People & performance senior associate Work, Jobs in Caerphilly (with Salaries)

People & Performance Senior Associate
DAS UK Group —Bedwas
- Leadership
8d
Senior Infrastructure Engineer
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Azure
- DevOps
- Presentation skills
- Annual leave
- Flexible schedule
9d
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Work Winning Lead - Water
AECOM —Cardiff
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Associate Group Leader / Animal Unit Manager
Charles River Laboratories —Portishead
- Full-time
- Management
- Doctoral degree
- Sales
- Paid training
- Annual leave
19h
Associate Director - Mechanical Engineering
AECOM —Cardiff
- Full-time
- Hybrid work
- Engineering
- System design
- Communication skills

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people & performance senior associate jobs near caerphilly

People & Performance Senior Associate

DAS UK Group
Bedwas

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Job details

Permanent
8 days ago

Qualifications

Leadership

Full job description

About The Role

Arag have a new opening for a Senior Associate – People & Performance, this is a unique role focused on team management and development rather than a technical legal position.

The role will have responsibility for the management of a team and in conjunction with the Senior Associate – Technical you will ensure that our customers receive the highest standard of service whilst ensuring the efficient management of caseloads.

Utilising Management Information, you will be responsible for ensuring compliance with Service Level Agreements, monitoring case throughput to achieve expected performance levels and delivering the financial plan for your team.

You will also be responsible for ensuring the team are managed in line with ARAG policies including the requirements of the ARAG Law Supervision Policy.

Key Responsibilities include:

Lead, motivate and support a team in order for them to meet their objectives and to provide the high standard of service to our customers that we strive to achieve (Where applicable);
Manage teams effectively including recruitment, development, managing absence, performance or conduct issues in line with company procedures, SRA requirements and the Supervision Policy. (Where applicable)
Develop open, honest and supportive relationships with team members to identify ongoing development opportunities and ultimately retain talent;
Play an active role in the management team to create a culture where we are seen as an employer of choice, internally and the external market.
Deliver, communicate and support any change activities in your area ensuring they are delivered and your teams embrace and are confident dealing with the change.
Share knowledge and best practice with team members and the wider management group;
Work closely with Principal Associates to deliver on SLA’s, KPI’s, financial and performance targets as set by the Head of Department to drive efficiency, performance, billing and throughput within the team.
Utilise management information and work closely with other members of the management team to achieve the departmental objectives;

Ensure cases are managed in a cost effective manner by maintaining grip on cost at all times.

About You

As an experienced people manager you will have:

Experience of managing junior employees to ensure delivery of objectives and the effective management of under-performance is essential (Where applicable)
A customer focussed approach to work and strive to provide a quality and efficient service to clients, including commercial insurer clients.
Experience of working in a role with similar requirements is therefore essential.

You must have the ability to act on your own initiative but also know when to seek assistance
Experience of working in an SRA regulated environment is desirable.
Experience of using and developing Management Information for the purpose of managing performance is essential.
Demonstrable ability to make sound commercial decisions.
You must have the ability to identify risks and/or issues along with making suggestions for the appropriate mitigation of the same and to escalate them appropriately in accordance with company policy.
An ability to prioritise and work under pressure managing numerous commitments simultaneously;
Demonstrates a flair for leadership with strong and effective leadership skills.

About The Company

ARAG UK helps businesses and individuals gain access to justice, and it’s our founding principle to enable everybody, not just those who can afford it, to assert their legal rights.

Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG UK are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas.

We have historically focussed on delivering legal services to customers solely via our Legal Expenses Insurance products, which provides a steady workload of litigated cases in areas such as;

Personal Injury
Litigation & Dispute Management
Employment
Business & Commercial

We believe these are exciting times for ARAG Law as part of the wider ARAG UK, and we are looking for likeminded individuals who share our ambition to make our high quality legal solutions accessible and affordable.

You can expect to join an organisation that will challenge and develop you to progress your career in ways that traditional law firms cannot. We are also committed to supporting continued professional development and promote both internal Training Contracts and alternative routes to qualification (SQE/CILEX).

By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do.

If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

Apply Now

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people & performance senior associate jobs in caerphilly

People & Performance Senior Associate

Senior Infrastructure Engineer

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Work Winning Lead - Water

Associate Group Leader / Animal Unit Manager

Associate Director - Mechanical Engineering

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