Salary £32,000 - £37,000
Location Carlisle or Crewe
This is a permanent, full time vacancy that will close in 8 days at 23:59 BST.
The vacancy
Resourcing Officer
Location: Carlisle or Crewe
Reporting to: National Resourcing and Control Manager
About the role
We are looking for a Resourcing Officer to join our Rail Division, playing a key role in ensuring the safe, reliable and compliant delivery of train crew rostering and planning.
As part of the Resourcing team, you’ll create and manage traincrew rosters, diagrams and daily plans to meet operational, commercial and customer requirements. This is a fast-paced and detail-oriented role where you’ll work closely with Operations, Traincrew and wider stakeholders to optimise efficiency, maintain compliance and support business performance.
What you’ll be doing
Creating, issuing and managing traincrew rosters, diagrams and daily sheets
Ensuring rosters and plans are safe, compliant and aligned to customer and business requirements
Managing changes to rosters, including reallocating work for disruptions, training, leave and unplanned demand
Producing and maintaining accurate WTT and short-term traincrew diagrams
Ensuring full compliance with company terms, industry standards and regulatory requirements
Monitoring and reporting performance against key KPIs (e.g. sickness, leave, costs and utilisation)
Managing traincrew annual leave in line with agreed terms and conditions
Supporting the implementation of roster and link changes
Liaising with Traincrew and Operations teams to optimise rostering efficiency
Identifying improvements to rosters, diagrams and planning processes
Ensuring timely issue of weekly rosters to support the delivery of the train plan
Supporting cost optimisation, including minimising rest day working where possible
Providing resourcing input to business development, commercial and contract activities
Supporting apprentices and contributing to team development
Building strong working relationships across internal teams and stakeholders
Training & development
At NTS, we invest in your development and progression:
On-the-job training in rostering systems, processes and industry standards
Exposure to operational planning, service delivery and performance management
Opportunities to contribute to system and process improvements, including new technologies
Ongoing professional development within operations, planning and rail environments
Who we’re looking for
Experience
Experience in rostering, planning, operations or a similar coordination role
Experience working in a fast-paced, operational or logistics environment
Experience engaging with multiple stakeholders to deliver operational outcomes
Knowledge
Understanding of rostering, scheduling or operational planning processes
Awareness of compliance requirements within a regulated or safety-critical industry
Knowledge of rail operations or transport/logistics environments (desirable)
Skills & behaviours
Strong organisational skills with excellent attention to detail
Ability to manage multiple priorities and adapt to changing demands
Excellent communication and stakeholder engagement skills
Analytical mindset with the ability to interpret and act on data
Proactive approach to problem solving and continuous improvement
Strong teamwork and collaboration skills
Commitment to safety, compliance and operational excellence
Positive attitude with a “can do” approach
The Kind of People We’re Looking For
We’re interested in who you are, not just what’s on your CV.
You’re likely to thrive at NTS if you:
Take ownership of your work and enjoy being trusted to deliver
Are collaborative, approachable and naturally supportive of others
Care about doing the right thing, in the right way
Are curious and motivated to learn, improve and grow
Communicate openly and act with integrity and respect
Are comfortable working in a purpose‑driven, safety‑critical environment
You don’t need to tick every box on day one — we value potential, attitude and alignment with our culture just as much as experience.
Benefits
30 Days holidays plus 8 bank holidays
Buy / Sell annual leave
Health shield
Nuclear Pension scheme
Hybrid working
Family friendly
The company
We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable.
As part of the UK’s Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.
Benefits
Attractive
salary
Fantastic
pension scheme
Training and
development
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Generous
leave entitlements
Flexible
working
Healthcare
scheme
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