Head of it Work, Jobs in Carmarthen, Cmn (with Salaries)

IT Support and Systems Assistant
Cerebra —Carmarthen
- £24,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- In-person
- Annual leave
- Sick pay
Quick apply
Senior IT Service Manager
Driver and Vehicle Licensing Agency —Swansea
- £57,515 a year
- Part-time
- Hybrid work
- DevOps
- Presentation skills
- Travel
- Free parking
- Annual leave
6d
Head of Group (Operations)
Driver and Vehicle Licensing Agency —Swansea
- £69,501 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3d
Client Experience & Service Manager
Sinclair Group —Swansea
- £55,000 - £70,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
9d
Head of Children & Families
Carmarthenshire County Council —Carmarthen
- £55.22 - £58.84 an hour
- Full-time
- Annual leave
- Employee discount
13d
Administration Manager
Ruskin Mill Trust —Clunderwen
- £32,178 - £34,938 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Software Engineer
Driver and Vehicle Licensing Agency —Swansea
- £39,163 a year
- Part-time
- Hybrid work
- Azure
- System design
- Java
- Free parking
- Annual leave
National Account Manager
AU Vodka —Swansea
- £50,000 - £55,000 a year
- Remote
- Hospitality
- Customer service
- Communication skills
4d
Headteacher @ Myrddin
Carmarthenshire County Council —Carmarthen
- £69,088 - £79,288 a year
- Full-time
- Bilingual
- English
- Communication skills
- Annual leave
- Employee discount
12d
Head of Curriculum - Health, Childcare and Computing
Coleg Sir Gâr and Coleg Ceredigion —Llanelli
- £54,044 - £59,175 a year
- University
- Continuous improvement
- No degree
- Annual leave
Quick apply
Head of ILS, Fresh Start and Foundation
Coleg Sir Gâr and Coleg Ceredigion —Ammanford
- £54,044 - £59,175 a year
- Continuous improvement
- No degree
- Travel
- Annual leave
Quick apply
2d
Teacher 0.4 Temporary - Ffederasiwn Cynwyl Elfed a Llanpumsaint
Carmarthenshire County Council —Carmarthen
- £24.72 - £30.04 an hour
- Temporary
- School
- Teaching
- Annual leave
- Employee discount
General Manager
Dorothys Showbar —Swansea
- £33,000 - £39,000 a year
- Full-time
- Bar
- In-person
- Leadership
- Employee discount
Quick apply
11d
Senior Product Manager
Driver and Vehicle Licensing Agency —Swansea
- £57,515 - £62,515 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Product management
- Free parking
- Annual leave
13d
Recoveries Specialist
Flint Bishop —Swansea
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Planner
M Group —Swansea
- Driving
- Travel
- Contracts
- Annual leave
- Employee assistance programme
2d
Bar staff / 1721 - Yr Hen Dderwen, Carmarthen
J D Wetherspoon plc —Carmarthen
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
1d
Senior Talent & Learning Consultant
Driver and Vehicle Licensing Agency —Swansea
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
11d
HGV Driver Trainer / Assessor
ARRA Distribution —Llanelli
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
11d
Teaching Assistant Level 2 Ysgol Gymraeg Y Tymbl
Carmarthenshire County Council —Cross Hands
- £13.79 - £14.32 an hour
- Temporary
- English
- Teaching
- Annual leave
- Employee discount

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head of it jobs near carmarthen, cmn

IT Support and Systems Assistant

Cerebra -
Carmarthen

Quick apply

Job details

Full-time | Fixed term contract
£24,000 a year

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Active Directory

Full job description

IT Support and Systems Assistant (FTC)

Fixed-term contract - 12 month fixed term

Home-based / hybrid, with travel to Head Office in Carmarthen as required. Candidates should be within approximately two hours’ travel of Carmarthen35 hours per week (09.00 - 17.00 Monday to Friday)

£24,000 per annum

29 days annual leave days annual leave (plus Bank Holidays)

Pension - matched company contribution up to 6%

Company sick pay

Purpose of the Role

To support the day-to-day delivery of IT services by providing first-line technical support, helpdesk triage, equipment setup, and routine systems administration tasks. The IT Support & Systems Assistant will work primarily within the support function of the IT department, while also being linked in with the IT Systems Administrator and the Senior IT Manager to assist with user administration, documentation, monitoring, and small systems improvement tasks. This role is intended to provide friendly and reliable support to staff, while developing the technical capability needed to contribute to the organisation’s wider IT systems and infrastructure.

