Service team lead Work, Jobs in Cardiff (with Salaries)

ME&I Supervisor
Welsh Water —Cardiff
- £42,786 - £48,912 a year
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
Police Community Support Officer - Cardiff, Newport, Pontypridd, Swansea, Bangor and Rhyl
British Transport Police —Cardiff
- £28,486.92 - £31,895.68 a year
- Weekend availability
- Customer service
Quick apply
Operational People Manager
Financial Ombudsman Service —Cardiff
- £59,297 a year
- Part-time
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Flexible schedule
4d
Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield
Independent Office for Police Conduct —Cardiff
- £37,596 a year
- Hybrid work
- Analysis skills
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
1d
Operations Delivery Manager
Network Rail —Cardiff
- £43,588 - £57,464 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
Area Operations Manager
LKQ Corporation —Cardiff
- Full-time
- Negotiation
- Annual leave
- Employee assistance programme
Openings Support Manager
Hickory's Smokehouse —Cardiff
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
5d
Customer Service Team Member - Part Time Evenings
Starling —Cardiff
- £18,666 - £28,000 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
Onboarding Team Supervisor
Redkite Solicitors —Cardiff
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Annual leave
Operations Supervisor – Cardiff
Showsec —Cardiff
- £31,895 - £36,105 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
4d
Senior Operations Manager - Customer Service
Capital on Tap —Cardiff
- £500 - £750 a week
- Customer service
- Analysis skills
- Financial services
Guest Service Team Member Front Office
NOVOTEL —Cardiff
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Senior Official Controls Auditor
Food Standards Agency —Cardiff
- £42,596 - £52,700 a year
- Part-time
- Remote
- Presentation skills
1d
Guest Services Manager
Mitie —Cardiff
- £17.23 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
Head of Contract Management
Food Standards Agency —Cardiff
- £72,469 - £86,600 a year
- Full-time
- Remote
- Presentation skills
- Contracts
12d
Regional Partnership Lead Wales
Marie Curie —Cardiff
- £38,007 - £42,230 a year
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Lead Power Platform Consultant
iCoTech Services —Cardiff
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- Azure
- Travel
- Mentoring
Quick apply
Regional Manager (Lift Industry)
Pickerings Lifts —Cardiff
- Full-time
- Microsoft Outlook
- IT
- In-person
- Free parking
- Annual leave
Quick apply

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ME&I Supervisor

Welsh Water -
Cardiff

Apply Now

Job details

Permanent
£42,786 - £48,912 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Wastewater treatment
Maintenance
Fortran
IT
Communication skills
Welsh

Full job description

Date:
15 Jul 2026

Company:
DWR Cymru Cyfyngedig Welsh Water Plc

City:
Cardiff

Address:
Cardiff, Wales, GB, CF224RX

Job Requisition Number
8721

Work Type
Permanent

Job Function
Operational

Salary Range
£42,786.00 -£48,912.00

Base
Cardiff East

Closing Date
Wednesday 22nd July 2026 at 23:59

What you’ll be responsible for

Day to day operation and maintenance of sludge treatment and associated plant, working to agreed standards to ensure the organisation meets its health & safety, contractual, regulatory, operational and financial targets. This will include:

Managing the on-site sludge treatment operational teams which have primary responsibility for operation and maintenance of sludge screening, sludge imports, centrifuges, odour control, Cambi™ process, water treatment, steam boilers, CHP plant, digestion process, return liquors, thermally hydrolysed sludge dewatering and sludge export

Being the first point of contact for the operational team and our maintenance and capital partners, involved in risk management, contingency planning and identifying and driving sustainable cost savings

Playing a key part in developing and leading the operational team

Participating in a standby rota and occasional shift cover

Actively taking the lead on key issues such as Health & Safety, ensuring that all incidents/accidents/near misses are recorded and undertake investigations and Sludge Compliance

Identifying, reporting and resolving shortfalls in process operation, ensuring a safe working environment and be proactive in your approach. Organising shift rosters, ensuring adequate cover is provided at all times

Supervising Technical Operators and ME&I colleagues and coordinating their training

Taking a rigorous approach to day to day operational procedures whilst being able to deal with complex customer and asset issue

Ensuring that all instruments and control systems are maintained so that the sludge treatment train is not impaired. Monitoring and seeking to maximise performance of CHP’s, liaising closely with the CHP Manager and maintenance providers

Ensuring compliance with all QMS procedures

Undertaking any other duties as required to meet the needs of the business

About you

Electrical & Maintenance background

Enthusiastic about putting our customers first every day

Commercial awareness

Knowledge of health and safety

Understanding of sludge and wastewater and treatment processes

Ability to manage work permits for live steam

A future focused individual who can anticipate and influence positive changes within the team

Demonstrating a “can do” attitude and the ability to develop new skills is important

Previous experience in the water industry, M&E or process background would be beneficial but not essential

Strong leadership capabilities

Enthusiastic and self-motivated, you will be able to work under your own initiative and be able to demonstrate a proactive and flexible approach to work

Excellent communication skills which will enable you to liaise effectively with colleagues, customers, partners and site visitors

Good problem solving skills and process understanding

Strong IT skills

Good to know

Bronze standby requirement

Car allowance provided

If you would like further information on the role, please contact [email protected]
Benefits
As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)

Enhanced employer pension contributions – Up to 11% employer contributions

Enhanced family friendly policies

Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes

Reduction on gym memberships and high street shopping

Cycle to work scheme

Car-leasing scheme

Health CashBack scheme

An employee assistance programme for employees and their immediate family

Whilst also working for a not-for profit company that truly cares about earning the trust of customers everyday, and about looking after our beautiful environment. Who we are
Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

© Dŵr Cymru Cyf 2019.

Job Segment:
Compliance, Water Treatment, Law, Wastewater, Risk Management, Legal, Engineering, Finance

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Refine Your Search

service team lead jobs in cardiff

ME&I Supervisor

Customer Service Team Leader

Police Community Support Officer - Cardiff, Newport, Pontypridd, Swansea, Bangor and Rhyl

Operational People Manager

Lead Investigator - Canary Wharf, Cardiff, Sale or Wakefield

Operations Delivery Manager

Area Operations Manager

Openings Support Manager

Client Services Supervisor

Customer Service Team Member - Part Time Evenings

Onboarding Team Supervisor

Operations Supervisor – Cardiff

Senior Operations Manager - Customer Service

Guest Service Team Member Front Office

Senior Official Controls Auditor

Guest Services Manager

Head of Contract Management

Regional Partnership Lead Wales

Lead Power Platform Consultant

Regional Manager (Lift Industry)

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