Field service engineer Work, Jobs in Caldicot, Mon (with Salaries)

Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Assistant Civil Engineer
Amey Ltd —Saint Mellons
- Full-time
- Civil engineering
- Engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
Installation and Maintenance Technician (South Wales)
Air Products and Chemicals —Cardiff
- Engineering
- Maintenance
- Programmable logic controllers
Quick apply
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Travel
- POS
- Communication skills
- Annual leave
Quick apply
Field Service Engineer
McHale Komatsu Ltd —Cardiff
- Full-time
- Customer service
- Maintenance
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Graduate Predictive & Test Engineer
Senior Flexonics Crumlin —Blackwood
- Full-time
- Computer literacy
- Travel
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
Field Service Engineers South West
Tomra —Bristol
- £35,000 - £40,000 a year
- Overtime
- Continuous improvement
- Power tools
- Hand tools
Quick apply
DC Site Manager, EMEA
Vantage Data Centers UK Management Company Ltd —Newport
- Customer service
- Engineering
- Bachelor's degree
- Annual leave
Quick apply
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Product Install Engineer
KLA —Newport
- Full-time
- Software troubleshooting
- Computer literacy
- Analysis skills
- Annual leave
11d
Trainee White Goods Engineer - Bath [PAS206]
Pacifica —Bath
- £31,500 - £32,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
2d
Senior Semiconductor Process Engineer (InP)
IQE —Cardiff
- £60,000 - £70,000 a year
- Microsoft Word
- Computer literacy
- Analysis skills
- Employee assistance programme
- Employee discount
Field Service Engineer
ZINTEK SYSTEMS LTD —Bristol
- £28,384 - £32,282 a year
- Overtime
- English
- Driving
- Organisational skills
- Sick pay
Quick apply
2d
Field Service Engineer
Everard Group Limited —Bristol
- £32,300 - £40,000 a year
- Overtime
- Schematics
- Customer service
- Maintenance
- Annual leave
Quick apply
9d
Etch Process Engineer
KLA —Newport
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
9d
Etch Equipment Field Installation and Design Engineer
KLA —Newport
- Overtime
- Up to 50% travel
- Programmable logic controllers
- Bachelor's degree
- Annual leave
Compressor Engineer Trained to be Engineer Surveyor - Pressure Systems
Mandate Systems Ltd —Bristol
- £36,000 - £41,000 a year
- Full-time
- Customer service
- Computer literacy
- Engineering
- Store discount
- Health & wellbeing programme
Quick apply
2d
Product Development Engineer
Carbon Magics Ltd —Wickwar
- £13 - £20 an hour
- Temporary
- CRM software
- Engineering
- Bachelor's degree
- Free parking
- Flexitime
Quick apply
Field Maintenance Engineer OTE 50K
Verisure Services (UK) Limited —Cardiff
- £27,937 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Employee discount
Quick apply
Field Service Engineer
Rotork —Bath
- Full-time
- Schematics
- Maintenance
- Travel
Quick apply

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Field Service Technician / Engineer - Cardiff

nGeneration -
Cardiff

Quick apply

Job details

Full-time
£28,678 a year

Benefits

Annual leave
Company events

Qualifications

Technical troubleshooting
Driving Licence
Hardware repair
Breakdown recovery
Equipment installation and commissioning
IT support
POS
Communication skills

Full job description

Description

JOB OVERVIEW:

We have a great job opportunity available at nGeneration for a Field Service Engineer. This role requires the ability to identify and fix hardware, configuration issues, as well as repair hardware devices. Additionally, excellent client interaction skills are essential.

Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of technical equipment, such as EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.

In this role, to determine the requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.

HOME LOCATION REQUIRED

Cardiff & surrounding area.

DUTIES

Your duties as Field Service Engineer will include:

Conduct daily visits to client locations for the purpose of Break fix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent IT equipment in the industry.

