Job Title: Principal Product Designer
Reporting To: Head of Design
Location: Remote/Hybrid - Occasional travel to Bournemouth
Job Type: Full Time 37.5 hours a week
Our Purpose
Nourish Care provides a digital solution to the health and social care sector which improves the process of recording, analysing, and sharing of information. We seek to enhance and simplify care in equal measures; To harness the power of care management software to improve the lives of people who need care and those who provide it.
We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we will not be complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.
About the Job
As a Principal Product Designer at Nourish, you’ll advocate for our end users through high-impact design thinking, helping shape not just individual experiences but the broader product ecosystem. Working closely with Product, Engineering, UXR, and design peers, you’ll influence the direction of key initiatives, raise the quality bar across teams, and ensure our products are intuitive, accessible, and scalable. You’ll bring deep product design expertise, balanced with systems thinking, to create experiences that are not only usable and functional, but cohesive across the platform.
The Product Design team at Nourish values a strong blend of design thinking, research insight, information architecture, technical fluency, and product judgement. As a Principal, you’ll help connect these strengths across the team, bringing clarity to complex problems, shaping shared approaches, and ensuring the design system and product experiences evolve in a consistent, thoughtful way.
The Role & Your Responsibilities
You’ll join the Product Design team as a senior individual contributor who takes ownership of:
Strategic Design Leadership: You’ll influence the design direction of major initiatives across multiple product areas, helping define the right problems to solve and the right level of solution for each. You’ll act as a trusted design partner to Product and Engineering, bringing clarity, challenge, and momentum to complex work.
Cross-Product User Experience: You’ll shape experiences that work consistently across products and touchpoints, ensuring that user journeys are coherent, intuitive, and scalable. You’ll identify patterns, inconsistencies, and opportunities to improve the overall experience, not just individual screens or flows.
User Research: You’ll partner closely with UXR to ensure research informs key decisions, and you may lead or support research activities where needed. You’ll help translate insights into practical design direction and use them to guide product strategy and prioritisation.
Design and Prototyping: You’ll create wireframes, user flows, prototypes, and other design artefacts to communicate and validate concepts. You’ll work through discovery, definition, and iteration with Product and Engineering, ensuring solutions are feasible, valuable, and high quality.
User Testing and Validation: You’ll help plan and interpret usability testing and other validation activities, using findings to refine designs and improve confidence in the direction. You’ll communicate insights clearly to both technical and commercial stakeholders.
Collaboration and Communication: You’ll work closely with Product Managers, Engineers, UXR, and other designers to align on user needs, business goals, and product strategy. You’ll facilitate design discussions and workshops that build shared understanding and drive stronger decisions across squads.
Design System Expertise: You’ll play a key role in shaping and evolving the design system, ensuring consistency, quality, and scalability across products. You’ll help establish patterns and principles that support both current needs and future growth, while championing accessibility and best practice.
Documentation and Design Quality: You’ll document key decisions, principles, patterns, and design specifications to support continuity and clarity. You’ll help raise the standard of design quality across the team through thoughtful critique, guidance, and clear articulation of rationale.
What else are we looking for?
Ideally, you’ll have 7+ years of experience in UX/Product Design, with evidence of operating at a Principal level or in a similar senior IC role. You’ll be confident working in collaborative, cross-functional environments, ideally in a SaaS or B2B context.
Alongside this:
Sub Disciplines: Experience spanning multiple areas such as interaction design, information architecture, research, visual design, or service design is highly desirable.
Design Tool Fluency: Proficiency in Figma is essential; experience with additional tools is a bonus.
Design Principles: A strong foundation in user-centred design principles, accessibility standards including WCAG, and inclusive design. Experience designing for both web and mobile applications, with a focus on cohesive user journeys.
Research Methodologies: Strong understanding of user research methods (interviews, surveys, usability testing), with the ability to translate findings into practical design decisions.
Product & Delivery Mindset: Comfortable working in agile environments, with the ability to balance discovery, iteration, and delivery while influencing the right level of solution for the problem.
Systems Thinking: Ability to think beyond individual features and contribute to broader product patterns, design system evolution, and scalable ways of working.
Nourish Benefits:
25 days basic annual leave, plus Bank Holidays
In addition, we offer incremental leave benefit of 1 extra day for each completed year of service, up to a maximum of 5 additional days. This means long standing employees can enjoy up to 30 days of annual leave per year, plus bank holidays.
Extra paid day off for your birthday
Paid days off for volunteering opportunities
Private Medical Insurance
Pension
Referral Bonus
Health and Wellbeing platform including access to 24/7 GP & 24/7 EAP
Counselling and support
Variable impact workouts.
Wellbeing videos including prompts for healthy behaviours
Wellbeing, care and compassion leave policies
Cycle to Work Scheme
Career Development opportunities and regular reviews
Recognition and Rewards
Social Events throughout the year
All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.
Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.
The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work
