Support advisor Work, Jobs in Canwick, Lin (with Salaries)

Customer Service Advisor
Lincat —Lincoln
- £26,345 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Service Advisor
Evans Halshaw —Lincoln
- Annual leave
- Employee discount
Quick apply
People & Operations Coordinator
Anaergia —Lincoln
- £30,000 - £35,000 a year
- Full-time
- Remote
- Microsoft Office
- Administrative experience
- Travel
Quick apply
13d
Mortgage Advisor
The Mortgage Experts —Retford
- £60,000 - £100,000 a year
- Remote
Quick apply
Tesco Travel Money Advisor
Travelex —Lincoln
- £13.50 an hour
- Overtime
- In-person
- Employee discount
Digital Sales Advisor
Listers —Lincoln
- £25,000 a year
- Weekend availability
- CRM software
- Customer service
- Data entry
- Health & wellbeing programme
- Employee discount
6d
Part Time Sales Advisor
Lindum Group —Lincoln
- Part-time
- CRM software
- Organisational skills
- Communication skills
Customer Service Advisor Out of Hours (part time)
Civic Recruitment Limited —Lincoln
- £16.49 an hour
- Temporary
- Computer literacy
- Data entry
- Communication skills
Quick apply
EHS Advsior
Teledyne Technologies Inc. —Lincoln
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Communication skills
- Employee stock purchase plan
- Annual leave
5d
MASH Advisor (INTERNAL ONLY)
University of Lincoln —Lincoln
- From £33,002 a year
- Part-time
- Maths
- University
6d
Health and Safety Advisor
Gelder —Lincoln
- Monday to Friday
- Computer literacy
- Travel
- Organisational skills
Service Advisor
JCT600 —Lincoln
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Service Advisor Care & Wellbeing Hub
Civic Recruitment Limited —Lincoln
- Computer literacy
- Organisational skills
- Typing
Quick apply
Assistant Director of Campus Operations
University of Lincoln —Lincoln
- University
- Continuous improvement
- Leadership
7d
Strategic Change Lead
Keys Group —Lincoln
- £55,000 - £60,000 a year
- Analysis skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
8h
People Advisor
Center Parcs —Newark-on-Trent
- £34,700 a year
- Full-time
- Continuous improvement
- Human resources
- Employee discount
2d
HR Manager: Positive Leadership, Development, Wellbeing and Culture
Anthem Schools Trust —Cherry Willingham
- £42,839 - £47,181 a year
- Full-time
- Continuous improvement
- Human resources
- Training & development
Senior HSE Advisor
Genuit Group —Horncastle
- Full-time
- Continuous improvement
- Computer skills
- Leadership
- Employee discount
Assistant Director of Campus Futures
University of Lincoln —Lincoln
- University
5d
Sales Customer Advisor
JCT600 —Lincoln
- £42,500 a year
- Full-time
- Communication skills
- Annual leave
Quick apply

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support advisor jobs near canwick, lin

Customer Service Advisor

Lincat -
Lincoln

Quick apply

Job details

Full-time
£26,345 a year

Qualifications

Microsoft Word
Sales support
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Filing
Process improvement
Microsoft Office Suite
Complaint handling
B2B
Organisational skills
Relationship management
Customer interaction
Sales and customer service experience
Account management
Communication skills
Time management

Full job description

Lincat – Customer Service Advisor

About Us

Lincat is a thriving manufacturing business, one of the world's leading names in commercial catering equipment with over 50 years’ experience delivering world-class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to over 80 countries. We have great products, great people and great customers.

About the Role

We have an exciting opportunity for a Customer Service Advisor to join our Internal Sales team at Lincat.

You will join a small, friendly team whose main focus is to respond to incoming customer enquiries through various channels and to process orders on our system. Your role is to ensure incoming calls and responding to customer emails are carried out in a timely manner, whilst achieving a high level of customer service.

Hours of work

This role is 37.5 hours per week, working Monday to Friday, on a weekly rotating schedule of 8:30am to 4:30pm and 9:00am to 5:00pm.

Key Areas of Responsibility:

Provide first contact for incoming enquiries to the Sales Desk, ensuring the highest standards of customer service at all times. This will involve:
- Answering a high volume of incoming customer enquiries and queries, providing information and advice of a high standard of customer service.
- Dealing with queries and problems from dealers, end users and the public and ensuring resolution in a timely and professional manner.
Process orders with a high degree of accuracy using the required systems. Ensuring that any necessary parts required are ordered and that full details are provided on the data log. Completing and filing all documentation correctly.
Establish and maintain effective working relationships with customers, dealers, co-workers and other internal and external stakeholders.
Undertake a regular program of product training to ensure own knowledge and skills for the effective performance of the role.
Support the development and maintenance of up-to-date information and documentation for the sales team.
Ensure that the Sales and Support Operations Lead is informed promptly of any issues or problems in order to enable these to be minimised.
Work as a full team member by sharing knowledge and advice when required, covering for holidays by role re-allocation and carrying out any other duties, including project work, which may reasonably be requested of the role when required. This may include:
- To be the first point of contact for a member of the Business Development Managers and National Account Managers
- Supporting the daily and weekly production of reports and statistics as required.
- To take responsibility for the sales processing of a specific product base, such as Panther/ Combi.
- To take responsibility for set accounts or orders, such as National Accounts or Export.
Support the improvement of the sales desk processes, supporting and suggesting new and agreed systems, procedures and documentation.

Essential Skills and Knowledge:

Prior experience of working in a busy customer service or sales environment, ideally in a business-to-business/distribution network environment.
Experience in the commercial catering market or the wider hospitality industry is desirable.
Excellent customer service skills, with a genuine interest in helping customers.
Excellent telephone manner and the ability to build a good rapport with a wide range of customers.
Able to demonstrate enthusiasm for and understanding of a busy sales environment.
Excellent communication and interpersonal skills for building relationships with internal and external stakeholders.
Ability to understand and retain basic product information.
Ability to deal professionally and empathetically with callers and to manage complaints effectively.
Able to work proactively and on own initiative whilst understanding when to consult or seek advice.
Ability to work as part of a team.
High-level organisational and time management skills and the ability to pragmatically assess and manage priorities.
Sound knowledge of Microsoft software, particularly Word and Excel.

Quick apply

Refine Your Search

support advisor jobs in canwick, lin

Customer Service Advisor

Service Advisor

People & Operations Coordinator

Mortgage Advisor

Tesco Travel Money Advisor

Digital Sales Advisor

Part Time Sales Advisor

Customer Service Advisor Out of Hours (part time)

EHS Advsior

MASH Advisor (INTERNAL ONLY)

Health and Safety Advisor

Service Advisor

Customer Service Advisor Care & Wellbeing Hub

Assistant Director of Campus Operations

Strategic Change Lead

People Advisor

HR Manager: Positive Leadership, Development, Wellbeing and Culture

Senior HSE Advisor

Assistant Director of Campus Futures

Sales Customer Advisor

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