Client services occupations Work, Jobs in Canwick, Lin (with Salaries)

Customer Liaison Officer
Equans —Lincoln
- Full-time
- Computer literacy
- Annual leave
- Employee assistance programme
7d
Customer Service Executive
Moss Products Group —Lincoln
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Customer Success Executive
Barbon Group Ltd. —Lincoln
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Platform Delivery Specialist
PIB Group Services Ltd. —Lincoln
- Hybrid work
- Communication skills
Quick apply
Provisioning Advisor
Digital Space —Newark-on-Trent
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Associate
Groupe Saica —Carrington
- Full-time
- Communication skills
- Free parking

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Customer Service Executive
Moss Products Group —Lincoln
You'll liaise directly with multiple courier partners to unpick delivery challenges, contact customers regarding failed card transactions or shipping cost…
From £30,000 a year
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Customer Success Executive
Barbon Group Ltd. —Lincoln
Identify growth opportunities to the Customer Development team that drives a consistent and sustained increase in sales of our products.
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Customer Liaison Officer

Equans -
Lincoln

Apply Now

Job details

Permanent | Full-time
7 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Client engagement
Computer literacy
Stakeholder liaison
Microsoft Office Suite
Tenant engagement
General Data Protection Regulation (GDPR)
Customer support
Customer interaction

Full job description

Customer Liaison Officer

Offer ID:

89217

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans is looking for a Customer Liaison Officer to join our team in Lincolnshire on a permanent basis.

This is a full time role. On offer is a competitive salary, company vehicle and benefits package.

WHAT WILL YOU DELIVER?

To provide consultation and support to residents prior to, during and after works to their homes, ensuring high levels of customer satisfaction
Managing the customer/resident journey whilst following the client and company engagement procedures
To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, the local community and the Customer Care Department
Carry out choice events, consultation events and individual consultation with residents regarding future work.
Carry out individual resident inductions to include - introduction to Equans, the CLO/RLO
process, scope of works, property and personal belongings condition surveys inclusive of photographs for evidence
Complete resident profiling and work with the site management team to implement effective working practices and discuss with the Client’s customer care team where appropriate
Agree access arrangements with the resident and book appointments to enable the work to their home
Organise and provide support needs: packing boxes, dust sheets, storage and other facilities
as required and agreed.

WHAT CAN WE OFFER YOU?

On offer is a competitive salary, car and benefits package, which includes;

24 days annual leave (+ public holidays)
Life Cover equivalent to 1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app

WHO ARE WE LOOKING FOR?

Previous experience within a customer service based role
Previous resident liaison experience within the construction / social housing sector
Basic understanding of construction and social housing
Familiarisation of GDPR regulations
Computer literate in MS office

WHO ARE WE?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

Equans is a Bouygues group company.

WHAT'S NEXT?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

EQNENG

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.

Place:

Workplace : Lincoln United Kingdom

Apply Now

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client services occupations jobs in canwick, lin

Customer Liaison Officer

Customer Service Executive

Customer Success Executive

Platform Delivery Specialist

Provisioning Advisor

Customer Service Associate

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