Travel to client sites to provide on-site equipment swap-out services, minimising downtime for the client during the replacement process.

Perform the setup of Wi-Fi devices and identify faults with data network cables on-site.

Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary, solutions are not immediately attainable.

Ensure troubleshooting steps and actions are well documented and is signed off by the client before completing the task at the site. North West, Central, South East & South West (Disclaimer: There will also be UK-wide travel and staying away from home when required).

If you have previous experience in installing, integrating, and testing EPoS hardware and software applications, it would be highly desirable. However, it is not essential as additional EPoS training will be provided. What is important is that you have experience in either IT installations, Electronic Equipment Installation or a similar environment where you have installed, supported, and troubleshooted electronic/technical devices/hardware.

SALARY: £28,678 per annum (Including On-Call Supplement)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 13 Hour Shifts, 3 Days on 3 Days off rota basis (inclusive of weekends and bank holidays)

PLEASE NOTE: Candidates will need a clean Full UK Manual Driver’s License, which is essential for this role.

This role will involve being on the road daily visiting customer sites, which may involve some overnight stays.

If you are successful in your application, you will be provided with one of our brand-new vans. These vans are equipped with air conditioning, car play, reversing camera and sensors, satellite navigation, DAB radio, and customized racking in the rear tailored to the needs of our clientele. This makes it much easier to load and unload equipment on-site when necessary.

ABOUT THE COMPANY

nGeneration has been supporting the retail and hospitality industry for over 24 years, providing field service maintenance to the biggest hospitality chains across the UK.
nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.

Requirements

Experience in installing EPoS within the retail or hospitality industry would be ideal. However, candidates with experience in IT installations, or a similar environment where hardware devices are installed, supported, and troubleshot, will also be considered. Additional EPoS installation training will be provided.

Essential requirement: Willingness to travel to client sites daily.

Candidates must have a technical mindset, a logical and methodical approach to troubleshooting, and experience or knowledge in identifying faults with data network cables. Previous experience as an IT Network Engineer, or Telecoms / Broadband Engineer, especially in the retail and/or hospitality industry, would be highly desirable.

Experience:

1 year of IT support experience (preferred)
1 year of EPOS experience (preferred)

Licence/Certification:

UK Manual Driving Licence (required) - International Driving Licences are NOT accepted

Willingness to travel:

100% (preferred)

Excellent communication skills (both written and verbal)

Benefits

Company Van and Fuel Card: As part of our commitment to provide a convenient and efficient working environment, we provide our employees with a company van and a fuel card. This means you won't have to worry about transportation and fuel expenses while performing your duties. Whether it's commuting to work or visiting clients on-site, the company van and fuel card will be at your disposal to ensure a smooth and hassle-free journey.

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days inclusive of bank holidays. Take the time you need to relax, recharge, and spend quality time with your loved ones. As you will be working a 3 day on/3 day off rota, if you book just 3 days off, you will get 9 days off!
Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.
Company Employee of the Quarter: The company run a quarterly Employee and Manager of the Quarter award, where 1 Manager gets selected and up to 3 Employees, you even get a monetary recognition if you get nominated from your line manager.

Quick apply

Refine Your Search

field service engineer jobs in caldicot, mon

Field Service Technician / Engineer - Cardiff

Assistant Civil Engineer

Installation and Maintenance Technician (South Wales)

Field Service Technician / Engineer - Bristol

Field Service Engineer

Graduate Predictive & Test Engineer

Field Service Engineers South West

DC Site Manager, EMEA

Support Analyst

Product Install Engineer

Trainee White Goods Engineer - Bath [PAS206]

Senior Semiconductor Process Engineer (InP)

Field Service Engineer

Field Service Engineer

Etch Process Engineer

Etch Equipment Field Installation and Design Engineer

Compressor Engineer Trained to be Engineer Surveyor - Pressure Systems

Product Development Engineer

Field Maintenance Engineer OTE 50K

Field Service Engineer

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