handler Work, Jobs in calne, wil (with Salaries)

Patient Experience Call Handler & Receptionist
Patford House Partnership —Calne
- £12.71 an hour
- Full-time
- Customer service
- GP surgery experience
- Accounting
- Employee assistance programme
- Employee discount
Quick apply
Case Handler
Steele Rose Ltd —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
3d
Estate Maintenance/ Gallops Person
R Hannon Ltd —Marlborough
- From £28,805 a year
- Full-time
- Heavy lifting
- Maintenance
- In-person
Quick apply
12d
Material Handler
GKN Aerospace —Bristol
- Warehouse experience
- Communication skills
- Employee assistance programme
- Flexible schedule
Commercial Account Handler
Howden Group Holdings —Bath
- Full-time
- Hybrid work
- Employee discount
Claims Handler
Kennedys Law - UK —Bristol
- Full-time
- Organisational skills
- Communication skills
Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
12d
Call Handler -Part time
Beefy's Skips Ltd —Swindon
- From £12.75 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
2d
Child and Youth Program Assistant
U.S. Air Forces, Europe —Mildenhall
- £18.70 - £21.01 an hour
- Full-time
- Childcare
- No experience needed
- English
- Employee discount
Food Service Worker
U.S. Air Forces, Europe —Mildenhall
- £18.63 - £21.74 an hour
- Weekend availability
- Serving
- Travel
- In-person
Technical Claims Handler
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Security Dog Handler
Go Security Ltd —Bristol
- £15.50 an hour
- Weekend availability
- Travel
- In-person
- Communication skills
Quick apply
Claims Handler
DAS UK Group —Bristol
- Hybrid work
- Customer service
- Financial services
- Annual leave
- Employee discount
COOK - BARISTA
U.S. Air Forces, Europe —Fairford
- £19.48 - £22.72 an hour
- Weekend availability
- Travel
- In-person
- No travel
Legal Expenses Technical Claims Handler
Allianz —Bristol
- £33,000 a year
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Employee discount
Senior Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
Service Technician
Aggreko —Swindon
- Full-time
New Business Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Excel
- Data entry
- IT
Scheme Manager
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Management
Claims Handler/ Paralegal - Property & Casualty
Reynolds Porter Chamberlain —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills

I want to receive the latest job alerts for handler in calne, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Experience Call Handler & Receptionist

Patford House Partnership -
Calne

Quick apply

Job details

Full-time
£12.71 an hour

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
GP surgery experience
Accounting
Front desk
IT
Communication skills

Full job description

Patient Experience Call Handler & Receptionist (Full Time)

Employer: Patford House Partnership (3 GP Surgeries in Calne and Sutton Benger, Wiltshire)
Location: Calne and Sutton Benger, Wiltshire (across our practices, as required)
Hours: Full time (Worked on a rota between practice opening hours Monday - Saturday)
Contract: Permanent (subject to satisfactory pre-employment checks)
Salary: £12.71 ph

About the role

Patford House Partnership is seeking a friendly, organised and resilient Patient Experience Call Handler & Receptionist to join our busy front-of-house and call handling team. This is a key patient-facing role, supporting access to services by managing telephone and digital enquiries, welcoming patients, and ensuring a smooth, safe and respectful experience across our practices.

You will be the first point of contact for patients—so you’ll need excellent communication skills, a calm manner under pressure, and a commitment to confidentiality and patient care.

Main duties and responsibilities

Your duties will include (but are not limited to):

Answering incoming calls promptly, professionally and empathetically
Navigating high call volumes and supporting patients to access the right service first time
Responding to e-mails and online communications
Booking, amending and cancelling appointments in line with practice policies
Dealing with incoming and outgoing post and deliveries and managing sample collections
Signposting patients to appropriate services and self-care resources
Managing requests for test results, medical reports and general enquiries (in line with protocols)
Handling difficult or sensitive conversations with compassion and discretion
Welcoming patients at reception, checking them in, and managing waiting room flow
Supporting clinical and administrative teams with associated tasks, as required
Maintaining high standards of confidentiality, information governance and data quality
Working across the Partnership sites on a rota basis (as required)

What we’re looking for

Essential criteria

Excellent verbal and written communication skills
Strong customer service focus with a professional, courteous manner
Ability to remain calm and effective in a fast-paced environment
Confident IT skills and ability to learn clinical systems quickly
Accurate attention to detail and a well-organised approach
Ability to work well as part of a team and use initiative appropriately
Commitment to confidentiality and patient dignity at all times
Willingness to work flexibly on a rota (including early/late shifts within opening hours)

Desirable criteria

Experience in a GP practice, NHS setting or other healthcare environment
Experience of high-volume call handling, reception work, or patient/customer service
Knowledge of patient access pathways and signposting
Familiarity with clinical systems (e.g.Systm One/TPP) and/or NHS processes

What we offer

A supportive team environment and structured induction
Training and development opportunities within primary care
NHS Pension Scheme (where eligible)
A fully supported Employee Assistance Program to include access to free counselling, wellness support and high street discounts
The opportunity to make a real difference to patients’ experience every day

Pre-employment checks (important information)

This post is subject to satisfactory references and pre-employment checks. The role will require a Disclosure and Barring Service (DBS) check appropriate to the position and right to work in the UK evidence. Employment will be confirmed following successful completion of all checks and a six month probationary period.

Equality, diversity and inclusion

Patford House Partnership is committed to equality of opportunity. We welcome applications from all sections of the community and are committed to creating an inclusive workplace. We are happy to discuss reasonable adjustments for candidates who may need them.

How to apply

Please submit:

A CV, and
A supporting statement explaining how you meet the essential criteria (including relevant experience and examples).

Send your application to: [email protected]. Informal discussions available upon request.

Job Type: Full-time

Pay: £12.71 per hour

Work Location: In person

Quick apply

Refine Your Search

handler jobs in calne, wil

Patient Experience Call Handler & Receptionist

Case Handler

Estate Maintenance/ Gallops Person

Material Handler

Commercial Account Handler

Claims Handler

Claims Handler

Call Handler -Part time

Child and Youth Program Assistant

Food Service Worker

Technical Claims Handler

Security Dog Handler

Claims Handler

COOK - BARISTA

Legal Expenses Technical Claims Handler

Senior Account Handler

Service Technician

New Business Account Handler

Scheme Manager

Claims Handler/ Paralegal - Property & Casualty

I want to receive the latest job alerts for handler in calne, wil

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected