Link financial Work, Jobs in Caerphilly (with Salaries)

Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Sales Assistant (Part-Time)
Pandora Jewelry —Newport
- £13.25 an hour
- Part-time
- Sales
- Employee discount
9d
Operational People Manager
Financial Ombudsman Service —Cardiff
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
4d
Stakeholder Engagement Officer
Project Seagrass —Bridgend
- From £31,050 an hour
- Full-time
- Data analysis skills
- In-person
- Python
- Free parking
- Health & wellbeing programme
Quick apply
9d
Specialist | ICT Technical Services – Infrastructure
Link Financial Outsourcing —Caerphilly
- £50,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Link Financial Outsourcing —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Sales Assistant (Part Time)
Vivienne Westwood —Cardiff
- £12.60 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
11d
Project Manager
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
11d
Administration Apprentice
South Wales Fire and Rescue Service —Llantrisant
- £25,583 - £25,989 a year
- Full-time
1d
Senior Science Officer, South & West Wales
Project Seagrass —Bridgend
- From £37,260 a year
- Full-time
- Data analysis skills
- In-person
- Python
- Free parking
- Health & wellbeing programme
Quick apply
9d
Senior Software Engineer (Oracle Technologies)
Office for National Statistics —Newport
- £44,050 - £47,121 a year
- Full-time
- Hybrid work
- Oracle
- SQL
- Presentation skills
1d
Senior Data Architect
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
4d
Foreign Exchange Operations Specialist
FastRate Exchange Services Ltd. —Cardiff
- £68,000 a year
- Analysis skills
- Organisational skills
- Financial services
- Health & wellbeing programme
Quick apply
1d
Finance & Administration Officer
Project Seagrass —Bridgend
- From £25,875 a year
- Part-time
- Free parking
- Health & wellbeing programme
Quick apply
5d
Content & SEO Specialist
Pryme Financials Ltd —Newport
- Marketing
- Analysis skills
- Project management
Senior Data Engineer - (GCP)
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Python
2d
Senior Data Engineer
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- SQL
- Presentation skills
- Python
2d
Craftsperson (Technical Services)
Scottish Power —Pentre
- £34,040 - £42,550 a year
- Full-time
- Annual leave
- Employee discount
6d
Senior Software Engineer (AWS Cloud Technologies)
Office for National Statistics —Newport
- £44,050 - £47,121 a year
- Full-time
- Hybrid work
- AWS
- Presentation skills
- JavaScript
1d
Customer Experience Manager
Sainsbury's —Cwmbran
- £32,700 a year
- Management
- Leadership
- Employee discount
4d

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Customer Service Advisor

Link Financial -
Caerphilly

Apply Now

Job details

Permanent | Full-time
£26,000 - £28,500 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Customer service
GCSE
English
Administrative experience
Numeracy
Data entry
Communication skills

Full job description

Location | Caerphilly CF83 3GQ

Company Overview

We are a financial services provider working with many of the UK high street banks, credit card providers, retail, and other lenders, we purchase consumer and business loans and are committed to providing a high-quality service to all our clients and customers by help them to pay off their loans. In fact, we are one of the leading names in our industry because we have the best people working for us!

Job Role

As a Customer Service Advisor, you will be given the tools and training to provide exceptional service to all customers, ensuring you establish the customers financial and personal circumstances to allow you to provide sustainable repayment strategies based on the customer’s needs, whilst ensuring that we achieve a fair outcome for the customer.

We are looking for passionate, committed, and dedicated people to join our team and want to be part of helping our business thrive by giving the best service to our customers and clients.

This is a fantastic opportunity to join a diverse and inclusive company that can help you develop your career and reward you for your hard work.

In this role you will be supporting customers with the management and repayment of their outstanding balances.

In this role you will be supporting customers with the day to day management of their loans.

You will be part of our dedicated team talking with our customers on the phone.

You will be dealing with customer queries, taking payments, and supporting customers who may find themselves in financial difficulties.

You will provide the best service to all the customers that you speak with – ensuring they are treated fairly, they are listened to, and every effort is made to reach the right solution for their circumstances.

Accurately update our systems following each customer interaction using the systems in place.

Experience

We welcome applicants with customer service experience from industries such as Contact Centre, Retail or Hospitality backgrounds but we do not insist on prior experience as we give you adequate training when you join as well as ongoing training to help you in your role and to progress your career with us. We just ask that you have a passion for great customer service and have a passion to do a great job!

We would be looking for the following skills/qualifications:
Educated to GCSE level (or equivalent) grade C or above in Maths and English (desirable)

Customer service experience (desirable)

Experience in telephony, data entry and administrative management of customers (desirable)

Good verbal and written communication skills to speak positively and clearly with customers and colleagues

We use a few computer systems so being able to use multiple computer systems is key.

Good numeracy skills to identify, set up, calculate the best payment plan for customers where relevant

Experience in following procedures or policies

Problem-solving skills to provide the best solution for the customer and the business

Role Package

Hours of Work: Full time permanent contract working are 37.5 hours per week paid monthly.

The business hours are 08:00am-6:00pm Monday – Thursday. Friday 09:00am-5:00pm and you would only be asked to work 1 in 4 Saturdays 09:00-12:30pm. When you work a Saturday, you will have the following Friday off.

We provide a range of benefits that are designed to support our employees across their health, finances, and lifestyle. Some of our benefits are listed below:

Salary: £26,000.00 to £28,500.00 per annum (depending on experience)

25 days holiday + bank holidays + a Birthday Day off! (pro-rata for part-time)

Discretionary annual performance bonus scheme

Purchase additional holiday scheme of up to 5 days

Pension Scheme – 8% total pension contributions

Employee Assistance Programme for you and your family, including virtual GP service, counselling, get fit programmes and more

Life assurance (4 x annual salary)

Season Ticket Travel Loans

Enhanced Maternity and adoption pay

Voluntary employee benefits such as Health Plans, Gym Discounts, Restaurant Discounts, Will writing services

Discounts and cashback on thousands of retailers

Friendly, relaxed atmosphere with modern facilities

Social events during the year, regularly fundraise for our chosen charities, and have recognition schemes in place that reward our employees for being great team members

Learning and Development opportunities to help you progress in your career

Apply Now

Refine Your Search

link financial jobs in caerphilly

Customer Service Advisor

Sales Assistant (Part-Time)

Operational People Manager

Stakeholder Engagement Officer

Specialist | ICT Technical Services – Infrastructure

Customer Service Advisor

Sales Assistant (Part Time)

Project Manager

Administration Apprentice

Senior Science Officer, South & West Wales

Senior Software Engineer (Oracle Technologies)

Senior Data Architect

Foreign Exchange Operations Specialist

Finance & Administration Officer

Content & SEO Specialist

Senior Data Engineer - (GCP)

Senior Data Engineer

Craftsperson (Technical Services)

Senior Software Engineer (AWS Cloud Technologies)

Customer Experience Manager

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