The successful candidate will be based at Endurance House, Vision Park, Chivers Way, Histon, Cambridge CB24 9ZR, with the optional flexibility of hybrid working to support work life balance, whilst meeting the requirements of the role
As the ICT Security Support Technician, you’ll support our cyber security operations, by assisting with the protection of digital assets, networks, and systems from cyber threats. You’ll identify, monitor and respond to security incidents, conducting routine security checks, and supporting the wider IT team with implementing best security practices.
Assist in the monitoring and analysis of security alerts and logs, using security tools such as SIEM systems.- Help to identify and respond to security incidents, in line with our incident response process.
- Conduct routine vulnerability scans and support in remediation activities.
- Support with user awareness initiatives including phishing simulations and cyber hygiene campaigns.
- Assist in maintaining and updating security documentation, including asset registers, risk logs and access control records.
- Monitor patch management schedules and assist in ensuring timely updates to systems and applications.
Knowledge of Networking Fundamentals Understanding of TCP/IP, OSI model, routing, switching, firewalls, and network protocols and basic network troubleshooting skills.- Be familiar with Windows and Linux environments, including basic command-line operations.
- Have basic IT Support experience in helpdesk, technical support, or general IT assistance roles.
- Experience with installing, configuring, and troubleshooting computer hardware and software.
- Access to transport for work purposes and business insurance for own vehicle where appropriate.
Employee discount scheme (retail, leisure, gym membership and fitness equipment)- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning
- Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee.
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (£250)
- Contributory pension scheme, which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free onsite/nearby parking
- Hybrid Working Policy
- Flexitime
Please note this role is subject to a basic DBS application.
Closing Date: midnight Sunday 5 July 2026
Interviews to be held: week commencing 13 July 2026
Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services.
Our Purpose
We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
