Retail advisor Work, Jobs in Cambourne, Cam (with Salaries)

Retail & Customer Experience Advisor
Beam Group —Cambridge
- £27,000 - £30,000 a year
- Overtime
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
1d
Sales Advisor - Cambridge
Whittard of Chelsea —Cambridge
- £11.78 - £12.71 an hour
- Weekend availability
- Customer service
- Communication skills
- Store discount
- Employee discount
12d
Sales Advisor
Hotel Chocolat —Cambridge
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
Sales Advisor
The Perfume Shop —Cambridge
- £8.81 - £13.04 an hour
- Customer service
- Employee discount
Retail Assistant (Opticians)
Boots —Cambridge
- Weekend availability
- Employee assistance programme
- Employee discount
Customer Advisor - Cambridge
R.M. Williams —Cambridge
- Part-time
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Store Manager (Maternity Cover)
Sahara —Cambridge
- Part-time
- Customer service
- Team management
- POS
- Store discount
- Employee discount
Quick apply
4d
Customer Sales Advisor
Halfords —Huntingdon
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
10d
Part Time Retail Sales Advisor
Brewers Decorator Centres —St. Neots
- £14,067 a year
- Customer service
- Communication skills
- Retail sales
- Employee assistance programme
10d
Customer Experience Advisor
Hotel Chocolat —Royston
- £27,153 a year
- Weekend availability
- CRM software
- Hotel
- Communication skills
- Employee discount
Parts Advisor | Competitive Pay & Bonuses
Motor Parts Direct —Huntingdon
- Full-time
- Bilingual
- Sales
- Front desk
- Employee discount
Quick apply
Optical Assistant
Boots —Cambridge
- Part-time
- Employee assistance programme
- Employee discount
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
9d
Multi Brand Store Manager - Penhaligon's/Byredo John Lewis Cambridge
PUIG —Cambridge
- Customer service
- Leadership
Customer Service Representative
LV= Life & Pensions —Hitchin
- £26.23 an hour
- Overtime
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Sales Advisor
River Island —Stevenage
- £11.56 - £12.80 an hour
- Part-time
- Employee discount
Quick apply
5d
Parts Advisor Telesales & Trade Counter ( Experienced )
British Parts —Stevenage
- £28,000 - £35,000 a year
- Part-time
- Bilingual
- Microsoft Excel
- In-person
- Store discount
- Relocation assistance
Quick apply
Sales Advisor - LEGO / Miniso - Stansted Airport
Lagardère Travel Retail (UK & IRE) —Stansted
- £13.75 an hour
- 12 hour shift
- Customer service
- Communication skills
- Employee discount
- Life insurance
Quick apply
Customer Advisor
Boots —Haverhill
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
32 hour Sales Advisor
Dufry by Avolta —Bedford
- £12.91 an hour
- 8 hour shift
- Bilingual
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
11d

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Retail & Customer Experience Advisor

Beam Group -
Cambridge

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
1 day ago

Benefits

Free parking
Profit sharing
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Live chat
Bilingual
Microsoft Word
Microsoft Outlook
Internal department liaison
Microsoft Office Suite
E-commerce
Customer interaction

Full job description

Retail & Customer Experience Advisor

Location: Cambridge, CB24 4UQ
Salary: £27,000 – £30,000 per annum including performance-related bonus and overtime opportunities during peak period (x1.5 pay)
Contract: Full-time, Permanent
Hours: Monday–Friday, 7.5 hours a day, flexible hours between 8-5.
Benefits: 25 days’ holiday + company profit share scheme + up to 6% contributory pension + life cover

Help us deliver an outstanding experience for our customers

Are you a great communicator who enjoys helping people, solving problems and making sure things get done properly?

We’re looking for a Retail & Customer Experience Advisor to join our team at Beam Group.

