Adoption manager Work, Jobs in Carlisle, Cma (with Salaries)

VacancyTitle: Senior Commercial Relationship Performance Manager
The Cumberland —Carlisle
- Up to £75,052 a year
- Temporary
- Hybrid work
- Travel
- Contracts
- Negotiation
- Work from home
3d
Assistant Manager in Training - Team Leader
Hollywoodbowlgroup —Carlisle
- £12.80 - £13.20 an hour
- Weekend availability
- Customer service
- Supervising experience
- Employee discount
Retail Sales Assistant
The Works —Carlisle
- Part-time
- Customer service
- Cash handling
- Employee assistance programme
- Employee discount
4d
Project Engineering Manager
Bendalls Engineering Limited —Carlisle
- £65,000 - £75,000 a year
- Full-time
- Engineering
- Team management
- No degree
- Free parking
- Store discount
Quick apply
1d
Media Sales Manager
LOCALiQ —Carlisle
- Full-time
- CRM software
- Business development
- Travel
- Employee discount
Quick apply
Customer Advisor
Boots —Carlisle
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Trading Manager- Carlisle
Morrisons —Carlisle
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Mercedes-Benz Business Manager
Sytner —Carlisle
- Weekend availability
- Customer service
- Business development
- Team management
Express Deputy Site Manager
ASDA —Cockermouth
- Full-time
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
9d
EE Retail Store Leader
EE —Carlisle
- £35,363 a year
- Part-time
- Training & development
- Analytics
- Annual leave
2d
Management Opportunities - Across Cumbria
Morrisons —Penrith
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
Store Manager - Express
ASDA —Cockermouth
- Full-time
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
9d
Store Manager
British Heart Foundation —Penrith
- £26,249 a year
- Weekend availability
- Retail management
- Annual leave
- Employee assistance programme
Engineering Manager
Balfour Beatty —Penrith
- Night shift
- Engineering
- Continuous improvement
- Team management
- Annual leave
Burger King Restaurant Manager
ASDA —Carlisle
- Weekend availability
- Hospitality
- Customer service
- In-person
- Annual leave
- Employee assistance programme
11d
Dispensing Optician
Boots —Carlisle
- Weekend availability
- Employee assistance programme
- Employee discount
Optometrist
Boots —Carlisle
- Part-time
- Communication skills
- Employee discount
- Flexible schedule
Service Colleague (Express)
ASDA —Cockermouth
- £13.10 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
7d
Team Leader (Food Services)
ASDA —Cockermouth
- £13.10 - £14.10 an hour
- Weekend availability
- Hospitality
- Customer service
- Team management
- Employee assistance programme
- Employee discount
9d
Pharmacist
Boots —Aspatria
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme

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VacancyTitle: Senior Commercial Relationship Performance Manager

The Cumberland -
Carlisle

Apply Now

Job details

Temporary | Full-time
Up to £75,052 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Work from home

Qualifications

Contract management
Contract change control procedures
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Contracts
Project schedule tracking
Project management experience
Contract administration
Negotiation
Project progress tracking
Progress tracking

Full job description

The Vacancy

Working at the Cumberland, you become part of something special. We’re a Mutual organisation, committed to improving the lives of our colleagues, customers, and community. Our values are incredibly important to us.

We’re on an exciting transformational journey with our people firmly at the forefront of our plans. If you want to work for a team integral in helping to drive cultural change, a team where you can bring your whole self to work bringing your energy and creativity to make a positive difference, then this is the job for you.

We have an exciting opportunity for a Senior Commercial Relationship Performance Manager to join our Transformation team on a fixed term contract for a period of 12 months.

In this crucial role, you’ll manage the commercial elements of the Transformation programme, ensuring that third parties deliver what is promised in the contract – on time, to the right quality, securely, and to the agreed price – and to ensure Cumberland Building Society uses the contract levers (credits, remedies, escalation, audit rights etc.) when third parties fall short.

The Benefits

Salary - up to £75,052 p.a. depending on skills and experience (Band 3)
Holidays - 25 days holiday plus public holidays and the opportunity to buy and sell up to 3 days.
Learning and Development opportunities - We want you to grow in your role. We’ll work together to support your personal and professional development.
Hybrid Working - the tools and equipment you need to be able to work from home when you need to, depending on your role.
Health and Wellbeing - a calendar of events and activities throughout the year, Mental Health & Wellbeing champions, and Cycle to Work scheme.
Community Day - We offer our people an extra paid day off every year to help local charities and community organisations.

