Platform manager Work, Jobs in Carshalton, Gtl (with Salaries)

Delegate Registration Manager
Hyve Group —London
4d
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
8d
Marketing Manager
Baithak Distribution Limited —Croydon
- £43,000 - £48,000 a year
- Full-time
- Hospitality
- English
- Project management
Quick apply
9d
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Park Manager
Oxygen —Croydon
- £50,000 a year
- Weekend availability
- Management
- Customer service
- Leadership
Quick apply
1d
New Store Openings (NSO) Manager
JENKI Matcha —London
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Bar
- Microsoft Excel
- Store discount
- Employee discount
Quick apply
4d
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Assistant General Manager
Kings Gyms KG Croydon —Croydon
- Full-time
Quick apply
11d
Social Workers
Merton Council —Merton
- £40,182 - £52,194 a year
2h
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
6d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
4d
Senior Platform & Technical Delivery Manager
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
- Hybrid work
- Organisational skills
3d
Events and Sponsorship Manager
Hammersmith & Fulham Council —Hammersmith
- £51,228 - £54,360 a year
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
13d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Project Manager / PMO - startup - Permanent
Collective.work —London
- Full-time
- Project management
- Organisational skills
- Agile
International Strategy & Operations Senior Manager, Commerce
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
4d
Customer Success Manager, Customer Data Platform - EMEA
mParticle —London
- £76,000 - £119,000 a year
- Full-time
Senior Logistics and Operations Manager
Indutex Industrial Solutions —London
- £5,800 - £7,600 a month
- Full-time
- Management
- ERP systems
- English
Quick apply
11d

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Delegate Registration Manager

Hyve Group -
London

Apply Now

Job details

4 days ago

Full job description

ABOUT HYVE GROUP

About Hyve

We believe that when people come together, powerful things happen. Hyve Group plc connects global industry communities through unmissable events, online networking platforms, and hyper-productive meeting programmes.
Our decades of experience put us at the heart of industries, and we are committed to using our influence to shape innovation and drive progress across our customer communities.
Our market-leading portfolio of global brands includes Shoptalk, Spring Fair, Bett, Mining Indaba, 121 Mining Investment and Retail Meetup.

The bit about the role

The successful candidate will support the Head of Delegate Registration in managing the delegate registration team across the Energy Transition Portfolio comprising of Mining Indaba and 121 Mining Investment. In collaboration with Marketing and other stakeholders, you will play a key role in ensuring a smooth registration process for delegates both before and during the event.

#LifeAtHyve

At Hyve, we are driven by our values: brilliant work, fresh thinking, rich connections, and collective buzz. In practice, this means we value quality, work with passion, celebrate uniqueness, and are our best when we work together.
We value a diverse team and are committed to employing individuals from all backgrounds and creating a culture based around belonging.
Our hybrid working model ensures we respect our peoplesâ€™ work/life balance.
Human connections are our speciality, and we offer a jam-packed calendar of social events, inclusion workshops, and professional development opportunities to make sure #LifeAtHyve is always fulfilling and exciting.

KEY RESPONSIBILITIES:

Finance & Payments

Payment allocation pre-show for all registered delegates, sponsor and exhibition clients, including internal reconciliation to relevant finance systems and Visit by GES.

Collect on-site payment (card/PDQ) from any outstanding delegates.

Enforce cancellation policy for unpaid delegates across events.

Working closely with finance and Head of Delegate Registration to ensure low number of unpaid delegate orders prior event start

Work closely with key stakeholders of relevant teams to ensure best possible processes are in place for delegates to pay.

Reconciliation of CRM/Visit by GES/PDQ with Head of Delegate Registration and finance.

Lead on delegate audits with Delegate Registration Executives and other stakeholders.

System Management

Oversee the manual interface to support data integrity across systems (Visit by GES / CRM / Stripe / SAP / Grip)

Train and support Delegate Registration Executiveâ€™s with processing delegate orders within CRM including maintaining and updating all delegate orders for the current event edition.

Support the Head of Delegate Registration manager with running reports when required.

Manage and set up registration approval process with Head of Delegate Registration for all attendee categories, working with other team members to approve registrations and inform delegates of any rejections or change of categories.

Creation of Partner and Delegate registration codes, following up with the clients to ensure passes are utilised prior to the event with the support of the Delegate Registration Executives.

Managing cancellation and transfer requests with Head of Delegate Registration.

Review, implement and test the registration system with Head of Delegate Registration and stakeholders.

General Administration

Create, implement review processes to improve the delegate journey with Head of Delegate Registration and other teams.

Support Head of Delegate Registration with producing training materials and managing onboarding process for team/new starters.

Managing and responding to delegate and registration inbound enquiries, from our event support inboxes and incoming phone calls.

Issuing invitation letters to support visa applications via DocuSign.

Manage delegate badges â€“ Issuing barcodes for collection.

Manage bulk badge collection requests and process with Client Relations.

Liaising and supporting sponsors/exhibitors with their delegate registrations, issuing confirmation emails and general assistance throughout the event journey.

Provide and run on-site delegate registration with Head of Delegate Registration.

Ad-hoc admin support.

Manage part of the Delegate Registration Executive team

Support Head of Delegate in the recruiting process

VALUED SKILLS & KEY COMPETENCIES:

Essential:

Experience in payment collections or finance knowledge

Tech savvy, you will be used to operating numerous systems daily, learning new systems/processes and running reports

High attention to detail and the ability to work quickly and efficiently

A confident and highly organised individual, with excellent interpersonal skills

Fluent written and spoken English

A positive, can-do solutions focused attitude

Experience managing a busy workload and being able to prioritise and work in a fast-paced environment

Familiar in full Microsoft suite of products, particularly proficient in using Microsoft Excel

Experience being customer facing and dealing with a range of clientele

International travel required

Desirable:

Experience dealing with C-level, VIPâ€™s or government delegations

Highly organised, capable of managing multiple tasks at once

Experience and knowledge of CRM (Microsoft Dynamics), Visit by GES

Experience handling, understanding, and manipulating data

Ability to build strong relationships

Apply Now

Refine Your Search

platform manager jobs in carshalton, gtl

Delegate Registration Manager

Programme Manager (Contract)

Marketing Manager

Customer Success Manager

Park Manager

New Store Openings (NSO) Manager

Client Success Manager - Fully Remote

Assistant General Manager

Social Workers

Build to Rent - General Manager

Digital Systems Manager

Senior Platform & Technical Delivery Manager

Events and Sponsorship Manager

Senior Customer Success Manager - UK

Head Of Customer Experience

Project Manager / PMO - startup - Permanent

International Strategy & Operations Senior Manager, Commerce

Senior Complaints Manager

Customer Success Manager, Customer Data Platform - EMEA

Senior Logistics and Operations Manager

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