customer experience leader Work, Jobs in cambridge, cam (with Salaries)

Concierge
GLL —Cambridge
- £27,351.61 a year
- Full-time
- Customer service
- Cash handling
- Communication skills
6d
Shift Lead | Cambridge
Blank Street —Cambridge
- Weekend availability
- Hospitality
- Customer service
- Café
Summer Activity Leader
EF Education First —Cambridge
- Part-time
- English
- Leadership
- Communication skills
- Employee assistance programme
- Flexible schedule
Graduate Management Trainee - Cambridge
Enterprise Mobility —Cambridge
- Full-time
- Sales
- Customer service
- Bachelor's degree
Team Leader - Patient Care
EMED Group —Cambridge
- £29,386.50 a year
- Full-time
- Management
- Driving
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
12d
Front Of House Assistant
Sodexo —Cambridge
- £13.45 - £26.90 an hour
- 8 hour shift
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Customer Service Advisor
Barclays —Cambridge
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
6d
Retail Merchandiser
eXPD8 —Cambridge
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Communication skills
- Referral programme
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Clinique Consultant John Lewis Cambridge
Estee Lauder —Cambridge
- Weekend availability
- Customer service
Assistant Manager
Wingstop UK - Cambridge —Cambridge
- £32,000 - £36,500 a year
- Full-time
- Hospitality
- Management
- Leadership
- Employee discount
Quick apply
1d
Functional Assessor
Serco Group —Cambridge
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
JOHN LEWIS CAMBRIDGE - AVEDA RETAIL ADVISOR
Estee Lauder —Cambridge
- Weekend availability
- Customer service
Executive Director, Customer Services
CHS Group —Cambridge
- £102,500 a year
- Full-time
- Communication skills
7d
Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
5d
Road Logistics Customer Care & Operations Specialist
Kuehne+Nagel —Cambridge
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Trainee Sales Manager
SmartSharp ltd —Cambridge
- £25,000 - £60,000 a year
- Full-time
- Management
- Sales
- Driving
- Free parking
Quick apply
8h
Retail Assistant
Compass Group —Cambridge
- £13.45 an hour
- Communication skills
12d
Field Team Leader
REL Field Marketing —Cambridge
- £10,592 - £11,600 a year
- Part-time
- Mentoring
- IT
- Health & wellbeing programme
- Employee discount
Delivery Station Supervisor
JD.COM INTERNATIONAL UK LTD —Cambridge
- Leadership
Quick apply

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Concierge

GLL -
Cambridge

Apply Now

Job details

Permanent | Full-time
£27,351.61 a year
6 days ago

Benefits

Company pension

Qualifications

Customer service
Cash handling
Communication skills

Full job description

GLL is looking for a Concierge at The Abbey Leisure Complex. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Concierge job, it's a career.

As a Concierge, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Concierges respond to enquiries, converting them into memberships. Concierges are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times.

What you’ll do:

Be the first point of call for customers.
Answer incoming calls to the centre.
Deal with transactions including setting up direct debits and cash handling.
Handle membership enquiries, including selling memberships to customers.
Deliver first-class customer service.
Answer customer queries.
Set up equipment.
Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre.

What you need:

A can-do attitude.
A real focus on customer service.
Passion and personality.
Knowledge of health and safety.
Be a great team player.
Good IT, literacy, numerical, and communication skills.
Some experience of administration.
Cash handling experience.

As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

This is a contracted position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role.
We are an accredited Living Wage employer with industry-leading rates of pay.
We can offer a career, not just a job, with extensive Learning & Development support available.
A uniform will be supplied and must be worn.
GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in.
As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business.

Additionally, GLL offers employees a range of employment benefits:

Access to a pension scheme.
Health Assurance and access to Counselling services.
Access to the tax-efficient Ride to Work bicycle purchase scheme.
Free annual eye tests.
Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

The right to stand for the Society board and to vote for board members to represent you.
Access to team building and fun events such as treks, concerts, outings, etc.
Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet.

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

A permanent employment contract - part time and full time.
A flexible worker engagement by joining our flexible worker pool.

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. We seek and welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications, and location.

Apply Now

Refine Your Search

customer experience leader jobs in cambridge, cam

Concierge

Shift Lead | Cambridge

Summer Activity Leader

Graduate Management Trainee - Cambridge

Team Leader - Patient Care

Front Of House Assistant

Senior Customer Service Advisor

Retail Merchandiser

Continuous Improvement Analyst – Customer Care

Clinique Consultant John Lewis Cambridge

Assistant Manager

Functional Assessor

JOHN LEWIS CAMBRIDGE - AVEDA RETAIL ADVISOR

Executive Director, Customer Services

Customer Experience Executive

Road Logistics Customer Care & Operations Specialist

Trainee Sales Manager

Retail Assistant

Field Team Leader

Delivery Station Supervisor

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