Food & Beverage Team Leader - Hugos Restaurant
Location: Hoar Cross Hall, Staffordshire
About Us
At Hoar Cross Hall, we pride ourselves on delivering exceptional guest experiences in a stunning spa and hospitality environment. Our award-winning facilities, beautiful surroundings, and commitment to excellence make us one of the UK’s leading luxury spa destinations.
We are looking for a dedicated Food & Beverage Team Leader to join our passionate team in Hugos restaurant, someone who thrives in a fast-paced environment, inspires others, and delivers outstanding service to every guest, every time.
The Role
As a Food & Beverage Team Leader, you’ll support the Food & Beverage Manager in the smooth day-to-day running of our restaurants, cafés, bars, and function rooms. You’ll help lead and motivate the team, ensuring exceptional quality, efficiency, and guest satisfaction.
You’ll take pride in maintaining high standards across all outlets from the presentation of our venues to the professionalism of our service, while also contributing to sales performance, team development, and operational excellence.
Key Responsibilities
- Ensuring exceptional guest service and maintain high-quality standards across all food and beverage outlets
- Supervising daily operations, staffing levels, and rotas to ensure smooth service
- Supporting in achieving departmental sales targets and service goals
- Leading, training, and motivating team members, identifying and supporting development opportunities
- Monitoring stock levels, manage orders, and record waste and complimentary items
- Ensuring all Health & Safety, Fire, and Food Hygiene regulations are adhered to, including COSHH and PPE guidelines
- Maintaining awareness of allergens and dietary requirements to ensure guest safety
- Upholding cleanliness, presentation, and hygiene standards throughout all service areas
- Acting as Duty Manager when required, ensuring efficient and professional operation of all F&B outlets
About You
We’re looking for someone who:
- Has previous experience in a supervisory or team leader role within hospitality or food & beverage
- Is a confident communicator and natural leader who inspires others
- Has experience demonstrating exceptional attention to detail and a commitment to quality service
- Has the ability to thrive under pressure and can multitask in a busy environment
- Has good knowledge of Health & Safety and food hygiene standards
- Is proactive, positive, and passionate about hospitality
Additional Information
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Full-time - 40 hours per week
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Working 5 out of 7 days a week
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Salary: £13.75
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Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business such as working evenings, weekends, and Bank Holidays
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Applicants must have the legal right to work in the UK at the time of application. Unfortunately, we are unable to offer visa sponsorship now or at any point in the future for this role.
Why Join Us
- Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
- Complimentary Spa Day on work anniversaries at any of our company spas
- Free meal provided daily through our staff canteen
- Complimentary use of leisure and spa facilities
- Access to the Employee Assistance Program
- 30% discount on overnight stays and spa days
- Discounts on food, drink and retail across our venues
- Pension scheme
- Free Parking
- Refer-a-Friend scheme
- Excellent Induction and training programme
- Perkbox Online benefits and discounts
- On-line Doctor support (appointments/prescriptions)
- A fun, supportive and inclusive work environment with loads of development opportunities
People say you can’t choose your family, well we choose you to be part of ours!
