Job Ref: UNI1504
Branch: University Arms
Location: University Arms, Cambridge
Salary/Benefits: Competitive Pay - £28,943.62
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 02/06/2026
Closing date: 04/07/2026
ABOUT US:
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's go to’ destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
The Events Sales Coordinator supports the Sales Events team in driving event inquiries, converting leads, and delivering seamless event experiences for clients. This role is responsible for administrative support, client communication, event coordination, and ensuring accurate handovers to operational departments. The Events Sales Coordinator helps maximise revenue and maintain high service standards aligned with hotel brand expectations.
THE DUTIES
- Handle incoming corporate enquiries, prepare proposals and contracts, and conduct site inspections when required.
- Compile accurate function sheets (BEOs), distribute them weekly, and review details with the Operations Team, providing updates as needed.
- Request deposits and payments, ensure they are received within contractual timelines, and complete all related postings accurately.
- Support the Sales team when needed, including managing enquiries, leading show rounds, and assisting with additional tasks.
- Ensure all events run smoothly by using the hotel’s systems to generate clear function sheets and by liaising closely with operational departments prior to handover.
- Maintain a strong conversion rate by effectively turning enquiries into confirmed event bookings.
- Build excellent relationships with event organisers to understand and deliver their event vision.
- Respond to all event enquiries promptly and follow up in a timely, professional manner.
- Develop repeat and future business by nurturing relationships with both new and existing clients.
- Maximise sales and revenue through effective conversion and strategic upselling.
- Attend daily and weekly meetings as required.
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience in hotel events, sales, or hospitality is desirable.
- Strong communication and organisation skills.
- A proactive, detail-focused approach with the ability to multitask.
- Confidence in building client relationships and upselling services.
- Competency with Microsoft Office; experience with hotel systems (Opera/Delphi) is a plus.
- Competent level of English spoken and written.
- Detail-oriented, organised, and capable of handling multiple tasks at the same time.
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and FB discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Why work at University Arms and Parker’s Tavern?
We are passionate about Cambridge’s heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.
