Senior branch Work, Jobs in Caxton, Cam (with Salaries)

Senior Customer Service Advisor
Barclays —Huntingdon
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
General Manager - Fitzbillies
Fitzbillies —Cambridge
- £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
7d
Fast Track Management Programme
Travis Perkins plc —Cambridge
- Full-time
- Leadership
14d
Business Development Manager
Alliance Automotive Group LV —Cambridge
- Business development
- Presentation skills
- Communication skills
- Employee discount
Quick apply
7d
Sr Delivery Practice Manager (DPM) - UK NatSec, Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Computer Science
- Business development
- AWS
6d
K Lisa Yang Early Career Fellowships in Autism - Research Associate (Fixed Term)
University of Cambridge —Cambridge
- £34,132 - £46,049 a year
- Doctoral degree
- Research
Marketing Manager
Huws Gray Group —Pampisford
- Microsoft Powerpoint
- Microsoft Word
- Management
- Annual leave
- Employee discount
Food & Beverage Operations Manager
University Arms —Cambridge
- Weekend availability
- Bar
- Inventory control
- Restaurant management
- Employee assistance programme
- Referral programme
Deputy General Manager
Dalata —Cambridge
- Full-time
- Hotel
- Training & development
- Leadership
- Employee assistance programme
Quick apply
10d
Assistant Sales Manager
LRG —Cambridge
- Up to £45,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Food and Beverage Manager
The Fellows House —Cambridge
- Full-time
- Sales
- Hotel
- Continuous improvement
Quick apply
12d
Senior Sales Consultant
LRG —Cambridge
- Up to £37,000 a year
- Monday to Friday
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Sr Manager, Specialist Solutions Architecture, UKI Area Specialist Team (AST)
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- AWS
Full Stack Developer – CT Office Incubation Team
Aveva —Cambridge
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Travel
- Annual leave
Retail Sales Advisor
Brewers Decorator Centres —Stevenage
- £28,136 a year
- Customer service
- Communication skills
- Retail sales
- Employee assistance programme
5d
Graduate Management Trainee - Bedford
Enterprise Mobility —Bedford
- Full-time
- Customer service
- Bachelor's degree
- Team management
12d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Bachelor's degree
- Mentoring
- AI
Scheme Coordinator - Bedford
Care Support —Bedford
- £27,000 a year
- Full-time
- Management
- Training & development
- Care plans
Quick apply
16h
Registered Care Manager
Alina Homecare —March
- Full-time
- Business development
- Team management
- Leadership
- Paid training
- Annual leave
Quick apply
Front of House Public Area Cleaner
The Fellows House —Cambridge
- Full-time
- Sales
- Hotel
Quick apply

I want to receive the latest job alerts for senior branch in caxton, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior branch jobs near caxton, cam

Senior Customer Service Advisor

Barclays -
Huntingdon

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Live chat
Stakeholder collaboration
Stakeholder liaison
Process improvement
Risk management
Customer interaction
Banking

Full job description

Date live: 14/08/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000116416

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior branch jobs in caxton, cam

Senior Customer Service Advisor

General Manager - Fitzbillies

Fast Track Management Programme

Business Development Manager

Sr Delivery Practice Manager (DPM) - UK NatSec, Professional Services, UK NatSec, WWPS

K Lisa Yang Early Career Fellowships in Autism - Research Associate (Fixed Term)

Marketing Manager

Food & Beverage Operations Manager

Deputy General Manager

Assistant Sales Manager

Food and Beverage Manager

Senior Sales Consultant

Sr Manager, Specialist Solutions Architecture, UKI Area Specialist Team (AST)

Full Stack Developer – CT Office Incubation Team

Retail Sales Advisor

Graduate Management Trainee - Bedford

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Scheme Coordinator - Bedford

Registered Care Manager

Front of House Public Area Cleaner

I want to receive the latest job alerts for senior branch in caxton, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected