Head of engineering Work, Jobs in Cambridge, Eng (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
8d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Head of Operations
Universal Gas Solutions —Baldock
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Team management
- Plumbing
- Work from home
- Bereavement leave
Quick apply
6d
Head of Manufacturing UK
Aliaxis UK Limited (United Kingdom) —Huntingdon
- Full-time
- Management
- Engineering
- Continuous improvement
- Employee assistance programme
- Employee discount
Head of Software
Zenovo —Cambridge
- Up to £125,000 a year
- Full-time
- Machine learning
- Continuous improvement
- Team management
Quick apply
12d
Property Maintenance Person
Stagecoach —Cambridge
- £16.56 an hour
- Full-time
- Employee assistance programme
- Employee discount
Head of Water Infrastructure
Cambridge Growth Company —Cambridge
- £69,831 - £81,443 a year
- Full-time
- Hybrid work
- Civil engineering
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
DeepTech Head of Data Engineering (100 % remote) (m/f/d)
EWOR GmbH —Cambridge
- Remote
- English
- Communication skills
6d
Tech Lead and Engineer Manager
University of Cambridge —Cambridge
- Up to £86,500 a year
- DevOps
- Team management
- Agile
- Annual leave
Director, Early Research Project Management
Flagship Pioneering, Inc. —Cambridge
- Doctoral degree
- Master's degree
- Bachelor's degree
Training Programme Director - Imaging Academy
NHS England —Cambridge
- Part-time
- Management
- Databases
- Recruiting
- Annual leave
Assistant Director - Infrastructure
Homes England —Trumpington
- £85,862 - £100,140 a year
- Full-time
- Presentation skills
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
Associate Director, Head of High Throughput Lab
Flagship Pioneering, Inc. —Cambridge
- Doctoral degree
- Master's degree
- Continuous improvement
4d
Office Manager (with Finance Skills)
Iprova —Cambridge
- Full-time
- Hybrid work
- Google Suite
- English
- Microsoft Office
- Employee stock ownership plan
Head of Global Sector Solutions
Domino Printing Sciences —Bar Hill
- Life insurance
Biopolymer Scientist
Sparxell —Cambridge
- From £38,000 a year
- Full-time
- Doctoral degree
- Engineering
- English
- Employee stock purchase plan
Quick apply
6d
Head of Design
Kier Group —Stansted
- Full-time
- Team management
- Construction experience
- Leadership
Head of Water Infrastructure
Homes England —Trumpington
- £69,831 - £81,443 a year
- Full-time
- Engineering
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
NPD Project Manager
ghd hair —Cambridge
- Full-time
- Hybrid work
- Agile
- Communication skills
- Work from home
Quick apply
Director, Drug Development Project Management & Pipeline Strategy
Flagship Pioneering, Inc. —Cambridge
- Full-time
- PMP
- Bachelor's degree
- SharePoint
8d

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head of engineering jobs near cambridge, eng

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
8 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

head of engineering jobs in cambridge, eng

Head of Customer Success

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Head of Operations

Head of Manufacturing UK

Head of Software

Property Maintenance Person

Head of Water Infrastructure

DeepTech Head of Data Engineering (100 % remote) (m/f/d)

Tech Lead and Engineer Manager

Director, Early Research Project Management

Training Programme Director - Imaging Academy

Assistant Director - Infrastructure

Associate Director, Head of High Throughput Lab

Office Manager (with Finance Skills)

Head of Global Sector Solutions

Biopolymer Scientist

Head of Design

Head of Water Infrastructure

NPD Project Manager

Director, Drug Development Project Management & Pipeline Strategy

I want to receive the latest job alerts for head of engineering in cambridge, eng

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