To support our Schools, we’re looking for a Business Support Officer to deliver high-quality administrative and operational support across finance, procurement, and staff processes. This is a varied and fast-paced role where your work will help ensure the smooth and efficient running of key business functions, supporting both academic and professional services colleagues.
As the Business Support Officer, you’ll play a vital role in managing financial transactions, coordinating travel and purchasing activities, and acting as a key point of contact for staff enquiries. Your ability to organise, analyse information, and provide clear guidance will help drive effective decision-making and support the wider objectives of the schools.
You’ll support by:
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Managing finance, procurement, and administrative processes, ensuring accuracy, compliance, and efficiency across systems.
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Coordinating staff development and travel arrangements, including conferences and overseas visits, ensuring all processes are followed and documented.
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Providing guidance on policies and procedures, supporting staff with finance, HR, and operational queries.
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Monitoring and analysing financial information, supporting planning, forecasting, and resource allocation.
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Supporting recruitment and onboarding of casual staff, including preparing documentation and job adverts.
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Providing administrative and secretarial support to key committees, including health & safety and Athena Swan, ensuring actions are tracked and delivered.
What you'll bring
You’ll bring administrative experience from a busy office environment, along with an understanding of finance and/or HR processes. You’ll be organised, able to manage competing priorities, and maintain accuracy in your work.
You’ll be confident working with data and Microsoft Office, using information to support planning and decision-making. You’ll also be a clear communicator, able to respond to queries and work effectively with colleagues across teams.
Additionally, you’ll:
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have strong attention to detail and a methodical approach
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be able to manage deadlines and changing priorities
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be confident providing clear, accurate advice
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ideally have experience supporting meetings, including minute taking
Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We offer excellent benefits such as:
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Annual leave of 25 days, rising to 30 days after 1 years’ service, plus 12 bank holiday / concessionary days. (grade 1-5).
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Membership of the Local Government Pension Scheme with generous monthly contributions.
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Excellent family friendly policies – take a look on our Policy Hub page.
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Opportunities to learn and develop your skills with access to library and digital services facilities.
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Excellent sports and fitness facilities with subsidised membership.
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Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role please contact Rachael Lusted on [email protected] or feel free to contact Aleksandra Janusiewicz, the Recruitment Advisor supporting this vacancy on [email protected].
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.
Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.
All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.
The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.