The Role

Main responsibilities include:

Track delivery and deadlines

Maintain a definitive record and tracker of milestones, deliverables, dependencies, and acceptance criteria.
Collate evidence and sign-offs of contractual performance (including acceptance certificates).
Maintain a definitive record of contractual and commercial non-performance.
Liaise with TMO (Transformation Management Office), procurement, legal and third-party suppliers where necessary.

Monitor service performance: Check SLAs/KPIs, validate third party reporting, and ensure any service credits are calculated and applied

Oversee CPI/KPI setup, monthly measurement and validation, and ensure accurate MI and timely service credit determination and recovery through invoice set off.
Initiate remedial/Performance Improvement processes as triggers arise.
Drive performance of third-party suppliers with contractual information provision requirements and remediation plan proposals.

Manage issues and remediation: Drive action plans when performance slips and escalate this through governance.

Track potential and actual delays identified by the programme, ensure timely supplier notifications of such delays, and apply LD rules and protect CBS’s commercial position.
Engage and challenge the supplier to deliver against requirements

Control change: Ensure changes go through the formal change process before anything is agreed.

Work with TMO to input into maintenance of the programme RAID and ensure it is aligned to the Agreement.
Ensure all Changes follow the contractual Change Control Procedure and client approvals.
Liaise internally with stakeholders (e.g. legal, procurement, infosec) on proposed changes to understand contractual impacts of proposed changes.

Remediation, Performance Improvement, and step-in readiness.

Liaise with the programme team to define remedial Plans and PIPs where contractual rights to require such plans exist.
With the programme team, monitor progress and evidence, and prepare documentation to support step‑in decisions and recovery to protect and enforce contractual rights where appropriate.
Keep an audit trail of notices, minutes, decisions, and missed commitments. Coordinate with Legal/Procurement/Ops on the scope of step-in, communications.

Internal third-party stakeholder management

Liaise with relevant stakeholders to ensure data protection, infosec, regulatory and legal requirements are being met, escalating where appropriate or evidence of compliance is not forthcoming.
Oversee the Society’s exercise of audit and step-in rights.
Manage third party suppliers’ appointment of sub-contractors under the contractual approvals mechanism and maintain records.

This is a hybrid working role however you must be willing to travel to and work from our Head Office in Carlisle, Cumbria at least one day per month and as required depending on business need.

About You

We’re looking for someone with significant experience in supplier performance management involving large, technology focussed change projects/project management.

Skills, abilities and behaviours we’re looking for include:

Attention to detail & ability to translate contractual wording into deliverables
Clear understanding of contracts/deliverables/service levels/service credits
Confident in dealing with third parties as well as senior (c-suite) colleagues
Ability to negotiate whilst understanding broader environment/consequences
Gravitas to be taken seriously by astute suppliers

You’ll also align closely to our values of:

Forward Thinking –We embrace new ideas to continuously improve
Customer Led – We put our customers first in everything we do.
Straight Forward – We work hard to make things simpler.
Responsible – We do the right thing.
Better Together – We work as one team.

The Company

We’re here to create a banking experience that’s kinder to people and planet.

Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities.

The Benefits

Competitive Salary

We will offer you a competitive basic salary for your role, which is reviewed every year.

Learning & Development

We want you to grow in your role. We’ll work together to support your personal and professional development.

Holidays

Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years.

Family Friendly

We pay competitive maternity, paternity and adoption leave.

Flexible Working

We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role.

Pension Scheme

If you’re eligible, we’ll enroll you into our competitive company pension scheme.

Health & Wellbeing

We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme.

Community Day

We offer our people an extra paid day off every year to help out local charities and community organisations.

Social

We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips.

Apply Now

Refine Your Search

adoption manager jobs in carlisle, cma

VacancyTitle: Senior Commercial Relationship Performance Manager

Assistant Manager in Training - Team Leader

Retail Sales Assistant

Project Engineering Manager

Media Sales Manager

Customer Advisor

Trading Manager- Carlisle

Mercedes-Benz Business Manager

Express Deputy Site Manager

EE Retail Store Leader

Management Opportunities - Across Cumbria

Store Manager - Express

Store Manager

Engineering Manager

Burger King Restaurant Manager

Dispensing Optician

Optometrist

Service Colleague (Express)

Team Leader (Food Services)

Pharmacist

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