Retention specialist Work, Jobs in Cannock, Sts (with Salaries)

Key Account Manager & Projects Lead
Goodfish Group —Cannock
- £45,000 - £50,000 a year
- Full-time
- Project management
- Presentation skills
- Driving
Quick apply
Toyota Sales Manager - New and Used Car Sales
W R Davies Toyota Stafford —Stafford
- £45,000 - £75,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
Quick apply
8d
Surety Broker
Exance Services Limited —Birmingham
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Construction experience
- Negotiation
- Health & wellbeing programme
- Bereavement leave
Quick apply
Specialist Skills Practitioner
Arnold Clark —Wolverhampton
- £35,000 a year
- Monday to Friday
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
Quick apply
8d
Teaching Assessor – Business Skills
Sovereign & Bale —Birmingham
- £32,116 - £37,800 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
Quick apply
11d
Supported Employability Specialist
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Hybrid work
- Travel
- Mentoring
- IT
Student Coach
Online Education Services —Birmingham
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Annual leave
Quick apply
5d
Customer Retentions Specialist
Paul Rigby Group —Birmingham
- £28,089.10 - £32,000.00 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
Quick apply
National Operations Manager
Churchill Group —Birmingham
- Up to £50,000 a year
- Management
- Bachelor's degree
- Driving
- Employee discount
- Sick pay
Quick apply
European Logistics Specialist
GBA Logistics —Birmingham
- £28,500 - £36,000 a year
- Full-time
- Sick pay
Quick apply
Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
Senior Social Worker (Children in Our Care)
Walsall Council —Walsall
- £47,181 - £50,269 a year
- Full-time
- English
- Flexitime
- Employee assistance programme
11d
Admin & Data Entry Specialist
RIV WORLDWIDE LTD —Kidderminster
- £25,000 - £27,500 a year
- Full-time
- Microsoft Excel
- Data entry
- Typing
Quick apply
11d
Internal Sales Account Coordinator
Travis Perkins plc —West Bromwich
- Full-time
- Customer service
- IT
14d
Commercial Account Handler
Howden Group Holdings —Birmingham
- Full-time
- Hybrid work
- Employee discount
Learning & Talent Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Annual leave
Quick apply
13d
Student SCPHN Health Visitor
Walsall Healthcare NHS Trust —Walsall
- £32,073 - £39,043 a year
- Full-time
- University
- School
15h
UK Sales Executive
EU Automation —Stafford
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Computer literacy
- English
- Employee assistance programme
Quick apply
5d
Lead Copywriter (SEO & GEO)
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply

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Key Account Manager & Projects Lead

Goodfish Group -
Cannock

Quick apply

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Programme management
Driving Licence
Supply chain
MRP
Project management
Presentation skills
Driving
Account management
Plastics injection moulding
Communication skills

Full job description

Location: Cannock (Staffordshire), Worcester, or Flint (North Wales) — travel to Group sites and customer locations required

Salary: £45,000–£50,000 per annum + car allowance

Contract: Permanent, full-time

About Goodfish Group

Goodfish Group is a UK precision plastics manufacturing group operating across four specialist sites in the Midlands and North Wales. We produce injection moulded and extruded polymer components for customers across medical, industrial, automotive, and infrastructure sectors. Annual Group revenue exceeds £27m and we are growing. We are privately owned, commercially direct, and run by people who take quality seriously.

This is not a process-following, inbox-managing account management role. We want someone who owns their accounts completely commercially, technically, and relationally and who brings the project management rigour to ensure that what we promise, we deliver.

The Role

We are looking for an experienced Key Account Manager to take ownership of a portfolio of strategic accounts across the Group. Your accounts will span multiple sectors and sites; some are long-established relationships, some are newer and still developing. Your job is to protect them, deepen them, and ensure we never lose a customer through inattention or poor execution.

The Projects Lead element of the role reflects the nature of precision plastics manufacturing: our customers run programmes, not just purchase orders. New tool launches, design changes, material transitions, annual price negotiations, these require disciplined project management as much as commercial skill. You will be expected to lead that process end to end, working across our operations, technical, and quality teams to keep programmes on track and customers informed.

Automotive experience is advantageous — the project management cadence, APQP discipline, and tier structure of that sector maps well onto how we work. But we are equally open to candidates from adjacent manufacturing sectors who bring the same rigour.

Own and manage a defined portfolio of key accounts across GFG’s four operating sites
Act as the primary commercial and programme contact for your accounts — understanding their businesses, their supply chains, and their forward programmes
Lead the internal project management of new programme launches, engineering changes, and re-sourcing activity from tooling sign-off through to series production
Manage annual price reviews, commercial negotiations, and contract renewals with support from the Chief Executive where required
Maintain accurate forecasting, account plans, and programme trackers; report regularly to the Commercial Manager and Chief Executive
Work closely with site operations, quality, and technical teams to ensure customer commitments are met and issues are resolved before they escalate
Identify and act on opportunities to grow revenue within existing accounts — additional programmes, materials, or services
Manage customer scorecards, KPIs, and any formal performance review processes (e.g. QBRs, supplier audits)
Represent GFG professionally at customer sites; travel will be a regular feature of the role

What We Are Looking For

Essential

5–8 years’ experience in an account management or customer-facing commercial role within a manufacturing environment
Demonstrable experience managing complex, multi-stakeholder customer relationships in a B2B setting
Proven ability to manage programme or project activity — new launches, engineering changes, or similar — from initiation through to delivery
Strong commercial literacy: able to read a margin, understand a cost structure, and negotiate with confidence
Excellent written and verbal communication; comfortable presenting to senior customer contacts
Organised and methodical under pressure — this role carries real accountability for customer retention
Full UK driving licence

Desirable

Experience in the automotive supply chain — OEM or Tier 1/Tier 2 level — and familiarity with APQP, PPAP, or similar programme management frameworks
Knowledge of injection moulding, extrusion, or polymer materials
Experience working within an IATF 16949 or TS 16949 quality environment
Exposure to ERP or MRP systems in a manufacturing context

What We Offer

£45,000–£50,000 salary
Car allowance for customer and inter-site travel
Access to Group pool vehicles where required
Direct access to the Chief Executive and genuine influence over how accounts and programmes are managed
A business of real scale and ambition, four sites, £27m revenue, targeting £50m by 2030 — where the work you do is visible and consequential
Long-term progression for the right person as the Group grows

How to Apply

Apply with a CV and a covering note of no more than one page. Tell us which accounts or programmes you are most proud of having managed, and why. Applications without a covering note will not be considered.

Quick apply

Refine Your Search

retention specialist jobs in cannock, sts

Key Account Manager & Projects Lead

Toyota Sales Manager - New and Used Car Sales

Surety Broker

Specialist Skills Practitioner

Teaching Assessor – Business Skills

Supported Employability Specialist

Student Coach

Customer Retentions Specialist

National Operations Manager

European Logistics Specialist

Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham

Senior Social Worker (Children in Our Care)

Admin & Data Entry Specialist

Internal Sales Account Coordinator

Commercial Account Handler

Learning & Talent Manager

Enterprise Data Architect & Governance Lead - 9-month engagement (UK Remote)

Student SCPHN Health Visitor

UK Sales Executive

Lead Copywriter (SEO & GEO)

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