Navigator Work, Jobs in Cambridge (with Salaries)

Care Navigator/Receptionist
Nuffield Road Medical Centre —Cambridge
- From £26,000 a year
- Full-time
- GP surgery experience
- Patient care
- Organisational skills
- Free parking
Quick apply
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Care Navigator/Receptionist

Nuffield Road Medical Centre
Cambridge

Quick apply

Job details

Permanent | Full-time | Part-time upon request
From £26,000 a year
14 days ago

Benefits

Free parking
Free flu jabs
Company pension
On-site parking

Qualifications

Triage
GP surgery experience
Primary care
Patient service
Patient care
Organisational skills
Medical terminology
Communication skills
Office experience

Full job description

GP Receptionist / Care Navigator (£26,000+)

We are a friendly, supportive, and busy GP practice seeking an enthusiastic and highly organised Receptionist / Care Navigator to join our team.

This is an important front-line role, acting as the first point of contact for patients and helping to ensure the smooth, efficient running of the practice.

We are looking for someone who is calm under pressure, enjoys working with people, and takes pride in delivering excellent patient care and administration support.

Salary & Hours

From £26,000 per annum (depending on experience)
37.5 hours per week (Full-time)
Monday to Friday
Shifts between 08:00 – 18:30 on a rota basis
No weekend working

Key Responsibilities

Welcoming patients and visitors in a professional, friendly, and reassuring manner
Managing incoming calls, enquiries, and signposting appropriately
Booking, amending, and managing appointments efficiently
Supporting and managing the practice triage system, ensuring patient requests are processed and directed appropriately
Using SystmOne to maintain accurate and up-to-date patient records
Using AccuRx for patient messaging and workflow management
Processing referrals, repeat prescriptions, registrations, and general administrative tasks
Supporting clinicians and the wider team to ensure smooth daily operations
Maintaining a well-organised, professional reception environment

About You (What makes a great fit)

Friendly, calm, and professional approach at all times
Excellent communication and telephone manner
Strong organisational skills with attention to detail
Ability to manage workload in a busy, fast-paced environment
Confident using IT systems (training provided for clinical systems)
Positive team player with a proactive attitude
Commitment to delivering excellent patient service

Experience

Previous GP surgery, healthcare, call centre, triage, office experience is highly desirable
Experience with medical terminology, referrals, or prescriptions is an advantage
Care Navigator Certificate is desirable but not essential (training can be provided)
has worked care Navigating environment

What we offer

Friendly and supportive team environment
Full training and ongoing development opportunities
Valuable experience within primary care
Opportunity to develop skills in clinical administration and patient care pathways
Stable weekday working pattern (no weekends)

About the Role

This is an excellent opportunity for someone looking to build a career in healthcare administration. You will play a vital role in supporting patients and ensuring the smooth running of daily practice operations.

If you are organised, compassionate, and thrive in a busy environment, we would love to hear from you.

Pay: From £26,000.00 per year

Benefits:

Company pension
Free flu jabs
Free parking
On-site parking

Work Location: In person

Quick apply

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