Training specialist Work, Jobs in Cardiff, Wls (with Salaries)

Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Event Planner- Cardiff City FC
Levy —Cardiff
- £28,323.90 - £28,323.93 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
5d
SHEQ Administrator & Trainee Health & Safety Coordinator
G Oakley & Sons Ltd —Cowbridge
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
4d
Support Worker
Hafod —Cardiff
- £13.90 an hour
- Part-time
- Communication skills
8d
Assistant Psychological Therapy Practitioner
Cardiff and Vale University Health Board —Cardiff
- £28,819 - £31,626 a year
- Full-time
- English
- University
3d
Graduate Mental Health Worker
Cardiff and Vale University Health Board —Cardiff
- £32,557 - £39,631 a year
- Part-time
- English
- Travel
- School
5d
Handover Specialist
Waterton Motor Group —Bridgend
- £25,622 a year
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Peer Support worker Psychosis
Cardiff and Vale University Health Board —Penarth
- £28,819 - £31,626 a year
- Part-time
- English
5d
Wellbeing Support
Caron Group —Barry
- Full-time
- Referral programme
Quick apply
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Travel
- Human resources
- Business
- Annual leave
Project Night Worker
Hafod —Cardiff
- £13.45 an hour
- Part-time
- Communication skills
8d
Operational Researcher
HEOR —Cardiff
- Hybrid work
- Doctoral degree
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
9d
Diabetes Administrator
Aneurin Bevan University Health Board —Pontypool
- £26,300 - £27,890 a year
- Part-time
- Microsoft Outlook
- Paid training
2d
Employment Specialist - Work & Skills
Newport City Council —Newport
- £30,000 - £34,434 a year
- Weekend availability
- Travel
8d
Switchboard Operator
Aneurin Bevan University Health Board —Cwmbran
- £26,300 - £27,890 a year
- Part-time
- Customer service
- English
- Organisational skills
- Paid training
2d
Uwch Newyddiadurwr / Gohebydd
BBC —Cardiff
- £41,200 - £50,000 a year
- Full-time
- English
3d
Care Assistant - Complex Care
Harmony Healthcare —Cardiff
- £15.20 - £18.00 an hour
- Care experience
- Care plans
- Annual leave
- Referral programme
Quick apply
UK Transport Planner
United Worldwide Logistics Ltd —Bridgend
- £30,000 - £32,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
Quick apply

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Onboarding Specialist

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
£26,599 a year

Qualifications

Microsoft Excel
Organisational skills

Full job description

Job Title: Onboarding Specialist
Working Pattern: Hybrid – Includes 3 days a week on site each week
Contract Type: Full time, permanent
Role overview:
We are looking for an Onboarding Specialist for our Payroll, HR and budget planning software, whose role is to proactively assist new and existing customers of all levels with onboarding, product training and ongoing integration queries. The role entails effectively set-up and supporting customers on how to effectively complete their ongoing payroll, HR and budget management using our EduPay and BPS solutions, understand their requirements and working with the customer to identify appropriate solutions.
Key responsibilities:

Ensure all SLAs are met including but not limited to set up procedures, parallel runs and onboarding admin related to new client set ups for our Payroll, HR and budget planning systems.
Deliver high quality setups and administration for clients, with strong use of the Edupay and BPS software.
Complete accurate parallel runs, identifying issues before they arise and correcting data where appropriate.
Have excellent Microsoft excel skills, being able to manage large volumes of data administration in a professional and confidential manner
Provide client implementation calls including but not limited to; gathering requirements for the effect set up of the BPS and Edupay to ensure smooth onboarding, give a clear outline of the onboarding process to the client, set expectations around time frames and data submissions, and deliver introductory system training.
Proactivity work as part of a team to follow up with clients where outstanding data is required, effectively reset expectations with clients where this creates delays to Go Live.
Provide full detailed product training at the point of Go Live (access) to clients to ensure functionality and understanding of the Edupay and BPS products post sale.
Work effectively as a team to ensure all customers are onboarded as effectively as possible, whilst delivering exceptional customer service.
Review customer complaints and concerns and seek to improve the customer experience.
Deliver consistently against a clear set of objectives and KPI’s relating to both to personal delivery (productivity) and team delivery of customer interactions (NPS).
Demonstrate high levels of engagement and passion about all products and an ability to translate this to all our customers.

What will you need to succeed?
Experience:

Drive and motivation to work in a fast-paced environment with minimum supervision.
Ability to learn quickly and adapt to change as new products are introduced alongside new ways of working.
Ability to communicate effectively to a diverse range of customer types (i.e., senior management, middle management, and product users), using a range of communication channels.
Must be an excellent communicator both verbally and written with great presentational attributes.
Problem solving skills for resolving complaints and complex queries.
Excellent organisational skills for managing multiple customers simultaneously and prioritise workload.
Strong interpersonal skills including effective questioning and listening skills.
Aptitude in using software products of varying complexity.

Quick apply

Refine Your Search

training specialist jobs in cardiff, wls

Onboarding Specialist

Travel Sales Consultant

Technical Support Engineer

Event Planner- Cardiff City FC

SHEQ Administrator & Trainee Health & Safety Coordinator

Support Worker

Assistant Psychological Therapy Practitioner

Graduate Mental Health Worker

Handover Specialist

Peer Support worker Psychosis

Wellbeing Support

Labour and Employee Relations Specialist

Project Night Worker

Operational Researcher

Diabetes Administrator

Employment Specialist - Work & Skills

Switchboard Operator

Uwch Newyddiadurwr / Gohebydd

Care Assistant - Complex Care

UK Transport Planner

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