Location: This is a remote role, offering the flexibility to work virtually from anywhere within the UK.
Contract Type: Permanent
The Opportunity
This role is accountable for Middle and Back Office application contract management portfolio and for ensuring we have a clear lifecycle plan for our applications so that we avoid them becoming end of life or out of support.
You will manage contract renewals for these applications globally underpinning our Middle & Back Office platforms. The portfolio of applications will evolve to meet the needs and growth of the RS Group business across EMEA, APAC and the Americas.
The role also provides hands-on operational oversight of managed service suppliers, ensuring contractual service obligations, SLAs and commercial commitments are met.
What You Will Be Doing
- Maintenance of the policies, standards and processes needed to support the contractual renewal process and working closely with Finance to ensure proactive budget forecasting.
- Ensure that all supporting documents are executed in a timely manner to support the contract renewal framework.
- Responsible for shaping Investment proposals, raising purchase orders and ensuring a consistent process for invoice approvals.
- Budget management of the operating costs for Application services including being responsible for the monthly and annual forecasting of these budgets.
- Responsible for the compliance and governance of managing vendor licence agreements & entitlements through our service partners covering usage, renewals & license rationalisation.
- Responsible for the financial management and controls for the relevant contract costs including invoice approvals, and the identification and delivery of any appropriate service credits.
- Collaborate with Service Design and Integration (SD&I), the application support partners, technology teams, PMO (Project Management office) to ensure contracts and financial data is captured, documented and correctly managed when new services are introduced into Middle & Back Office teams.
- Support Keep the Lights program by working with the Technology Delivery teams to ensure these and any other projects requiring changes to Application services are successfully delivered to time, cost and quality.
- Responsible for the effective management of financial data, knowledge, operating procedures etc. related to Middle & Back Office application services, and the maintenance of appropriate service catalogues or portfolios.
- Identify and implement appropriate cost saving opportunities related to contract renewals
- Ensure that vendors provide quotes in a timely fashion, engaging procurement where needed to support contract renewal negotiations.
- Initiate Continuous Improvement activities leveraging internal teams and external partners to reduce costs and bring greater efficiencies where possible, particularly where Transformation activities are within the service partners contract. This includes familiarity with emerging best practice, automation, tooling etc, as well as engagement with internal or external benchmarking exercises.
- Maintain financial reporting for Middle & Back Office application services, aligned to IS&T standards
- Support the monitoring of supplier performance against SLAs, OLAs and contractual commitments, escalating issues to the Managed Services Manager where required.
What You’ll Bring
- Excellent vendor management capabilities including experience of negotiating and managing contract renewals.
- Strong verbal & written communication skills.
- Management of budgets in excess of £5M and experience of managing to budget and evidence of driving successful cost savings initiatives.
- Strong numerical skills, with the ability to analyse pricing, licensing metrics, and renewal forecasts accurately.
- Excellent multitasking and organisational abilities, capable of managing multiple renewals, deadlines, and stakeholders simultaneously.
- Possesses a continuous improvement mindset and can drive efficiencies with people, process and procedures
- Proficient in honouring, enforcing and maintaining corporate policies.
We Are RS
We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.
Our purpose? Making amazing happen for a better world.
We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.
We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.
Rewards
Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.
Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:
- Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
- Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
- Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
- Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Ready to Make Amazing Happen?
Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.
Apply now and make RS a part of your journey.
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