Senior operations engineer Work, Jobs in Cardiff, Wls (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Head of People and Culture
Welsh National Opera Cenedlaethol Cymru —Cardiff
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
8d
Senior Systems Engineer (Azure)
International Baccalaureate —Cardiff
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
Senior Underground Mining Engineer
SRK Consulting —Cardiff
- Full-time
- English
Senior Open Pit Mining Engineer
SRK Consulting —Cardiff
- Full-time
- English
Head of Engineering
2 Sisters Food Group —Rogerstone
- Full-time
- Maintenance
- Bakery
- Leadership
- Relocation assistance
- Employee assistance programme
1d
Senior Site Reliability Engineer
Tes Global —Llantrisant
- £80,000 - £90,000 a year
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
- Employee assistance programme
Quick apply
Senior Mobile Hydraulic Engineer (Full Time)
Fluiconnecto —Newport
- £35,000 - £45,000 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
- Free parking
- Life insurance
Quick apply
2d
Programme Quality Engineer – Concessions
General Dynamics Land Systems UK —Pentrebach
- £36,000 - £45,000 a year
- Full-time
- Engineering
- Travel
- Communication skills
Senior Process Engineer
Microchip Technology —Caldicot
- Full-time
- Assembly
- Project management
- Travel
Senior Quality Technician #RO #UK
CAF Rolling Stock UK —Newport
- Annual leave
- Employee discount
Senior Drainage Engineer
Amey Ltd —Cardiff
- Part-time
- Civil engineering
- Annual leave
Quick apply
Operational Lead - Projects
Marshall of Cambridge (Holdings) Limited —Merthyr Tydfil
- Up to £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
Senior Integrated Product Support Engineer
Babcock International —Bristol
- Full-time
- Hybrid work
- Engineering
- Annual leave
10d
Senior Technician (Operations)
Rhondda Cynon Taf —Rhondda Cynon Taff
- £33,699 a year
- Full-time
- In-person
- Annual leave
- Flexible schedule
2d
Senior Analytics Software Engineer
DSV —Penarth
- Full-time
- Software development
- School
- Python
- Annual leave
- Employee discount
Senior Site Service Engineer
Rotamec Ltd —Cheddar
- From £18 an hour
- Overtime
- Electrical experience
- Driving
- Mechanical knowledge
Quick apply
11d
Senior Site Engineer
AmcoGiffen —Pontyclun
- £40,000 - £45,000 a year
- Weekend availability
- Engineering
- Life insurance
- Referral programme
Quick apply
Site Manager - Groundworks
Smiths Gloucester Limited —Cardiff
- Full-time
- Engineering
- First Aid Certification
- Driving
- Free parking
- Employee discount
Quick apply
Senior Commercial Officer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £44,000 - £54,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer literacy
- Contracts
Quick apply

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

senior operations engineer jobs in cardiff, wls

Technical Support Engineer

Head of People and Culture

Senior Systems Engineer (Azure)

Senior Underground Mining Engineer

Senior Open Pit Mining Engineer

Head of Engineering

Senior Site Reliability Engineer

Senior Mobile Hydraulic Engineer (Full Time)

Programme Quality Engineer – Concessions

Senior Process Engineer

Senior Quality Technician #RO #UK

Senior Drainage Engineer

Operational Lead - Projects

Senior Integrated Product Support Engineer

Senior Technician (Operations)

Senior Analytics Software Engineer

Senior Site Service Engineer

Senior Site Engineer

Site Manager - Groundworks

Senior Commercial Officer

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