We are seeking a highly motivated and organised Agricultural Machinery Service Technician to join our dynamic team at our Carlisle Machinery Depot.
Are you a highly skilled qualified Service Technician looking for a new challenge? Are you a driven, enthusiastic and motivated individual with a keen eye for detail? If the answer is YES, we would like to hear from you! Play a critical role in keeping the agricultural wheels turning. You'll provide top notch support, if you thrive in a fast-paced environment, enjoy problem solving and want to support your local farmers - this is the role for you! This is a fantastic opportunity to work for a top performing agricultural company offering fantastic company benefits, career development and second to none training.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
THE JOB
Taking responsibility for some key day to day processes in line with company guidelines and ensuring smooth communication between all parties. Play a key part in offering industry leading levels of service to our internal and external customers.
Day to day technical support of a busy workshop, covering the following key areas;
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Lead technical support. Be responsible for repairing, diagnosing, maintaining agricultural machinery and equipment from some of the most prestigious agricultural brands.
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Diagnose and repair problems with machinery and equipment ensuing machinery will operate to a high standard in alignment with manufacturer specification to a high level of accuracy.
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Providing technical expertise and guidance as required across the business
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Maintain on-call service and offer out of hours support as required
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Working within the workshop or in the field/on farm as required
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Ensuring Dealer Standards are maintained across the department and maintaining a clean and efficient working environment.
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Maintaining a strong working relationship with all machinery departments ensuring work quality, accuracy and deadlines are met.
The above list is not exhaustive and your role will certainly change over time reflecting the changing needs and activities of the organisation and our commitment to making best use of new technology and continuously improving the way we do things. You must therefore be committed to personal development and to becoming multi-skilled in order that you can adapt to and welcome constant change in the effort to achieve the stated aim of "making continuous improvements in the efficiency and effectiveness of our use of resources".
SKILLS, EXPERIENCE AND QUALITIES REQUIRED
We are seeking applications from:
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Experienced team players, able to operate to their own initiative and to tight deadlines with a 'can-do' attitude
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Individuals which have served their appropriate recognised apprenticeship and have recognised and certificated qualifications for servicing and repairing machinery from leading manufacturers
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Those who are flexible in carrying out work both on customer premises and in our workshop
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Excellent knowledge of mechanical, electrical, and hydraulic systems
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Ability to manage change and to adapt to unexpected demands on a day to day basis
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Confident IT user, including a working knowledge of diagnostic software
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Flexibility with working hours during busy season and weekends in a rapidly changing environment
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Ability to assess priorities and manage competing deadlines both independently and as a member of a team.
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Full UK Driving License required
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People who are experienced with equipment and machinery from any other sector
BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.
Annual salary reviews in September each year.
A minimum of 25 days annual leave.
Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual appraisal scheme.
