Solutions manager Work, Jobs in Carrickfergus, Ant (with Salaries)

Travel Operations Manager
Turismo Lahuan Travel and Business Services Ltd —Bangor
- £39,500 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
6h
Senior Distribution Manager
Tahreer Group Logistics and Supply Chain Solutions —Ballymena
- £4,600 - £6,000 a month
- Full-time
- Analysis skills
- Presentation skills
- In-person
Quick apply
Director of Client Success
Vibranium SEO Group —Bangor
- £84,942 - £94,000 a year
- Full-time
- English
- Business development
- Analysis skills
Quick apply
14h
Program Manager (Vice President)
Citi —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- PMP
- Analysis skills
- Employee assistance programme
- Employee discount
Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
12d
Handyman/woman
Aqualla Brassware —Carrickfergus
- £28,675 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Home Automation Manager
e-Future Home Automation UK Ltd. —Belfast
- £65,000 - £95,000 a year
- Full-time
- Project management
- Computer networking
- IT
- Free parking
- Sick pay
Quick apply
12h
Manager, OWT, Solutions Human Capital
Deloitte —Belfast
- Hybrid work
- Oracle
- Analysis skills
- Project management
8d
Senior Major Incident Manager
Capita —Belfast
- Full-time
- Analysis skills
- SharePoint
- Communication skills
Program Manager
Sensata Technologies, Inc. —Newtownabbey
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
8d
Project Manager
BENDER UK LIMITED —Lisburn
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Salesforce
- IT
Operations Accountant
Caterpillar —Larne
- £50,827 - £63,534 a year
- Full-time
- Bachelor's degree
- Accounting
- Annual leave
Purchasing Manager
Nitronica —Ballynahinch
- £55,000 - £60,000 a year
- Full-time
- Computer literacy
- Analysis skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Delivery Manager
Instil Software Ltd —Belfast
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
Contracts Manager
Ground Control —Belfast
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Life insurance
Quick apply
7d
Delivery Manager
Instil —Belfast
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Employee assistance programme
E-commerce Manager
Kaizen Print —Belfast
- Full-time
- Project management
- In-person
- Communication skills
Quick apply
Endpoint Management Specialist
Capita —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Associate Implementation Manager
PlotBox —Ballymena
- Hybrid work
- Project management
Performance Manager A220 Wing Engineering
Airbus Belfast Limited —Belfast
- Full-time
- Travel

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Travel Operations Manager

Turismo Lahuan Travel and Business Services Ltd
Bangor

Quick apply

Job details

Permanent | Full-time
£39,500 - £45,000 a year
6 hours ago

Benefits

Transport links

Qualifications

CRM software
Hospitality
Customer service
English
Leadership
Communication skills

Full job description

About the Role:

Bangor is known for its scenic coastline, welcoming atmosphere, and strong connection to Northern Ireland’s tourism industry. At Turismo Lahuan Travel Services Ltd, we bring that same sense of discovery and hospitality to every journey we organise.

We provide travel coordination, reservation support, itinerary planning, and destination services for individual travellers, corporate clients, and tourism partners.

We are looking for a Travel Operations Manager who can take ownership of our day-to-day travel operations and ensure that every booking is delivered accurately, efficiently, and professionally.

You will lead a small operations team, coordinate with travel suppliers, monitor service quality, and manage operational issues from initial booking through to the completion of each journey. You will serve as the link between customers, internal teams, hotels, transport providers, and tourism partners.

Why Work With Us?

The Environment:

Our office is based in Bangor, Northern Ireland, with convenient access to local transport links, coastal attractions, and regional tourism businesses. We provide a professional and collaborative workplace where employees can contribute ideas and take meaningful ownership of their work.

Operational Responsibility:

You will have the authority to improve workflows, strengthen supplier relationships, and introduce practical processes that enhance customer service and operational efficiency.

Growing Travel Network:

You will work with accommodation providers, transport operators, tour partners, and other travel service suppliers across Northern Ireland and selected international destinations.

Career Development:

We support professional development through relevant travel industry training, leadership coaching, and opportunities to attend tourism and hospitality events.

Key Responsibilities:

Travel Operations Management:

Oversee daily travel operations, including reservations, itinerary preparation, supplier confirmations, customer documentation, and service delivery.

Team Leadership:

Supervise and support travel coordinators and reservation staff. Allocate workloads, monitor performance, provide coaching, and maintain high service standards.

Supplier Coordination:

Build and maintain productive relationships with hotels, transport providers, tour operators, and destination partners. Confirm availability, negotiate service arrangements, and resolve supplier-related concerns.

Booking Quality Control:

Review booking information, travel documents, payment records, and customer requirements to ensure accuracy before final confirmation.

Customer Service Escalations:

Handle complex customer enquiries, booking amendments, cancellations, complaints, and unexpected travel disruptions in a calm and professional manner.

Process Improvement:

Identify operational delays, recurring booking issues, and service gaps. Introduce practical improvements that increase efficiency and reduce errors.

Performance Reporting:

Prepare regular reports covering booking volumes, service issues, supplier performance, customer feedback, and operational targets.

Compliance and Risk Management:

Ensure that travel procedures, customer information, supplier documentation, and payment processes comply with company policies and applicable travel industry requirements.

What We Are Looking For:

Experience:

At least 4 years of experience in travel operations, tourism, hospitality, reservations, or a related service industry, including at least 1 year in a supervisory or team leadership position.

Operational Knowledge:

A strong understanding of travel bookings, itinerary management, supplier coordination, customer service, and disruption handling.

Leadership Skills:

You can organise a team, set clear priorities, provide constructive feedback, and maintain service quality during busy periods.

Communication Skills:

You communicate clearly and professionally with customers, colleagues, and external suppliers through telephone, email, and face-to-face meetings.

Systems Knowledge:

Experience using reservation platforms, customer relationship management systems, booking tools, spreadsheets, and standard office software.

Problem-Solving Ability:

You can assess operational problems quickly, make sound decisions, and develop practical solutions while keeping customers informed.

Language Skills:

Fluent written and spoken English is required. Additional language skills are an advantage but are not essential.

Mindset:

You are organised, customer-focused, commercially aware, and comfortable taking responsibility. You understand that successful travel operations require careful planning, attention to detail, and the ability to respond confidently when plans change.

Pay: £39,500.00-£45,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

solutions manager jobs in carrickfergus, ant

Travel Operations Manager

Senior Distribution Manager

Director of Client Success

Program Manager (Vice President)

Head of Customer Success

Handyman/woman

Senior Home Automation Manager

Manager, OWT, Solutions Human Capital

Senior Major Incident Manager

Program Manager

Project Manager

Operations Accountant

Purchasing Manager

Delivery Manager

Contracts Manager

Delivery Manager

E-commerce Manager

Endpoint Management Specialist

Associate Implementation Manager

Performance Manager A220 Wing Engineering

I want to receive the latest job alerts for solutions manager in carrickfergus, ant

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