Care specialist Work, Jobs in Cambridge, Cam (with Salaries)

Customer Care / Bookings Co-Ordinator
Accora —Cambridge
- Full-time
- Computer literacy
- Travel
- Organisational skills
- Annual leave
Quick apply
Divisional Activities Lead - Central Division
Barchester Healthcare —Cambridge
- Up to £43,775 a year
- Travel
- Training & development
Quick apply
Ambulance Care Assistant
EMED Group —Cambridge
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
Hostel Co-Ordinator
Sanctuary Supported Living —Cambridge
- £14.51 an hour
- Full-time
- Recruiting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Learning Support Mentor (Construction and Motor Vehicle)
Cambridge Regional College —Cambridge
- £21,355 - £21,890 a year
- Experience working with individuals with disabilities
- Word processing
- Organisational skills
Receptionist (Bank)
Nuffield Health —Cambridge
- Up to £13.10 an hour
- Part-time
- Computer literacy
- Front desk
- Typing
6d
Medical Records Administrator - Bank
Nuffield Health —Cambridge
- £13.10 an hour
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
2d
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Repairs Supervisor
Fortem Solutions Ltd —Cambridge
- Full-time
- Computer literacy
- Supervising experience
- Conflict management
- Annual leave
- Life insurance
College Caretaker & Maintenance Technician
Abbey College Cambridge —Cambridge
- £26,500 - £28,000 a year
- Monday to Friday
- Computer literacy
- English
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Critical Care Transport Assistant
St John Ambulance —Cambridge
- £29,375 a year
- Overtime
- Conflict management
- Patient care
- Employee assistance programme
- Employee discount
Mental Health Practitioner Trainee – ASC/LD
Hertfordshire Community NHS Trust —Stevenage
- £39,959 - £48,117 a year
- Full-time
- Teaching
2d
IPS Employment Specialist - Drug and Alcohol Team
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £32,073 - £39,043 a year
- Full-time
- Travel
1d
Domestic Assistant
Medirest —Cambridge
- £12.92 an hour
- Hotel
- Cleaning
10d
Medical Records Administrator (Bank)
Nuffield Health —Cambridge
- £13.10 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Communication skills
2d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Female Care Worker
Eaton Homecare Ltd —Cambridge
- £14.00 - £15.50 an hour
- Weekends only
- English
- In-person
- Flexitime
- Flexible schedule
Quick apply
2d
Trainee Education Mental Health Practitioner (EMHP)
East of England Community Health and Care NHS Trust (Cambridgeshire) —Cambridge
- £28,392 - £31,157 a year
- Full-time
- Research
- University
- Experience working with children
9d
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
11d
Tesco Colleague - Petty Cury Camb Exp
Tesco UK —Cambridge
- £13.28 - £14.55 an hour
- Full-time
- Customer service
4d

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Customer Care / Bookings Co-Ordinator

Accora -
Cambridge

Quick apply

Job details

Full-time

Benefits

Annual leave

Qualifications

Sales support
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
Computer literacy
Appointment booking and call handling
Organisational skills
Computer skills
Customer interaction
Outbound calling
A Level

Full job description

As a Booking Co-Ordinator in Customer Care, you will be at the forefront of our sales efforts, working closely with our customers to ensure a seamless and personalized experience. You will play a key role in the customer journey by proactively engaging with clients, booking seating assessments, and coordinating with our Customer Care team.

Requirements

Our Bookings Co-Ordinator play a key part in the customer journey, booking seating assessments with clients, and forming part of the front line of inbound call answering along with the Customer Care team.

Your Contribution: Making a Positive Impact

Answering telephone calls and emails from our customers in a timely manner
Booking seating and FloorBed assessments into the relevant product specialist’s diary
Working closely with the product specialist team and ISC colleagues to ensure most efficient use of PS’s day
Occasionally outbound calls and emails may be required to customers to promote assessments
Processing credit card expenses for product specialists
General support for sales team

Key goals and KPIs

Assessment bookings
Missed call rate

Qualifications and training

It is desirable that the postholder has:

Qualification to A-level standard or equivalent

Experience and knowledge

It is desirable that the postholder has:

Customer service experience
Relevant product and industry knowledge
Desirable previous experience of managing diaries

Skills and abilities

It is essential that the postholder has:

Effective and confident telephone skills, with an excellent level of English
A good understanding of geographical areas across the country
Ability to learn to use internal diary systems and Google maps
Ability to calculate travel time accurately between locations
Ability to work effectively in a team
Good ICT skills

Other requirements

It is essential that the postholder has:

Attention to detail, with good planning and organisational skills
Drive and enthusiasm
Positive, confident and determined approach
Continuous improvement mindset
Full driving licence

Essential Skills for Making a Difference: We take health and safety seriously and expect our team members to adhere to our policies. Our employees are ambassadors of our company, promoting our brand with a positive image. We live and breathe our core values of insight, determination, and integrity, delivering on our mission statement and promoting our company's long-term vision. Adhering to high-quality and regulatory standards is essential at Accora.

Our Commitment to Supporting You: At Accora, we prioritize our employees' personal and professional development by offering training activities, on-the-job training, in-house and external training courses. We believe in investing in our employees and providing them with opportunities to grow and develop within the company. We offer a competitive salary, comprehensive benefits package, and a supportive and inclusive work environment.
Celebrating Diversity: Why It Matters to Us: We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability.

Benefits

Free hot/cold drinks and snacks etc.
Annual leave: 25 days per year + public holidays
Competitive salary
Private medical healthcare cover
Training and development opportunities

About Accora:

We are a dynamic and innovative company dedicated to designing and manufacturing assistive medical devices that enhance the lives of people who require extra support due to age, disability or injury. Our team is passionate about creating products that enable individuals to live as fully and independently as possible, with safety and comfort at the forefront of our design philosophy.

This is a fantastic opportunity for an individual who is committed to making a positive impact in the lives of others and who shares our values of insight, determination, and integrity.

If you are passionate about creating products that improve the lives of others and are looking for an exciting new challenge, we encourage you to apply for this role. To learn more about our company and the products we create, please visit our website at www.accora.care

Please note: we take the protection of your personal data seriously and process it in accordance with GDPR and relevant data privacy laws. By applying, you consent to us processing your data for recruitment purposes. Your personal data will be securely stored and not shared with third parties without your consent. You have the right to access, correct, or delete your data. To do so, contact us at [email protected]

Quick apply

Refine Your Search

care specialist jobs in cambridge, cam

Customer Care / Bookings Co-Ordinator

Divisional Activities Lead - Central Division

Ambulance Care Assistant

Hostel Co-Ordinator

Learning Support Mentor (Construction and Motor Vehicle)

Receptionist (Bank)

Medical Records Administrator - Bank

Service Support Specialist (3 Month fixed term contract)

Repairs Supervisor

College Caretaker & Maintenance Technician

Critical Care Transport Assistant

Mental Health Practitioner Trainee – ASC/LD

IPS Employment Specialist - Drug and Alcohol Team

Domestic Assistant

Medical Records Administrator (Bank)

Service Support Specialist

Female Care Worker

Trainee Education Mental Health Practitioner (EMHP)

Senior Customer Service Advisor

Tesco Colleague - Petty Cury Camb Exp

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