Senior technical lead Work, Jobs in Cambridge (with Salaries)

Customer Service Lead
iM Med Ltd —Cambridge
- £24,420.00 - £48,640.16 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Leadership
Quick apply
7d
Operational Excellence Lead
Jensten Group —Huntingdon
- Remote
- Customer service
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
9h
Waste Strategy Manager
Cambridgeshire County Council —Waterbeach
- £68,510 - £73,788 a year
- Call to connect
- Annual leave
- Employee discount
3d
R&D Operations Lead
Accora —Orwell
- £60,000 - £85,000 a year
- Full-time
Quick apply
eCommerce Migrations Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Strategic Partnerships Lead
Arm —Cambridge
- £67,000 - £90,600 a year
- Hybrid work
- AI
18h
Director, Technical Development
Arm —Cambridge
- £114,600 - £155,000 a year
- Hybrid work
MES Product Management Lead
Aveva —Cambridge
- Full-time
- Hybrid work
- Management
- Sales
- Product management
- Annual leave
12d
Global Training & Quality Assurance Manager
Cambridge University Press & Assessment —Cambridge
- £45,100 - £60,400 a year
- Monday to Friday
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Annual leave
11d
Data Solutions Lead, Senior Manager, Data Collection Excellence
Evi Technologies Limited —Cambridge
- Full-time
- Management
- Computer Science
- Bachelor's degree
POCT Lead, Point Of Care Testing
Health Services Laboratories (HSL) —Stevenage
- Up to £48,909 a year
- Full-time
- Hospital
- Annual leave
- Employee assistance programme
3d
Director, Change Management
AstraZeneca —Cambridge
- Machine learning
- Leadership
6d
Compliance Manager
Cambridge University Press & Assessment —Cambridge
- £35,200 - £45,700 a year
- Day shift
- Hybrid work
- Management
- Leadership
- Annual leave
3d
General Manager
Equans —Cambridge
- Full-time
- Engineering
- Contracts
- Annual leave
- Employee assistance programme
Senior Manager- Manageability Software Team
HP —Cambridge
- Full-time
- Hybrid work
- Team management
- Software development
Senior Project Manager
Arm —Cambridge
- Hybrid work
- Organisational skills
- Agile
- Communication skills
7d
Head of Production
Thermoteknix Systems Limited —Waterbeach
- Full-time
- Management
- Engineering
- ERP systems
Merchant Success Manager - eCommerce
Worldpay (UK) Limited —Cambridge
- Communication skills
Quick apply
Safety & Compliance Manager – Post Holder
Brinkley Aerospace —Biggleswade
- Monday to Friday
- Data analysis skills
- Analysis skills
- Travel
Quick apply
Training Manager
Sureserve —Newmarket
- £40,000 - £50,000 a year
- Supervising experience
- Mentoring
- In-person
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for senior technical lead in cambridge

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior technical lead jobs near cambridge

Customer Service Lead

iM Med Ltd
Cambridge

Quick apply

Job details

Permanent | Full-time
£24,420.00 - £48,640.16 a year
7 days ago

Benefits

Company pension
Private medical insurance
On-site parking

Qualifications

Customer service
Complaint handling
B2B
Decontamination
Leadership
Sterile services
Communication skills

Full job description

About us

iM Med is a UK medical decontamination business supplying capital equipment, technical service, chemistry and consumables to NHS trusts across the UK. We operate as NHS distributor for SteelcoBelimed (part of the Miele Group), and we're growing fast. We're a close-knit team that takes our work, and our customers, seriously.

The role

We're looking for an experienced Customer Service Lead to be the voice of iM Med to our NHS and private customers. You'll own the proactive and reactive communication that sits between our customers and our service and technical teams. Every working day is busy: calls, complaints,

updates, escalations. And every day matters, because the equipment we look after keeps NHS surgical lists running.

What you'll be doing

Owning customer communication on all service and technical matters.
Handling complaints from first contact through to full resolution.
Keeping NHS trusts updated proactively on planned work, parts, engineer visits and case progress.
Working hand-in-glove with our field engineers, service leadership and quality team.
Recording everything cleanly in our field service system so nothing falls through the cracks.
Reporting weekly to the senior leadership team on open cases and customer feedback.

What we need from you

Proven customer service leadership experience in a technical, medical or service-led B2B business.
Genuinely strong written and verbal communication.
Complaint handling experience you can talk us through at interview.
Detail-oriented, organised, and able to keep your head when things are moving fast.
Proactive by nature: you spot issues before customers raise them.
A natural at building rapport, even with people you've never met in person.

Helpful but not essential

NHS, medical devices, decontamination or sterile services background.
ISO 13485 or QMS exposure.
FieldMotion or similar field service platform experience.

What we offer

A busy, fast-moving, highly collaborative environment with a senior team that genuinely backs its people. This is a role with visibility, ownership, and a real chance to shape how iM Med looks after its NHS customers. The right person will find it demanding, rewarding and enjoyable in equal measure.

How to apply

Please apply through Indeed with your CV and a short covering note explaining why this role interests you.

Pay: £24,420.00-£48,640.16 per year

Benefits:

Company pension
On-site parking
Private medical insurance

Work Location: Hybrid remote in Cambridge CB25 9QP

Quick apply

Refine Your Search

senior technical lead jobs in cambridge

Customer Service Lead

Operational Excellence Lead

Waste Strategy Manager

R&D Operations Lead

eCommerce Migrations Director UK & ROI

Strategic Partnerships Lead

Director, Technical Development

MES Product Management Lead

Global Training & Quality Assurance Manager

Data Solutions Lead, Senior Manager, Data Collection Excellence

POCT Lead, Point Of Care Testing

Director, Change Management

Compliance Manager

General Manager

Senior Manager- Manageability Software Team

Senior Project Manager

Head of Production

Merchant Success Manager - eCommerce

Safety & Compliance Manager – Post Holder

Training Manager

I want to receive the latest job alerts for senior technical lead in cambridge

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected