Planners & Work, Jobs in Catcliffe, Syk (with Salaries)

Customer Liaison Officer (CLO)
rwb utilities ltd —Mexborough
- From £23,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
Capital Projects Planner
Lanes Group —Sheffield
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Driving
Quick apply
8d
RORO Wagon & Drag
Ward Recycling —Barnsley
- £15.50 an hour
- Overtime
- Customer service
- Driving
- Commercial driving
- Free parking
- Employee assistance programme
Quick apply
Production Planner
ParalloyGroup —Sheffield
- Up to £35,000 a year
- ERP systems
Senior Planner
M Group —Rotherham
- Hybrid work
- Driving
- Travel
- Contracts
Planner schedule
HVL Solutions Limited —Pinxton
- £30,000 - £33,000 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
Quick apply
Experienced Operations Administrator Financial Services
Hampshire Hill Group Ltd —Sutton-In-Ashfield
- £25,500 - £29,000 a year
- Part-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick apply
9h
Transport Planner
OXEO —Doncaster
- £30,000 - £40,000 a year
- Full-time
- In-person
Quick apply
14d
Event Planner/Digital Marketer
EDClass —Sheffield
- £30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Service Planner Assistant
ASSA ABLOY —Sheffield
- CRM software
- Administrative experience
- IT
- Employee discount
Senior Planner
Glanua —Sheffield
- Full-time
- Project management
- Contracts
- Construction
Quick apply
Lead Planner
STEP —Retford
- £51,317 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Project management
- Annual leave
- Employee assistance programme
Quick apply
14d
Maintenance Planner
Genuit Group —Doncaster
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Transport Planner
ASK4 COURIERS —Chesterfield
- £13.00 - £13.50 an hour
- Part-time
- Driving
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Marketing Manager
Home Office —Sheffield
- £39,500 - £46,000 a year
- Part-time
- Project management
- Presentation skills
- Travel
- Annual leave
12d
Delivery & Installation Driver 7.5T
The Sofa Delivery Company —Doncaster
- £31,464 a year
- Full-time
- Time management
- Annual leave
- Employee discount
Quick apply
Planning Conditions & Projects Officer (CDC)
Doncaster City Council —Doncaster
- £40,778 - £45,092 a year
- Full-time
- Communication skills
- Negotiation
- Employee discount
11d
Lead Planner
UK Atomic Energy Authority —West Burton
- Full-time
- PMP
- Engineering
- Project management
- Annual leave
- Employee assistance programme
14d
Transport Planner
Tarmac —Buxton
- Military
- ERP systems
- Continuous improvement
- Employee discount
Cluster Sales Manager
Brightstar Hospitality Management —Sheffield
- Full-time
- Sales
- Hotel
- Travel
Quick apply
13d

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Customer Liaison Officer (CLO)

rwb utilities ltd
Mexborough

Quick apply

Job details

Full-time
From £23,000 a year

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Driving
Organisational skills
Communication skills

Full job description

The Role

We are looking for a Customer Liaison Officer (CLO) to support our operational teams and ensure customers receive clear communication, timely updates and a positive experience throughout the lifecycle of our works.

You will take ownership of customer engagement activities before, during and after works, helping to maintain high customer satisfaction scores and supporting the resolution of enquiries and complaints. You will work closely with supervisors, planners and the Customer Manager to ensure all customer‑related obligations are met.

Key Responsibilities

· Take ownership of all customer care activities (pre‑works, during works and post‑completion).

· Support operational teams in resolving customer enquiries and complaints within required timescales

· Carry out post‑completion walk‑offs and ensure customer feedback is captured and recorded.

· Support Lasting Impression and community engagement activities.

· Ensure effective communication with customers, including letters, notices, drop cards and vulnerability checks.

· Act as an escalation point for complex or repeat customer issues, working with the Project Manager.

· Identify vulnerable customers (PSR) and ensure appropriate support is provided in line with GSOP requirements.

· Track customer KPIs, trends and performance, providing reports where required.

· Work collaboratively with supervisors and planners to understand upcoming works and CLO requirements.

· Promote a strong customer service culture across operational teams.

Key Competencies

· Customer Focused: Able to adapt communication to customer needs and provide reassurance.

· Communication: Strong interpersonal skills with the ability to influence and build trust.

· Problem Solving: Able to identify issues, propose solutions and support operational teams.

· Performance Driven: Experience working to KPIs and achieving targets.

· Operational Awareness: Understanding of utilities, reinstatement or gas operations is desirable.

· HSEQ Awareness: Able to identify and report hazards, near misses and safety concerns.

· Adaptability: Comfortable working independently, prioritising workload and managing multiple tasks.

· Digital Skills: Able to use mobile devices, apps and reporting tools.

Experience & Qualifications

Essential:

· Experience in customer service, utilities or a similar field

· Strong communication and organisational skills

· Full UK Driving Licence

Desirable:

· Supervisor Street Works qualification (NRSWA)

· Health & Safety qualification

· Experience working within the gas industry, reinstatement or utility environment

Salary & Benefits

We offer a competitive salary based on experience, along with a company commercial vehicle for business use and a supportive working environment.

Pay: From £23,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Do you have experience working in customer service, utilities, or a similar customer-facing operational environment?
Do you hold a full UK Driving Licence and are you willing to travel to sites as required?
Do you have experience handling customer enquiries or complaints while working closely with operational or field-based teams?

Work Location: In person

Quick apply

Refine Your Search

planners & jobs in catcliffe, syk

Customer Liaison Officer (CLO)

Capital Projects Planner

RORO Wagon & Drag

Production Planner

Senior Planner

Planner schedule

Experienced Operations Administrator Financial Services

Transport Planner

Event Planner/Digital Marketer

Service Planner Assistant

Senior Planner

Lead Planner

Maintenance Planner

Transport Planner

Marketing Manager

Delivery & Installation Driver 7.5T

Planning Conditions & Projects Officer (CDC)

Lead Planner

Transport Planner

Cluster Sales Manager

I want to receive the latest job alerts for planners & in catcliffe, syk

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