Passenger Host - Hitchin
Govia Thameslink Railway —Hitchin
- £33,316 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
6d
Research Officer
Alzheimer's Research UK —Cambridge
- £32,000 a year
- IT
- Communication skills
- Sick pay
7d
Admissions & Participation Co-Ordinator (fixed-term)
King's College, Cambridge —Cambridge
- £37,059 a year
- Full-time
- Master's degree
Quick apply
Attendance Officer and Receptionist
Mander Portman Woodward —Cambridge
- £27,025.91 a year
- Full-time
- In-person
Quick apply
14d
School and College Liaison Officer
Downing College —Cambridge
- £29,180 a year
- Weekend availability
- Administrative experience
- Travel
- Organisational skills
2d
Human Resources
Anglian Learning —Cambridge
- £26,403 - £52,413 a year
- Full-time
- Hybrid work
- Human resources
- Data entry
- School
Quick apply
10d
Policy Officer, Office of the Police and Crime Commissioner for Cambridgeshire and Peterborough
Cambridgeshire Constabulary —Huntingdon
- From £37,020 a year
- Full-time
13d
Research Support Officer | Cell Biology | Dr Manu Hegde | LMB 2393
UK Research and Innovation (UKRI) —Cambridge
- Full-time
- Doctoral degree
- Data analysis skills
- Master's degree
8d
Student Services Officer (Residential)
CATS Global Schools —Cambridge
- £13,562.56 a year
- Part-time
- English
- School
14d
Information Security GRC Analyst
RealVNC —Cambridge
- Full-time
- Hybrid work
- Organisational skills
- SharePoint
- Software development
Quick apply
9h
Northstowe Heritage Engagement Officer
Cambridgeshire County Council —Cambourne
- £34,434 - £36,363 a year
- School
- Annual leave
- Employee discount
6d
Interim Chief Information Officer
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £140,074 a year
- Full-time
- Master's degree
- Business development
- Leadership
1d
Enforcement Officer - Planning
Fenland District Council —March
- £30,024 - £36,363 a year
- Temporary
- Hybrid work
- Administrative experience
- Organisational skills
- Free parking
Operation Assistant
Emmaus Cambridge —Cambridge
- From £26,227.50 a year
- Full-time
- Microsoft Word
- Customer service
- In-person
- Free parking
Quick apply
2d
Administrator inc DDSL
The Cavendish School —Cambridge
- £25,584 - £27,269 a year
- Part-time
- Childcare
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
9d
Business Co - ordinator (contract)
Microsoft EMEA —Cambridge
- £127 - £140 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
8d
Connect to Work Employer Engagement Officer
Cambridgeshire County Council —Alconbury
- £37,280 - £39,152 a year
- Travel
- Communication skills
- Annual leave
- Employee discount
7d
ERSOU - ROCU - Police Staff SO1 - Intelligence Officer - TOEX (Temp/FTC)
Bedfordshire Police —Stevenage
- £39,276 a year
- Temporary
- Leadership
- Annual leave
- Employee assistance programme
3d
202606: Prison Officer - HMP Littlehey Futures
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- English
- Presentation skills
- Communication skills
- Paid training
- Annual leave
15h
Probation Officer - HMP Highpoint - East of England
HM Prison & Probation Service —Newmarket
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
13d

I want to receive the latest job alerts for information officer in cambridge, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information officer jobs near cambridge, eng

Passenger Host - Hitchin

Govia Thameslink Railway -
Hitchin

Apply Now

Job details

Permanent
£33,316 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Communication skills

Full job description

Salary:

£33,316 + Allowances
Location:

Hitchin
Contract Type:

Permanent
Closing Date:

12 June 2026
Training Salary:

Do you have a passion for customer service?

Let's shape the railway together and develop your skillset!

We are looking for talented individuals who are passionate about delivering outstanding customer service.

As a Passenger Host you are a key member of staff whose responsibility is to provide a high level of information to our customers as well as a feeling of safety, security and well-being whilst protecting the revenue of GTR.

Your duties as a Passenger Host fall into three main categories – revenue protection, customer service and security.

You will carry out your duties in a professional manner ensuring that customers are in possession of a valid ticket by undertaking station and on train ticket examinations at various locations and take the necessary action to deal with those individuals without valid tickets. You will be working alongside any contracted security officers, PCSO's, REO's or BTP at stations or on trains enhancing employee and customer safety.

Passenger Hosts work on a shift-basis covering unsocial and irregular hours, including weekends. Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

Experience / Skills / Requirements

A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments
You must be able to demonstrate a high level of numerical ability
An effective communicator and must be able to demonstrate this both through your application and or assessments
Confidence to make decisions in a customer focused manner and carry out instructions effectively

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

Refine Your Search

information officer jobs in cambridge, eng

Passenger Host - Hitchin

Research Officer

Admissions & Participation Co-Ordinator (fixed-term)

Attendance Officer and Receptionist

School and College Liaison Officer

Human Resources

Policy Officer, Office of the Police and Crime Commissioner for Cambridgeshire and Peterborough

Research Support Officer | Cell Biology | Dr Manu Hegde | LMB 2393

Student Services Officer (Residential)

Information Security GRC Analyst

Northstowe Heritage Engagement Officer

Interim Chief Information Officer

Enforcement Officer - Planning

Operation Assistant

Administrator inc DDSL

Business Co - ordinator (contract)

Connect to Work Employer Engagement Officer

ERSOU - ROCU - Police Staff SO1 - Intelligence Officer - TOEX (Temp/FTC)

202606: Prison Officer - HMP Littlehey Futures

Probation Officer - HMP Highpoint - East of England

I want to receive the latest job alerts for information officer in cambridge, eng

Related Searches

Explore jobs in more locations

Benefits

Pension

Staff Travel

Childcare Vouchers

Extra Holidays

Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme

Jobseeker tools

Employer Tools

Browse

Stay Connected