Client services manager Work, Jobs in Charfield, Gls (with Salaries)

Client Excellence Lead
Griffiths Marshall Business Advisory —Gloucester
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Free parking
- Store discount
Quick apply
Client Liaison Manager
Avery Healthcare —Bristol
- £29,250 a year
- Sales
Quick apply
1d
Franchise Support & Growth Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
7d
Customer Service Representative - Part Time
Western Global —Engine Common
- £26,000 - £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager (Legal SaaS)
Hoowla —Bristol
- £28,000 - £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
Assistant Client Manager x2
Computershare —Bristol
- Full-time
- Hybrid work
- Travel
- Financial services
- Communication skills
- Work from home
3d
Regional Account Manager
Selwood Limited —Bristol
- £62,063 a year
- Driving
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Ayvens —Bristol
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
6d
Sector Client Director - Healthcare
BAM UK & Ireland —Patchway
- Presentation skills
- No degree
- Travel
- Annual leave
Client Services Executive
Wealthtime —Bath
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- In-person
- Health & wellbeing programme
- Work from home
Customer Success Manager
Legal 500 —Bristol
- Hybrid work
Area Sales Manager - South West Region
Orwak Easi UK Ltd —Bristol
- From £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Work from home
Quick apply
5d
Sales Co-Ordinator
Aztec Hotel & Spa —Bristol
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
- Annual leave
Quick apply
Field Sales Representative - Cheltenham
Flatpay —Cheltenham
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Office Manager
Commercial Intuition —Gloucester
- £25,000 - £35,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- ERP systems
- Free parking
- Work from home
Quick apply
3d
Business Development Manager
Good Energy —Chippenham
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
- Employee discount
Quick apply
11d
Project Coordinator
LivGreen Futures Ltd —Bristol
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
5d
Administration & Bookings Assistant
Casa Environmental Services Ltd —Bristol
- £26,800 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Customer Service Representative
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
UPS Service Sales Account Manager (Southwest UK & Midlands region)
Socomec Group —Cirencester
- Full-time
- Hybrid work
- Sales
- Computer literacy
- Negotiation

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client services manager jobs near charfield, gls

Client Excellence Lead

Griffiths Marshall Business Advisory
Gloucester

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Benefits

Free parking
Casual dress
Store discount
Employee discount

Qualifications

Analysis skills
Organisational skills
Payroll
Bookkeeping
Leadership
Communication skills
Time management

Full job description

As Client Excellence Lead you will play a critical role in shaping and executing the companies Client Excellence Strategy to make the client journey seamless and exceed client expectations.

Working closely with Head of Operations and Business Advisory, you will be responsible for the success of our operational delivery and client experience leading the Pod Support, Bookkeeping and Payroll teams to success. You will play a pivotal role in ensuring that we continue to adapt with new processes and systems; delivering training, having oversight of operational delivery and resolving any issues of how we operate, seeking out opportunities to simplify processes and production of management information.

Key Responsibilities and Accountabilities:

Client Journey Management: Oversee the entire client journey, identifying opportunities for improvement and ensuring consistency across all touchpoints.
Cross Department Collaboration: Work closely with other departments to ensure that all aspects of the client journey are aligned.
Team Leadership: Lead and mentor Pod Support, Bookkeeping and Payroll teams to ensure all members are aligned with the company’s Client Excellence goals and are equipped to deliver excellent and efficient service.
Work with Pod Leads to ensure smooth running of Pods.
Act as central point of contact for outsourced partners.
Oversight of operational delivery and addressing of issues identified. Work with individuals to ensure they are following procedures.
Rolling out and training processes, creating engaging content through different channels.
Play a proactive role in new systems and technology, overcoming challenges proactively and positively.
Working with the leadership team to understand strategic deliverables, supporting the success of adoption of new processes and systems.
Create and produce regular management information (MI) that will allow the Directors and team to make decisions based on facts.
Any other duties that are required by your line manager

Experience and skills

· Ability to work in a fast-paced environment with multiple initiatives with a can-do attitude;

· Possess strong interpersonal client service and communications skills (written and oral) are required, for both internal and client-facing matters;

· Strong personal drive for ensuring client success with a proactive focus;

· Must be capable of dealing confidently and professionally at the executive level with Clients;

· Strong background in a dynamic, problem solving, client service environment;

· Flexibility, integrity and creative analytical problem-solving skills;

· Ability to maturely lead and direct through challenges and escalated situations.

Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organisational skills
Multitasking and time-management skills, with the ability to prioritise tasks

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in charfield, gls

Client Excellence Lead

Client Liaison Manager

Franchise Support & Growth Manager - Education

Customer Service Representative - Part Time

Customer Success Manager (Legal SaaS)

Assistant Client Manager x2

Regional Account Manager

Customer Service Team Leader

Sector Client Director - Healthcare

Client Services Executive

Customer Success Manager

Area Sales Manager - South West Region

Sales Co-Ordinator

Field Sales Representative - Cheltenham

Office Manager

Business Development Manager

Project Coordinator

Administration & Bookings Assistant

Customer Service Representative

UPS Service Sales Account Manager (Southwest UK & Midlands region)

I want to receive the latest job alerts for client services manager in charfield, gls

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