Store manager cardiff Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Team Leader
TK Maxx —Cardiff
- Full-time
- Employee discount
Leisure Team Leader
Village Hotels - Cardiff - Leisure —Cardiff
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Fragrance Manager - Cardiff
Sephora —Cardiff
- Weekend availability
- Sales
- Organisational skills
- Leadership
- Employee discount
Host Team Manager
Village Hotels - Cardiff —Cardiff
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
5d
Sales Assistant
Jollyes Pets —Cardiff
- £8.43 - £12.71 an hour
- Part-time
Quick apply
6d
Store Detective
ASEL —Cardiff
- £15 an hour
- Full-time
- Driving
- IT
- Communication skills
- Employee assistance programme
13d
Early Years Educator - IKEA Cardiff
My Ohana —Cardiff
- £13.78 an hour
- Part-time
- Childcare
- Experience working with children
- Employee assistance programme
Quick apply
13d
Service Colleague (Express)
ASDA —Cardiff
- £13.10 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
2d
Supervisor
Miniso, Cardiff, St David's Dewi Sant. CF10 2EW —Cardiff
- £13.10 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Store discount
- Employee discount
Quick apply
14d
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Assistant Manager
Levi Strauss & Co. —Cardiff
- Weekend availability
- Sales
- Administrative experience
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations - Case Management (6 months FTC)
Legal & General Investment Management —Cardiff
- Analysis skills
- Human resources
- Communication skills
- Employee discount
3d
General Manager
Slim Chickens - Cardiff —Cardiff
- Up to £40,000 a year
- Weekend availability
- Leadership
- Restaurant
- Restaurant experience
- Employee assistance programme
- Employee discount
Quick apply
5d
Field Sales Representative (Red Bull QSR) - South Wales & Greater Bristol
Acosta —Cardiff
- £28,796.23 a year
- Full-time
- Sales
- Quick service & fast food restaurant
- Driving
- Annual leave
- Employee assistance programme
5d
Barista
Starbucks —Cardiff
- Weekend availability
- Store discount
- Employee assistance programme
Retail Sunday Assistant
Cancer Research UK —Cardiff
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
General Store Manager - South Wales
ASDA —Cardiff
- Full-time
- Customer service
- Human resources
- Organisational skills
- Store discount
- Annual leave
5d
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply

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Customer Service Team Leader

Stellantis Financial Services -
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Store discount
Company car
Private dental insurance
Company pension
Work from home
Private medical insurance
Employee discount
Paid volunteer time
Bereavement leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Operations management
GCSE
Business processes
Performance management
Communication skills

Full job description

Are you a confident leader with a passion for delivering outstanding customer service and developing high-performing teams?

We’re looking for a Customer Services Team Leader to join our Operations team. In this role, you’ll lead, motivate, and support a team of customer service professionals, ensuring service excellence while driving performance and continuous improvement.

What you’ll be doing

As a Customer Services Team Leader, you will take ownership of a team and be accountable for the following responsibilities:

· Manage and motivate your team members to achieve departmental and organisational goals.

· Monitor performance, conduct regular reviews, and identify development and training needs.

· Act as a point of escalation for complex customer queries, complaints, and feedback.

· Analyse processes and identify opportunities to improve call handling and administration efficiency.

· Lead by example and promote a positive, high-performance team culture.

· Review customer survey feedback and deliver timely, effective resolutions.

· Organise and delegate daily workloads to meet SLAs.

· Support operational continuity, including covering for the Contact Centre Manager when needed.

· Maintain compliance with internal policies and relevant regulatory requirements.

Who we’re looking for

This role is ideal for someone who is people-focused, driven, and thrives in a fast-paced environment. You’ll need:

· Previous experience in a team leader or management role, ideally in a customer service or operations environment (desirable).

· Strong communication and interpersonal skills, with the ability to influence and engage at all levels.

· Experience in performance management, coaching, and developing a team.

· The ability to prioritise, multitask, and manage competing demands effectively.

· A proactive, results-driven mindset with strong problem-solving abilities.

· Confidence in handling escalated customer issues and complaints.

· GCSE-level (or equivalent) Maths and English.

Why join us?

· Take the next step in your leadership career in a dynamic, customer-focused environment.

· Play a key role, shape team performance and deliver exceptional service.

· Gain valuable experience in operations management and process improvement.

· Be part of a collaborative and supportive team with clear progression opportunities.

Ready to apply? If you’re ready to take the next step in your career and thrive in a fast-paced, customer-focused environment, we’d love to hear from you.

People are the driving force of our business; we want to work with the best to continue to be amazing. We have a range of opportunities within this role and the wider business to help you grow. From our Diversity Squad, Women of Stellantis Network, Employee Forum or becoming an Engagement Champion in your department, there is something for everyone to get involved with and help shape our company.

Want more information? You can view the full job description below or contact our Talent Acquisition team ([email protected]) if you have any questions.

If this sounds like the right move for you, apply today!

Pay: £32,000.00-£36,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company car
Company pension
Employee discount
Enhanced paternity leave
Free parking
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Store discount
Work from home

Work Location: Hybrid remote in Cardiff (Cardiff, Cardiff)

Quick apply

Refine Your Search

store manager cardiff jobs in cardiff, wls

Customer Service Team Leader

Team Leader

Leisure Team Leader

Fragrance Manager - Cardiff

Host Team Manager

Regional Administrative Officer - Wales Probation Services

Sales Assistant

Store Detective

Early Years Educator - IKEA Cardiff

Service Colleague (Express)

Supervisor

Client Services Manager

Assistant Manager

Employee Relations - Case Management (6 months FTC)

General Manager

Field Sales Representative (Red Bull QSR) - South Wales & Greater Bristol

Barista

Retail Sunday Assistant

General Store Manager - South Wales

Careers and Higher Education Advisor

I want to receive the latest job alerts for store manager cardiff in cardiff, wls

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