Customer service manager Work, Jobs in Carlisle, Cma (with Salaries)

Area Sales Manager
JLA —Carlisle
- Up to £38,000 a year
- Full-time
- Customer service
- Business development
- Team management
- Free parking
- Annual leave
Quick apply
Sales and Retention Manager
Everlast Gyms —Carlisle
- Weekend availability
- Business development
- Mentoring
- Training & development
- Employee discount
- Gym membership
Quick apply
13d
Store Manager
Mountain Warehouse —Keswick
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Wickes —Carlisle
- Full-time
- Computer literacy
- Travel
- Retail management
- Employee discount
Sales Lead
B&Q —Carlisle
- £27,709.50 a year
- Part-time
- Customer service
- Data analysis skills
- Annual leave
- Employee assistance programme
2d
Retail Assistant Manager
Majestic Wine Warehouses Ltd. —Carlisle
- £29,080.48 a year
- Customer service
- Team management
- Mentoring
- Employee discount
13d
Sales Manager
Everlast Gyms —Carlisle
- Full-time
- Business development
- Leadership
- Employee discount
- Gym membership
Quick apply
7d
Store Manager
Bob & Berts —Carlisle
- £34,000 - £36,000 a year
- Weekend availability
- Hospitality
- Sales
- Restaurant management
Quick apply
6d
Trading Manager- Carlisle
Morrisons —Carlisle
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
7d
Sales Manager
Park's Motor Group —Carlisle
- Full-time
- Management
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
Insite Stores Manager
Rubix —Lockerbie
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Marketing Director
H&H Group of Companies —Carlisle
- Marketing
- Business
- Leadership
- Annual leave
- Employee assistance programme
12d
Cleaner / 6890 - The Chief Justice of the Common Pleas, Keswick
J D Wetherspoon plc —Keswick
- £14.40 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
Quick apply
9d
Department Manager
GOOUTDOORS —Penrith
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Retail Store Manager
BP Retail —Carlisle
- Customer service
- Team management
- Training & development
- Annual leave
- Employee assistance programme
1d
Mercedes-Benz Business Manager
Sytner —Carlisle
- Weekend availability
- Customer service
- Business development
- Team management
Management Opportunities - Across Cumbria
Morrisons —Penrith
- Continuous improvement
- Training & development
- Retail management
- Employee discount
Quick apply
Store Manager - Express
ASDA —Cockermouth
- Full-time
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
15h

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Sales and Retention Manager
Everlast Gyms —Carlisle
Experience in sales, membership, retail, hospitality or customer-focused leadership roles. Ongoing sales, leadership and fitness product training.
Quick apply
13d
Sales Manager
Everlast Gyms —Carlisle
Ongoing sales, leadership and fitness product training. Drive membership sales through effective lead management and member engagement.
Quick apply
7d

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Area Sales Manager

JLA -
Carlisle

Quick apply

Job details

Permanent | Full-time
Up to £38,000 a year

Benefits

Free parking
Company car
On-site gym
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme
Sick pay

Qualifications

Pricing
Sales management
Client engagement
Customer service
Business development
Team management
Risk management
Relationship management
Strategic selling
Communication skills
Growth strategy

Full job description

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

You will be responsible for contributing to the delivery of the Sales Strategy for our SME Division. Reporting to the Regional Sales Manager and responsible for driving commercial growth first and foremost. Expanding JLA’s footprint within existing accounts and acquiring new customers across a range of industry sectors, you will be a key contributor to the success of the sales team.

Key tasks

Deliver against the sales strategy set for the SME team
Ensure the division is focused on the core disciplines of winning new customers and developing and retaining existing customers
Work closely with colleagues in ensuring effective lead management and conversion
Increase the growth potential in existing accounts and acquiring new clients
Cement and drive key customer relationships together with account managers in your team
Work on strategic projects and initiatives as required, focusing on increasing the efficiency and productivity of the sales team and expansion of the business in the SME base
Drive value and number of customers with recurring revenue plans with JLA.
Improve the cross-sell of products to JLA’s existing customer base
Understanding target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients
Developing and delivering presentations to secure new business
Following the latest industry developments and staying up to date on corporate competitors
To determine the pricing structure for the client, in line with JLA pricing strategy, obtaining senior level approval as required

Service Delivery

Demonstrate an understanding of what service delivery excellence is for your role
Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance
Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered

Managing Risk

Awareness of your operational and regulation risks which may impact on your role
Responsibility for reporting to your line manager any risk which may impact the business

Managing Health & Safety

Ensuring you deliver your role within the Compliance framework set.

Criteria

Knowledge and Skills (what you know and what you can do)

Demonstrate a proven track record in solutions sales.

We are looking for you to have knowledge and experience in dealing with deals to multisite and larger organisations and have a consultative approach in dealing with client requirements.

You will be a strong communicator capable of handling varied client types with ease.

You will need to have an understanding of the install and service marketplace.

Experience (what you have done)

Successful track record in delivering ambitious growth plans.

We’re looking for you to have experience in a longer sales cycle.

Negotiation and presentation skills are fundamental to gaining new business.

You will have experience in dealing with, SME decision makers.

You will have a successful track record in selling products using financial justification to demonstrate value to your customers.

You will have gained experience of leading a sales team.

Possess an understanding of our products, our competition in the industry and positioning.

Personal qualities (the way you think and act)

You will be highly Performance driven and be able to focus where the primary goal is to drive revenue growth.

You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results.

Action orientated, Down-to-earth, energetic, pragmatic, and willing to “roll up your sleeves”.

This role is home based, so you will have the ability to manage yourself without supervision and provide clear strategy plans to the management team.

You will be a consummate sales professional, and an ambassador for the JLA brand.

Qualifications

We will need you to have a full UK diving license as the role involves UK travel.

Pay: Up to £38,000.00 per year

Benefits:

Company car

Work Location: On the road

Quick apply

Refine Your Search

customer service manager jobs in carlisle, cma

Area Sales Manager

Sales and Retention Manager

Store Manager

Assistant Manager

Sales Lead

Retail Assistant Manager

Sales Manager

Store Manager

Trading Manager- Carlisle

Sales Manager

Insite Stores Manager

Marketing Director

Cleaner / 6890 - The Chief Justice of the Common Pleas, Keswick

Department Manager

Retail Store Manager

Mercedes-Benz Business Manager

Management Opportunities - Across Cumbria

Store Manager - Express

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