Helpdesk engineer Work, Jobs in Cambridge (with Salaries)

Technical Support Engineer
Trinity Managed Services —Great Chesterford
- £26,000 - £30,000 a year
- Weekend availability
- English
- Windows
- Computer networking
- Referral programme
- Sick pay
Quick apply
5d
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
IT Officer
Air X Jet Support UK —Stansted
- Full-time
- Communication skills
- Annual leave
Quick apply
4d
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills
Assistant Facilities Manager
NAB-Jones Lang LaSalle Services —Cambridge
- Full-time
- Word processing
- Hotel
- In-person
Quick apply
13d
Fire & Security Engineer-Cambridge
City Facilities Management (UK) —Cambridge
- Full-time
- Computer literacy
- Computer skills
Electrical Test Engineer
Compliance Group Electrical Ltd —Cambridge
- Overtime
- Employee discount
Quick apply
Mobile Engineering Supervisor
BAM Construction —Bedford
- Management
- Customer service
- Computer literacy
Mechanical Engineer
Kier Group —Alconbury
- Full-time
- Travel
- HVAC
Mobile Air Conditioning / Electrical Engineer
ISS Facility Services —Cambridge
- Monday to Friday
- Bachelor's degree
Quick apply

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helpdesk engineer jobs near cambridge

Technical Support Engineer

Trinity Managed Services
Great Chesterford

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
5 days ago

Benefits

Casual dress
Additional leave
Company pension
Company events
Referral programme
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Ticket management
English
Microsoft Exchange
Microsoft Office Suite
Windows
Computer hardware
IT support
Ticket management systems
Computer networking
Data entry
Customer support
Customer interaction
Communication skills
Active Directory

Full job description

Company description

We're an exciting and fast growing IT managed services business specialising in end-to-end IT and Infrastructure solutions

Job description

Due to increased growth, we're looking for an enthusiastic and ambitious engineer to join our 2nd-line help desk team. Your role will be to engage with customers on their day-to-day IT support needs via phone, email and tickets and deal with escalations within the helpdesk.

We are looking for someone with a solid foundation of IT knowledge, with experience and understanding working on a helpdesk, this should also include:

- Ticket systems and data entry

- Monitoring systems and remote access

- Good verbal and written communication skills with a customer focused attitude.

- PC/Laptop hardware and the ability to identify different components and replace them.

- Good Microsoft 365 knowledge, including Active Directory, Office, Exchange and Azure

- Windows operating systems, how to install them and how to troubleshoot most issues.

- Basic Server and Infrastructure knowledge

- Networking and network hardware.

- At least 3 year of experience working on a helpdesk.

- Full UK driving license and use of a car when required preferable.

This is an excellent opportunity for someone to join a growing company to further their career in IT and gain a broader and better understanding of supporting IT in businesses with lots of opportunity for career progression.

Working Hours

This role operates on a shift pattern between 8:00am and 8:00pm, Monday to Friday, excluding Bank Holidays. Shift times will vary within these operating hours.

There will also be opportunities for paid overtime, including weekend work, to support customer requirements, projects, maintenance activities and out of hours cover when required.

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
On-site parking
Referral programme
Sick pay

Experience:

IT support: 3 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

helpdesk engineer jobs in cambridge

Technical Support Engineer

IT Operations Manager

IT Engineer

IT Officer

Applications Engineer.

Assistant Facilities Manager

Fire & Security Engineer-Cambridge

Electrical Test Engineer

Mobile Engineering Supervisor

Mechanical Engineer

Mobile Air Conditioning / Electrical Engineer

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