Customer success manager Work, Jobs in Chalfont (with Salaries)

Customer Success Manager
Revvity —Seer Green
- Remote
- Analysis skills
- Bachelor's degree
- Travel
8d
Customer Success Manager
Venatrix —Kingston upon Thames
- £45,000 - £65,000 a year
- Full-time
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Enterprise Customer Success Manager
Didomi —London
- £65,000 - £75,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- AI
Quick apply
Sales & Customer Success Manager
Info Technology Supply Ltd —Harrow
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Work from home
- Life insurance
Quick apply
9d
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
Customer Success Manager
Uptick —Shoreditch
- £50,000 - £66,000 a year
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Communication skills
Quick apply
Customer Success Manager
Vusion —London
- Full-time
- Hybrid work
- English
- Continuous improvement
Quick apply
2d
Senior Customer Success Manager
EnterpriseAlumni —London
- Full-time
- Hybrid work
- Team management
Quick apply
Customer Success Manager
Nexthink —London
- Full-time
- Hybrid work
- Spanish
- English
- Travel
- Annual leave
- Gym membership
Quick apply
7d
Customer Success Manager - UK
Masabi —London
- Full-time
- Remote
- Life insurance
12d
Customer Success Manager
Spruce —London
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Customer Success Manager, EMEA
Telus Health —London
- Full-time
- Remote
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Success Manager
InPost UK —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Customer Success Manager
Stotles —London
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Gym membership
Customer Success Manager
Juicebox —London
- £110,000 - £160,000 a year
- Full-time
- AI
Senior Customer Success Manager
Eurobase —London
- Full-time
- CRM software
- Customer service
- Analysis skills
Quick apply
Customer Success Manager
Incisive Media —London
- Hybrid work
- Organisational skills
- Communication skills
- Marketing
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Viasat, Inc. —London
- Full-time
- Remote
- English
- Analysis skills
- Bachelor's degree
6d
Customer Success Manager
Nosto —London
- Hybrid work
- Customer service
- English
- Communication skills
- Work from home
- Flexible schedule

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Customer Success Manager

Revvity -
Seer Green

Apply Now

Job details

8 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Bachelor's degree
Partnership building
Customer relationship management
Relationship management
Customer support
Customer interaction
Multidisciplinary collaboration
Communication skills

Full job description

Revvity

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity.

This is a fully-remote position and we welcome applicants from across Europe.

As a Customer Success Manager at Revvity Signals, you'll be more than a point of contact - you'll be the orchestrator of exceptional customer experiences. Acting as a trusted advisor and strategic partner, you'll seamlessly coordinate across our products, professional services, support teams, and account management to deliver integrated solutions that drive real results.

You'll own the communication between customer and Revvity Signals, translating needs into action, driving outcome, managing engagement health and ensuring Revvity Signals meets its commitment to customers. Your ultimate impact? Transforming software implementations into thriving, long-term partnerships where customers achieve measurable success and unlock the full power of Revvity Signals.

If you're energized by building deep customer relationships, solving complex challenges collaboratively, and driving adoption that creates lasting value, this is your opportunity to make a significant impact in the life sciences industry.

Key Responsibilities

Customer Partnership & Advocacy

Serve as the primary customer point of contact for post‑sale success, acting as a trusted business and technical advisor to customer stakeholders across scientific, technical, and leadership roles

Adoption, Value & Outcomes

Track and monitor solution adoption, license utilization, and usage trends, proactively identifying risks and opportunities to increase customer value.
Drive customers toward best‑practice usage, ensuring a positive user experience and measurable outcomes from Revvity Signals platforms.

Engagement & Program Oversight

Coordinate Revvity Signals’ response to customer needs, pulling in Product, Services, Support, Sales, and Cloud teams as required to drive outcomes.

Cross‑Functional Collaboration

Partner closely with Professional Services to oversee implementations, enhancements, and project delivery, ensuring engagement health and accountability across Revvity Signals and the customer.
Collaborate with Product Management on roadmap discussions, feature feedback, enhancement requests, and defect prioritization.
Support Account Management and Sales by identifying growth opportunities, expansion use cases, and renewal risks while maintaining clear ownership boundaries.

Enablement & Communication

Ensure consistent, proactive communication with customers and internal stakeholders regarding engagement status, risks, and priorities.

Qualifications & Experience

Bachelor’s degree in a scientific discipline (Chemistry, Biology, Chemical Engineering, Materials Science, or related field) or equivalent relevant experience
5+ years of experience in a software environment, preferably enterprise or SaaS‑based platforms
3+ years of customer‑facing experience in Customer Success, Professional Services, Consulting, or Presales roles
Demonstrated ability to engage effectively with technical and scientific users at multiple organizational levels.
Strong analytical, troubleshooting, and problem‑solving skills, with the ability to navigate complex customer environments.
Willingness to travel up to ~20% as required to support customer engagements

Preferred

Experience supporting life sciences, pharmaceutical, biotech, or industrial chemical customers
Proven ability to collaborate across cross‑functional, time‑sensitive teams.
Strong written and verbal communication skills with the ability to deliver compelling customer presentations.

Apply Now

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