This isn’t just a traditional customer service role. You’ll be at the heart of the experience we provide to consumers buying our premium brands, working across our direct-to-consumer websites, retail and marketplace channels.

You’ll speak directly with customers, help manage online orders and returns, work with teams across our business and make sure that every interaction with our brands leaves a positive impression.

If you’re organised, confident, commercially aware and genuinely enjoy helping people, this could be a great opportunity to build your career with us.

What will you be doing?

Every day will be different. You’ll work across a range of brands, customers and online platforms, taking ownership of queries and helping ensure we deliver the high standard of service our customers expect.

Your responsibilities will include:

· Looking after our customers – responding to enquiries by phone, email, live chat and social media in a friendly, knowledgeable and professional way.

· Solving problems – understanding what the customer needs, taking ownership and finding the right solution.

· Supporting our online retail operations – helping manage orders, returns, stock information and other daily activity across our D2C, retail and marketplace platforms.

· Working across the business – collaborating with our Sales, Logistics and Brand teams to resolve issues and keep customers happy.

· Keeping customers informed – making sure product information, FAQs, manuals and other content on our websites is accurate and up to date.

· Using data to improve our service – producing and managing reports covering customer interactions, orders and service levels.

· Looking for ways to improve – spotting recurring issues and opportunities to make the customer journey simpler and better.

Who are we looking for?

Experience is useful, but attitude is just as important to us.

We’re looking for someone who takes pride in doing a great job and genuinely cares about the experience they provide to customers.

You might be a great fit if you are:

Customer focused – you naturally want to help people and are willing to go the extra mile to find the right solution.

A great communicator – you’re confident speaking with customers and can communicate clearly and professionally in writing.

A problem solver – rather than simply passing an issue on, you enjoy understanding what has happened and finding a solution.

Organised – you’re comfortable managing different priorities and making sure nothing gets missed.

Calm under pressure – you can stay positive and professional when things get busy or when dealing with a difficult situation.

Comfortable with technology – you’re confident using Microsoft applications and happy learning new systems and online platforms.

A team player – you enjoy working with different departments and understand that great customer service requires people to work together.

Why Beam Group?

Beam Group is an established brand management and distribution business working with premium consumer brands across categories including small domestic appliances, air treatment and floorcare.

You’ll be based at our Cambridge facility and join an experienced team where you’ll gain exposure to customer experience, e-commerce, marketplaces, retail operations and premium consumer brands.

We want people to build careers with us, not simply fill roles. As you develop your knowledge and experience, there will be opportunities to take on more responsibility and develop your career across the wider business.

You’ll also receive:

· 25 days’ holiday

· Company Profit Share Scheme

· Contributory pension of up to 6%

· Life cover

· The opportunity to work with exciting premium consumer brands

· Exposure to different areas of a growing commercial business

Sound like you?

If you’re someone who enjoys helping people, solving problems and taking ownership – and you want to work in a business where you can learn, develop and make a genuine contribution – we’d love to hear from you.

The opportunity in one sentence

Join us and help create the kind of customer experience that turns someone who buys one of our products into someone who wants to buy from our brands again.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Profit sharing

Work Location: In person

Quick apply

Refine Your Search

retail advisor jobs in cambourne, cam

Retail & Customer Experience Advisor

Sales Advisor - Cambridge

Sales Advisor

Sales Advisor

Retail Assistant (Opticians)

Customer Advisor - Cambridge

Store Manager (Maternity Cover)

Customer Sales Advisor

Part Time Retail Sales Advisor

Customer Experience Advisor

Parts Advisor | Competitive Pay & Bonuses

Optical Assistant

Senior Customer Service Advisor

Multi Brand Store Manager - Penhaligon's/Byredo John Lewis Cambridge

Customer Service Representative

Sales Advisor

Parts Advisor Telesales & Trade Counter ( Experienced )

Sales Advisor - LEGO / Miniso - Stansted Airport

Customer Advisor

32 hour Sales Advisor

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