Learning and development advisor Work, Jobs in Caerphilly, Cay (with Salaries)

Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Human Resources Advisor
PHSGroup —Caerphilly
- Monday to Friday
- Hybrid work
- Management
- Sales
- Travel
- Free parking
- Employee discount
3d
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
1d
Assistant Construction Technical Project Manager
Fim Limited —Cardiff
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Health and Safety Trainer
Wilmington plc —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- IT
- In-person
- Annual leave
- Employee discount
People Advisor
Spire Healthcare —Cardiff
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Senior HR Advisor
Cartrefi Cymru —Cardiff
- £39,140 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Technician Demonstrator (Sports Rehabilitation and Massage)
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Part-time
- Administrative experience
- Rehabilitation centre
- IT
- Annual leave
8d
Senior Technician Sport Performance Analysis
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Organisational skills
- School
- Annual leave
23h
Claims and Redress Team Manager
Cwm Taf Morgannwg University Health Board —Abercynon
- £50,129 - £57,365 a year
- Full-time
- Analysis skills
- Communication skills
HR Business Partner
KLA —Newport
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
- Annual leave
Tesco Travel Money Advisor
Travelex —Pontyclun
- £13.50 an hour
- Overtime
- Customer service
- In-person
- Employee discount
Chief Scientific Officer
Antiverse —Cardiff
- Flexible schedule
6d
Customer Advisor
The AA —Cardiff
- £24,060 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
2d
Experience Advisor
Unity Holidays —Brean
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Employee assistance programme
Quick apply
3h
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount
People & Culture Partner
EE —Cardiff
- Full-time
- Human resources
- IT
- Annual leave
1d
SMS Officer and Reporting Manager
Safran —Cwmbran
- Full-time
- Employee assistance programme
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
22h
Registered Manager
Accomplish —Merthyr Tydfil
- Up to £45,000 a year
- Organisational skills
- Leadership
- Time management
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor

Link Financial -
Caerphilly

Apply Now

Job details

Permanent | Full-time
£26,000 - £28,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
English
Administrative experience
Numeracy
Data entry
Communication skills

Full job description

Location | Caerphilly CF83 3GQ

Company Overview

We are a financial services provider working with many of the UK high street banks, credit card providers, retail, and other lenders, we purchase consumer and business loans and are committed to providing a high-quality service to all our clients and customers by help them to pay off their loans. In fact, we are one of the leading names in our industry because we have the best people working for us!

Job Role

As a Customer Service Advisor, you will be given the tools and training to provide exceptional service to all customers, ensuring you establish the customers financial and personal circumstances to allow you to provide sustainable repayment strategies based on the customer’s needs, whilst ensuring that we achieve a fair outcome for the customer.

We are looking for passionate, committed, and dedicated people to join our team and want to be part of helping our business thrive by giving the best service to our customers and clients.

This is a fantastic opportunity to join a diverse and inclusive company that can help you develop your career and reward you for your hard work.

In this role you will be supporting customers with the management and repayment of their outstanding balances.

In this role you will be supporting customers with the day to day management of their loans.

You will be part of our dedicated team talking with our customers on the phone.

You will be dealing with customer queries, taking payments, and supporting customers who may find themselves in financial difficulties.

You will provide the best service to all the customers that you speak with – ensuring they are treated fairly, they are listened to, and every effort is made to reach the right solution for their circumstances.

Accurately update our systems following each customer interaction using the systems in place.

Experience

We welcome applicants with customer service experience from industries such as Contact Centre, Retail or Hospitality backgrounds but we do not insist on prior experience as we give you adequate training when you join as well as ongoing training to help you in your role and to progress your career with us. We just ask that you have a passion for great customer service and have a passion to do a great job!

We would be looking for the following skills/qualifications:
Educated to GCSE level (or equivalent) grade C or above in Maths and English (desirable)

Customer service experience (desirable)

Experience in telephony, data entry and administrative management of customers (desirable)

Good verbal and written communication skills to speak positively and clearly with customers and colleagues

We use a few computer systems so being able to use multiple computer systems is key.

Good numeracy skills to identify, set up, calculate the best payment plan for customers where relevant

Experience in following procedures or policies

Problem-solving skills to provide the best solution for the customer and the business

Role Package

Hours of Work: Full time permanent contract working are 37.5 hours per week paid monthly.

The business hours are 08:00am-6:00pm Monday – Thursday. Friday 09:00am-5:00pm and you would only be asked to work 1 in 4 Saturdays 09:00-12:30pm. When you work a Saturday, you will have the following Friday off.

We provide a range of benefits that are designed to support our employees across their health, finances, and lifestyle. Some of our benefits are listed below:

Salary: £26,000.00 to £28,500.00 per annum (depending on experience)

25 days holiday + bank holidays + a Birthday Day off! (pro-rata for part-time)

Discretionary annual performance bonus scheme

Purchase additional holiday scheme of up to 5 days

Pension Scheme – 8% total pension contributions

Employee Assistance Programme for you and your family, including virtual GP service, counselling, get fit programmes and more

Life assurance (4 x annual salary)

Season Ticket Travel Loans

Enhanced Maternity and adoption pay

Voluntary employee benefits such as Health Plans, Gym Discounts, Restaurant Discounts, Will writing services

Discounts and cashback on thousands of retailers

Friendly, relaxed atmosphere with modern facilities

Social events during the year, regularly fundraise for our chosen charities, and have recognition schemes in place that reward our employees for being great team members

Learning and Development opportunities to help you progress in your career

Apply Now

Refine Your Search

learning and development advisor jobs in caerphilly, cay

Customer Service Advisor

Human Resources Advisor

Customer Experience Advisor

Assistant Construction Technical Project Manager

Health and Safety Trainer

People Advisor

Senior HR Advisor

Technician Demonstrator (Sports Rehabilitation and Massage)

Senior Technician Sport Performance Analysis

Claims and Redress Team Manager

HR Business Partner

Tesco Travel Money Advisor

Chief Scientific Officer

Customer Advisor

Experience Advisor

Health and Safety Manager

People & Culture Partner

SMS Officer and Reporting Manager

Customer Success Manager

Registered Manager

I want to receive the latest job alerts for learning and development advisor in caerphilly, cay

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