas offices and internal teams to provide updates and resolve queries. Working as part of a friendly and supportive team,…

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Export Customer Service Representative

Univar Solutions UK Ltd -
Caerphilly

Apply Now

Job details

Qualifications

CRM software
Import/export documentation
Client engagement
Logistics
Process improvement
Microsoft Office Suite
Customer loyalty building
Relationship management
Customer support
Customer interaction
Root cause analysis
Supply chain customer service

Full job description

A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.

Leslie Court, Caerphilly

Overview

As an Export Customer Service Representative, you'll be the primary point of contact for customers requiring international shipments and export services.

Working closely with customers, sales teams, logistics providers, warehouses, and regulatory stakeholders, you will play a critical role in ensuring orders are processed accurately and delivered efficiently across international markets.

As part of our Customer Service team, you are the face of our business and essential in building loyalty, trust, and long-term customer relationships.

Key Responsibilities and Tasks

Working closely with Account Managers and Sales teams to support and develop relationships with export customers across multiple international markets
Providing first-class customer service by understanding customer requirements and ensuring export orders are managed efficiently from order placement through to delivery
Managing customer communications through various channels, including phone, email, and CRM systems
Processing export orders and coordinating shipments in compliance with international trade regulations, customer requirements, and company procedures
Preparing, reviewing, and coordinating export documentation, including commercial invoices, packing lists, certificates of origin, dangerous goods documentation, and customs paperwork as required
Liaising with freight forwarders, carriers, warehouses, and internal supply chain teams to ensure timely and compliant shipment execution
Monitoring order progress, proactively communicating shipment updates, and resolving delivery or customs-related issues
Understanding, prioritising, and escalating customer concerns while ensuring timely resolution and maintaining customer satisfaction
Supporting compliance with export controls, trade regulations, and country-specific documentation requirements
Identifying opportunities to improve customer experience, streamline processes, and enhance operational efficiency
Acting as the first point of contact for export customers, ensuring issues are managed professionally and resolved quickly and effectively

What We Are Looking For

You are comfortable using a PC, Microsoft Office applications, and Customer Relationship Management software, ideally SAP

Experience in export operations, international logistics, customs documentation, or global supply chain processes would be advantageous

You have strong attention to detail and enjoy coordinating multiple activities to ensure successful outcomes

You are skilled at investigating customer issues, identifying root causes, and implementing effective solutions

You are customer-focused, organised, resilient, and able to work effectively in a fast-paced international environment

Knowledge of export documentation, Incoterms, customs procedures, dangerous goods regulations, or international transportation processes would be beneficial

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification

Apply Now

Refine Your Search

export customer service jobs in caerphilly, cay

Export Customer Service Representative

Freight Forwarding Coordinator

Internal Sales

Despatch Operator

Product Manager

Despatch Operator

Logistics & Export Administrator, 12m FTC

Logistics & Export Administrator, 12m FTC

Portfolio Manager

Head of Commercial

Transport Coordinator

Buyer

Technical Publications Hub Leader

Quality Engineer

Solutions Architect

Production Engineer

Senior Design Engineer

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