Service Coordinator
Recra Consulting —Four Ashes
- £26,000 a year
- Full-time
- Organisational skills
Quick apply
Warehouse Coordinator
Harlequin Teamwear Limited —Stafford
- £13,200 - £16,500 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
12d
Account Coordinator - Cannock
HSL Compliance Limited —Cannock
- £26,000 - £29,000 a year
- Customer service
- No experience needed
- Organisational skills
- Annual leave
- Sick pay
Quick apply
Warehouse Operations Coordinator
Chyone Logistics Limited —Birmingham
- From £14 an hour
- Part-time
- Driving
- Warehouse experience
- In-person
Quick apply
12d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Senior Delivery Coordinator (AI, Automation & Digital Skills)
RSM UK —Birmingham
- Full-time
- Hybrid work
- Agile
- AI
- Communication skills
6d
Fleet Coordinator
Toyota Financial Services, KINTO and KINTO JOIN —Burton-On-Trent
- £28,500 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
1d
OOH Night Service Co-ordinator
ISS Facility Services —Stoke-on-Trent
- Night shift
- Microsoft Excel
- Communication skills
Quick apply
Service Coordinator
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Service Coordinator (Helpdesk)
ISS Facility Services —Stoke-on-Trent
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Internal Sales Executive / Sales Co-ordinator
Vivalda Group —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
6d

I want to receive the latest job alerts for delivery coordinator in cannock, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

delivery coordinator jobs near cannock, sts

Service Coordinator

Recra Consulting -
Four Ashes

Quick apply

Job details

Full-time
£26,000 a year

Qualifications

Organisational skills

Full job description

Service Coordinator

Our client are seeking a dedicated and customer-oriented Full-time Service Coordinator to join their upbeat team. As a Service Coordinator, you will play a crucial role in ensuring seamless communication between our customers and service technicians, while maintaining high levels of customer satisfaction. This position requires excellent organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

Serve as the first point of contact for customer service inquiries via phone, email, or in person
Schedule service appointments and coordinate with service technicians to ensure timely completion
Create and manage tickets for new service appointments
Maintain accurate and up-to-date customer records in our database
Follow up with customers to ensure their satisfaction with completed services
Manage and prioritise incoming service requests
Collaborate with other departments to resolve complex customer issues
Generate reports on service activities and customer feedback
Identify opportunities for process improvement and efficiency
Assist in training new team members on service coordination procedures

Detailed Role Description

As a Full-time Service Coordinator, you will be the linchpin between our customers and our service technicians. Your primary focus will be on ensuring that customer needs are met promptly and efficiently, while maintaining a high standard of service quality.

Customer Interaction

You will be the first point of contact for all customer service inquiries. This involves answering phone calls, responding to emails, and greeting customers who visit our office in person. Your role is to listen attentively to customer concerns, ask relevant questions to gather all necessary information, and provide clear and helpful responses. You should be able to handle a variety of inquiries, from simple questions about our services to more complex issues requiring troubleshooting or escalation.

Appointment Scheduling and Coordination

A key aspect of your role will be scheduling service appointments. This requires careful management of our service technicians' schedules to ensure optimal use of their time while meeting customer needs. You will need to consider factors such as the urgency of the service request, the location of the customer, and the specific skills required for each job. Additionally, you will be responsible for coordinating with service technicians throughout the day, providing them with updated information about appointments and any special customer requirements.

Ticket Creation and Management

For each new service appointment, you will be responsible for creating a detailed ticket in our system. This involves accurately recording all relevant information, including the customer's contact details, the nature of the service request, any specific instructions or requirements, and the scheduled appointment time. You will need to ensure that all tickets are properly categorized and prioritised to facilitate efficient service delivery.

Customer Record Maintenance

Maintaining accurate and up-to-date customer records is crucial for providing excellent service. You will be responsible for entering new customer information into our database, updating existing records, and ensuring that all customer interactions are properly documented.

Hours of Work:

Monday to Friday 8am-5.00pm

For more information please contact the team at Recra

Quick apply

Refine Your Search

delivery coordinator jobs in cannock, sts

Service Coordinator

Warehouse Coordinator

Account Coordinator - Cannock

Warehouse Operations Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Senior Delivery Coordinator (AI, Automation & Digital Skills)

Fleet Coordinator

OOH Night Service Co-ordinator

Service Coordinator

Service Coordinator (Helpdesk)

Internal Sales Executive / Sales Co-ordinator

I want to receive the latest job alerts for delivery coordinator in cannock, sts

Explore jobs in more locations

Service Coordinator

Key Responsibilities

Detailed Role Description

Customer Interaction

Appointment Scheduling and Coordination

Ticket Creation and Management

Customer Record Maintenance

Jobseeker tools

Employer Tools

Browse

Stay Connected