Digital analyst Work, Jobs in Cambridge, Cam (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
1d
Data Analyst
Price Bailey —Cambridge
- Computer Science
- Analysis skills
- Annual leave
- Employee assistance programme
Sustainability Innovation Analyst
BSI —Cambridge
- Full-time
- PMP
- Analysis skills
- Agile
- Annual leave
- Flexible schedule
Web & Digital Analytics Specialist - Player Journeys
Jagex —Cambridge
- Remote
- Travel
- Analytics
- Annual leave
- Work from home
5d
Research Analyst - Research and Innovation Ecosystems
Rand Europe —Cambridge
- From £33,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Free parking
- Sick pay
Quick apply
Laboratory Analyst - Dose Analysis
Labcorp —Huntingdon
- Full-time
- Computer literacy
- Computer skills
22h
Web & Digital Analytics Specialist - Player Journeys
Jagex: The RuneScape Company —Cambridge
- Hybrid work
- Travel
- Analytics
- Annual leave
- Work from home
Quick apply
5d
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
10d
Legal Operations Engineer - 5 month FTC
Redgate —Cambridge
- £80,000 - £90,000 a year
- Hybrid work
- Heavy lifting
- Contracts
- SharePoint
- Annual leave
Senior Engineer (Servers and Storage) (Fixed Term)
University of Cambridge —Cambridge
- £42,254 - £48,822 a year
- Computer networking
- Communication skills
- School
- Annual leave
5d
IT Project Manager
Solina Group —Biggleswade
- Full-time
- PMP
- ERP systems
- English
PLM Windchill Developer| Stevenage, UK
Infosys —Stevenage
- Software troubleshooting
- ERP systems
- Analysis skills
Business Systems, Delivery & Change Manager
Solus Accident Repair Centres —Stansted
- £55,000 - £75,000 a year
- Full-time
- Remote
- PMP
- Team management
- Agile
Inside Sales Account Manager
MegaGroup Tradeholding B.V. —Bury St. Edmunds
- £35,000 - £37,000 a year
- Full-time
- Communication skills
Quick apply

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EPMA Data Analyst
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
To make a senior contribution in the development of the CPFT data warehouse reporting solution, including data architecture, processing and appropriate…
£39,959 - £48,117 a year
1d
Junior Functional Analyst
University of Cambridge —Cambridge
Experience supporting or contributing to project implementation or project management activities is desirable. Support system improvements and integrations.
£33,951 - £39,906 a year
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Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
1 day ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

digital analyst jobs in cambridge, cam

Customer Support Administrator

Data Analyst

Sustainability Innovation Analyst

Web & Digital Analytics Specialist - Player Journeys

Research Analyst - Research and Innovation Ecosystems

Laboratory Analyst - Dose Analysis

Web & Digital Analytics Specialist - Player Journeys

Data Services Coordinator

Legal Operations Engineer - 5 month FTC

Senior Engineer (Servers and Storage) (Fixed Term)

IT Project Manager

PLM Windchill Developer| Stevenage, UK

Business Systems, Delivery & Change Manager

Inside Sales Account Manager

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