Customer service coordinator Work, Jobs in Canterbury, Ken (with Salaries)

Billing Operations Coordinator
wavenet —Canterbury
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Delivery Coordinator (Control Centre)
Kyndi Limited —Chatham
- £27,409 a year
- 12 hour shift
- Customer service
- English
- In-person
- Free parking
- Employee discount
Quick apply
1d
Customer Coordinator
Advo Health —Ashford
- £24,851.23 a year
- Full-time
- Hybrid work
- Customer service
Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
Part time Customer Support & Planning Coordinator
Apogee Corp —Maidstone
- Part-time
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Work from home
- Employee assistance programme
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- In-person
Quick apply
1d

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Customer Delivery Coordinator (Control Centre)
Kyndi Limited —Chatham
Experience within customer service, contact centres, call handling, healthcare, social care, emergency response or other roles supporting customers or…
£27,409 a year
Quick apply
1d

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Billing Operations Coordinator

wavenet -
Canterbury

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Communication skills
Time management

Full job description

Company Description

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.

We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business.

We are dedicated to fulfilling our promise to make your business thrive!

Job Description

Wavenet, a dynamic telecoms and technology company headquartered in Solihull, stands out in the communications landscape. With exceptional 24/7 support, dedicated Account Managers, and unmatched SLA guarantees, we are a trusted provider of voice, data, cloud, security, and mobile solutions to thousands of businesses across the UK. Join our team of around 2,000 passionate colleagues supporting our ever-growing customer needs.

Purpose of the Role

This is a fantastic opportunity for a highly organised and detail-focused individual to join our Billing team.

As a Billing Operations Coordinator, you will play a key role in supporting billing operations, ensuring accuracy, resolving queries, and helping to deliver a seamless customer experience. You’ll work closely with the Billing Manager and wider business, contributing to efficient processes and continuous improvement. We’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering high-quality work.

What You’ll Be Doing

Supporting the day-to-day billing operations alongside the Head of MRR Billing & Contracts
Preparing, generating and distributing accurate customer invoices
Maintaining and updating billing records and account information
Investigating and resolving billing queries and discrepancies
Performing daily traffic checks to identify unusual usage patterns
Collaborating with internal teams (Sales, Customer Service, Delivery) to ensure billing accuracy
Assisting with billing reports, analysis and reconciliation activities
Monitoring billing cycles and helping ensure key deadlines are met
Identifying recurring issues and driving process improvements

Qualifications

What We’re Looking For

Skills & Experience

Previous experience in an administrative or finance support role (billing experience desirable)
Strong attention to detail and commitment to accuracy
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (especially Excel and Outlook)
Strong organisational skills with the ability to manage multiple priorities
A proactive, solutions-focused mindset with a willingness to learn

Personal Attributes

Proactive, self-motivated, and reliable
A collaborative team player
Highly organised with strong time management skills

Additional Information

Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

Quick apply

Refine Your Search

customer service coordinator jobs in canterbury, ken

Billing Operations Coordinator

Customer Delivery Coordinator (Control Centre)

Customer Coordinator

Customer Support & Planning Coordinator

Part time Customer Support & Planning Coordinator

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

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