Senior information technology specialist Work, Jobs in Cambridge, Cam (with Salaries)

Senior Service Design & Transition Specialist
Arm —Cambridge
- £52,400 - £71,000 a year
- Hybrid work
- DevOps
- Continuous improvement
- IT
Principal Business Intelligence Specialist
Jagex —Cambridge
- Full-time
- Analysis skills
- Annual leave
- Employee assistance programme
Global Campus and Talent Events Specialist
Arm —Cambridge
- £51,900 - £70,200 a year
- Hybrid work
- Organisational skills
12d
Senior Project Manager (Defence Infrastructure)
AECOM —Cambridge
- Full-time
- Hybrid work
- Project management
- No degree
- Organisational skills
Principal Business Intelligence Specialist
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Embedded & Platform Software Engineer, Workforce Development
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Linux
Senior Design Engineer
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Scripting
- Python
TBU - Technical Authority, Telecoms - 1804
Cambridge Consultants —Cambridge
- Leadership
- Communication skills
Practice Tutor Assessor - Regional Training Team - East of England
HM Prison & Probation Service —Cambridge
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
4d
Finance Manager
Sagentia Defence —Cambridge
- Full-time
- Microsoft Excel
- Travel
- IT
Quick apply
Electronics Technician
PA Consulting —Melbourn
- Full-time
- English
- Assembly
- Maths
- Annual leave
Assistant Accountant
Sagentia Aviation —Cambridge
- Full-time
- IT
Quick apply
Principal, Health Economics, Health Technology Assessment
IQVIA —Cambridge
- Master's degree
- IT
- AI
Senior AI & Compute Systems Engineer, Workforce Development
Arm —Cambridge
- £73,500 - £99,500 a year
- Hybrid work
- Computer Science
- Linux
- AI
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Principal Applied Platform & Systems Engineer, Workforce Development
Arm —Cambridge
- £126,200 - £170,800 a year
- Hybrid work
- Computer Science
- Linux
- AI
ERSOU - ROCU - Police Staff SO1/2 - Intelligence Analyst - Sensitive Intelligence Unit (SIU)
Hertfordshire Constabulary —Stevenage
- £39,276 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Leadership
- Annual leave
- Employee assistance programme
12d
Mechanical Engineer
Marshall Land Systems Ltd —Cambridge
- £50,000 - £55,000 a year
- Full-time
- CAD
- Engineering
- No degree
Manager, Global ServiceNow Alliance Performance and Operations Lead (24-months Secondment or Fixed Term Contract)
Deloitte —Cambridge
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Senior Environmental Consultant
Seed Environmental —Newmarket
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Mentoring
- Employee assistance programme
- Life insurance
Quick apply

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Senior Service Design & Transition Specialist

Arm -
Cambridge

Apply Now

Job details

£52,400 - £71,000 a year

Qualifications

ITIL Certification
DevOps
PaaS
Continuous improvement
ServiceNow
IT
SaaS
AI

Full job description

Job ID 2026-16796

Date posted Apr. 15, 2026

Location Cambridge, United Kingdom

Category IT, Design Engineering

Job Overview:

Arm is building a next-generation Service Management capability that combines ITIL v4 practices with modern engineering approaches to support high-velocity delivery with enterprise-grade stability.

As a Senior Service Design & Transition Specialist, you will build how new services and features launch into production. You will ensure they are well-developed, supportable, and ready to operate from day one.

You will partner IT and Business teams to guide services through transition, ensuring performance, support readiness, and risk are addressed early, using a data-informed approach to service performance and resilience

Responsibilities:

Define and evolve Service Acceptance Criteria framework
Lead readiness reviews for new services, features, and major releases.
Guide services into production, ensuring operational readiness and supportability
Ensure services are built with clear performance expectations, including agreed-upon availability targets, objectives, and user experience metrics
Incorporate monitoring, observability, and performance insight into service design
Ensure architecture documentation, support models and runbooks are in place and fit for purpose
Validate that services meet resilience, availability, and continuity expectations prior to go-live
Identify and address gaps that could lead to operational issues.
Support the development of service health and performance reporting
Contribute to continuous improvement across the organisation

Required Skills and Experience:

Experience in Service Design, Transition, Service Introduction roles
At Least 5 years experience working in technology or IT service environments
ITIL v4 certification
Background in environments that use DevOps or CI/CD delivery models
Understanding of service performance concepts such as SLAs, SLOs, and service monitoring and service availability.
Experience ensuring services are supportable, thoroughly detailed, and operationally ready
Strong collaboration and engagement multi-functional skills.
Structured and meticulous approach to risk identification and service readiness

“Nice To Have” Skills and Experience:

Exposure to Site Reliability Engineering (SRE) concepts or reliability-focused practices
Experience designing or supporting AI-enabled or automation-first service workflows!
Certification in ITIL V4 modules in addition to foundation, ideally at Practice Manager level.
Familiarity with ServiceNow or similar ITSM platforms!
Knowledge of SaaS and PaaS based services and applications.

In Return:

With Arm’s growth trajectory, you’ll have clear opportunities to develop your career, take on new challenges, and make a real impact on our continued success.

Please note that no relocation package is available for this role. If skilled worker sponsorship is required, Arm will meet costs associated with sponsorship for the employer only. All fees associated with the individual’s application e.g. visa application fee and Immigration Health Surcharge, will be the responsibility of the successful candidate.

#LI-JW1

Accommodations at Arm

At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.

Hybrid Working at Arm

Arm’s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you.

Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary Range:

£52,400

£71,000

per year

Apply Now

Refine Your Search

senior information technology specialist jobs in cambridge, cam

Senior Service Design & Transition Specialist

Principal Business Intelligence Specialist

Global Campus and Talent Events Specialist

Senior Project Manager (Defence Infrastructure)

Principal Business Intelligence Specialist

Senior Embedded & Platform Software Engineer, Workforce Development

Senior Design Engineer

TBU - Technical Authority, Telecoms - 1804

Practice Tutor Assessor - Regional Training Team - East of England

Finance Manager

Electronics Technician

Assistant Accountant

Principal, Health Economics, Health Technology Assessment

Senior AI & Compute Systems Engineer, Workforce Development

1st Line Service Desk Analyst

Principal Applied Platform & Systems Engineer, Workforce Development

ERSOU - ROCU - Police Staff SO1/2 - Intelligence Analyst - Sensitive Intelligence Unit (SIU)

Mechanical Engineer

Manager, Global ServiceNow Alliance Performance and Operations Lead (24-months Secondment or Fixed Term Contract)

Senior Environmental Consultant

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