Key Areas of Responsibility

1. IT Support & Helpdesk Management

Triage helpdesk tickets and respond to first-line support requests in a timely and helpful manner.
Resolve straightforward issues such as password resets, printer problems, device setup, Microsoft 365 queries, and basic connectivity issues.
Escalate more complex incidents or recurring problems to the IT Systems Administrator or Senior IT Manager with clear notes and supporting information.
Maintain accurate ticket records, actions taken, and user communications.

2. User Account & Access Administration

Assist with user onboarding, leavers, and changes under agreed processes.
Support basic administration of Microsoft 365, Active Directory / Entra ID, groups, shared mailboxes, and access permissions under supervision.
Help maintain user account documentation, access records, and standard checklists.
Identify and report any account, access, or security concerns promptly.

3. Hardware & Software Provisioning

Prepare, configure, label, and dispatch laptops, peripherals, mobile devices, and other IT equipment.
Install standard software packages, updates, and configuration profiles as instructed.
Support the maintenance of hardware inventories, asset records, and equipment lifecycle information.
Assist with remote setup and troubleshooting for staff working away from Head Office.

4. Operational & Systems Support

Assist the IT Systems Administrator with routine checks, monitoring alerts, backup checks, patching preparation, and basic systems maintenance tasks.
Support IT projects, system migrations, equipment rollouts, and process improvements as directed.
Help maintain clear technical documentation, user guides, and internal procedures.
Provide on-site support at Head Office when required, including desk moves, meeting room equipment, equipment setup, and general operational IT tasks.

5. Communication & Escalation

Maintain clear, friendly, and professional communication with staff, including non-technical users.
Keep users updated on progress, next steps, and expected timescales for support requests.
Escalate incidents, risks, and recurring issues promptly to the appropriate member of the IT team.
Follow provided procedures and contribute suggestions for improving support processes.

6. General Duties

Work closely with the Senior IT Manager and IT Systems Administrator, taking direction and completing assigned tasks.
Respect confidentiality, data protection requirements, and organisational IT policies at all times.
Provide first aid if qualified or be willing to undertake training if required.
Undertake any other duties as reasonably required within the scope of the role.

Please view our website for full person specification.

Closing date: 26th July 2026 at 11.59pm

First stage interview (virtual) - w/c 27th July 2026

Second stage interview (virtual) - w/c 3rd August 2026

Pay: £24,000.00 per year

Benefits:

Company pension
Sick pay

Work Location: Hybrid remote in Carmarthen

Quick apply

Refine Your Search

head of it jobs in carmarthen, cmn

IT Support and Systems Assistant

Senior IT Service Manager

Head of Group (Operations)

Client Experience & Service Manager

Head of Children & Families

Administration Manager

Software Engineer

National Account Manager

Headteacher @ Myrddin

Head of Curriculum - Health, Childcare and Computing

Head of ILS, Fresh Start and Foundation

Teacher 0.4 Temporary - Ffederasiwn Cynwyl Elfed a Llanpumsaint

General Manager

Senior Product Manager

Recoveries Specialist

Planner

Bar staff / 1721 - Yr Hen Dderwen, Carmarthen

Senior Talent & Learning Consultant

HGV Driver Trainer / Assessor

Teaching Assistant Level 2 Ysgol Gymraeg Y Tymbl

I want to receive the latest job alerts for head of it in carmarthen, cmn

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