Implementation specialist Work, Jobs in Cardiff, Wls (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Ombudsman and Complex Complaints Lead
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
6d
Assistant Operational Manager
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
- Communication skills
8d
Community Engagement Manager
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Organisational skills
- Communication skills
- School
- Annual leave
3d
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Brand Application Specialist
AtkinsRéalis —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Account Director - 16 months FTC
Walker & Sloan —Cardiff
- Leadership
Human Resources Business Partner (Wellbeing)
South Wales Police —Bridgend
- £47,046 - £50,949 a year
- Full-time
- Microsoft Office
- Presentation skills
- Travel
- Employee discount
7d
OMC Security Operations Specialist
Vantage Data Centers UK Management Company Ltd —Newport
- Weekend availability
- Communication skills
Quick apply
Senior Food Technologist
Cardiff Metropolitan University —Cardiff
- £45,413 - £51,039 a year
- Full-time
- Project management
- School
- Time management
- Annual leave
Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services
Deloitte —Cardiff
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Team Leader - Cardiff Crown Court
HM Courts & Tribunal Service —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee discount
Corporate Governance Assistant (18 months FTC)
Hodge Bank —Cardiff
- £35,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Health & wellbeing programme
- Gym membership
Quick apply
Technical Specialist (Teaching)
University of Bristol —Bristol
- £39,906 - £44,746 a year
- Full-time
- University
- School
- Teaching
1d
Senior Project Manager – Technical Delivery (SRS)
Cardiff Metropolitan University —Cardiff
- £53,301 - £61,759 a year
- Full-time
- Agile
- Leadership
- Communication skills
- Annual leave
2d
Planning Policy Officer
North Somerset Council —Weston-super-Mare
- £32,061 - £38,220 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
2d
Solution Architect
Amentum —Cardiff
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Technical UI Artist
Rocket Science Group —Cardiff
- Full-time
- Communication skills
- Annual leave
- Work from home
Welsh Language Officer
Aneurin Bevan University Health Board —Cwmbran
- £32,557 - £39,631 a year
- Full-time
- Paid training
6d
Operations Security Specialist
AXA —Bristol
- Computer Science
- English
- Communication skills

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Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

implementation specialist jobs in cardiff, wls

Onboarding Specialist

Ombudsman and Complex Complaints Lead

Assistant Operational Manager

Community Engagement Manager

Technical Support Specialist

Brand Application Specialist

Account Director - 16 months FTC

Human Resources Business Partner (Wellbeing)

OMC Security Operations Specialist

Senior Food Technologist

Senior Assistant (Executive Assistant), Leadership Support Centre, Central Business Services

Team Leader - Cardiff Crown Court

Corporate Governance Assistant (18 months FTC)

Technical Specialist (Teaching)

Senior Project Manager – Technical Delivery (SRS)

Planning Policy Officer

Solution Architect

Technical UI Artist

Welsh Language Officer

Operations Security Specialist

I want to receive the latest job alerts for implementation specialist in cardiff, wls

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