Data governance lead Work, Jobs in Charlwood, Wsx (with Salaries)

Customer Experience Lead
British Airways —Gatwick Airport
- £47,000 - £51,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
- Employee discount
12d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Data Governance Lead
British Airways —Heathrow
- Full-time
7d
Information Governance Lead / Document Control Manager
Costain —Brighton
- Full-time
- Microsoft Office
- Travel
- Communication skills
Operations Support Manager
British Airways —Gatwick Airport
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
13d
Data Governance & Design Delivery Lead
Cappagh Browne —Withdean
- £28,000 - £38,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
9h
Team Leader - Remote Interventions
Change Grow Live —West Sussex
- £36,101.10 - £38,114.53 a year
- Organisational skills
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
9d
Group Data & Analytics Lead
Clevry —Brighton
- £72,000 - £84,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- SQL
Quick apply
HR Data & Systems Lead (4 days from home)
LRG —Worthing
- Hybrid work
- Microsoft Excel
- Analysis skills
- Project management
Quick apply
People Services Compliance Lead
Octavius Infrastructure —Reigate
- Full-time
- Hybrid work
- IT
- Annual leave
Delivery Lead
nudge —London
- Hybrid work
- Agile
- Annual leave
Data Enrichment Manager
Somerset Bridge Group —East Grinstead
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Maths
- Annual leave
- Referral programme
Quick apply
Development and Opportunities Lead
Aspens Charities —Royal Tunbridge Wells
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Analytics
- Paid training
- Employee assistance programme
Quick apply
14d
Head of Data and AI Governance
Allianz —Guildford
- Full-time
- Hybrid work
- AI
- Leadership
- Employee discount
Strategic Employee Relations Business Partner
Civil Aviation Authority —Gatwick Airport
- £75,000 - £80,000 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
10d
Compliance Officer
Newland House School —Twickenham
- £42,000 - £48,000 a year
- Part-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Sick pay
Quick apply
2d
Sr Procurement Specialist
Novo Nordisk —Gatwick Airport
- No degree
14d
WorkWell Programme Support Officer
Surrey County Council —Reigate
- From £34,660 a year
- CRM software
- Customer service
- Databases
- Annual leave
- Employee assistance programme
1d
Product & Sourcing Enablement Lead
IAG Loyalty —Crawley
- Full-time
- Leadership
Quality Compliance Officer
Meath Epilepsy Charity —Godalming
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

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Customer Experience Lead

British Airways -
Gatwick Airport

Apply Now

Job details

Full-time | Fixed term contract
£47,000 - £51,000 a year
12 days ago

Benefits

Cycle to work scheme
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

Stakeholder collaboration
Stakeholder liaison
Bachelor's degree
Continuous improvement cycles oversight
Organisational skills
Multidisciplinary collaboration
Communication skills

Full job description

BA Euroflyer

This is your chance to become part of the newest airline within the British Airways family.

BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe’s most popular destinations from London’s Gatwick Airport.

It’s an exciting and fast-paced life when you’re working in one of the world’s most important travel hubs, and you’ll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.

This is an airline where you’ll be able to create a real impact, right from the moment you join us.

The role:

Customer Experience Lead

Salary: £47,000 - £51,000

Our Customer team is responsible for shaping and improving the end-to-end journey for BA Euroflyer customers. Using customer insight, operational performance and cross-functional collaboration, the team delivers initiatives that enhance satisfaction, strengthen loyalty and support the airline's strategic objectives.

What you’ll do:

Lead the delivery and continuous improvement of the BA Euroflyer customer experience strategy.
Use customer insight, feedback and performance data to identify opportunities and drive measurable improvements.
Own and deliver customer-focused projects and initiatives that enhance the end-to-end customer journey.
Build strong relationships across operational, commercial and supplier teams to ensure customer priorities are embedded in decision-making.
Manage customer governance activities, performance reviews and service standards to support consistent delivery of a premium customer experience.
Act as a customer advocate, bringing the voice of the customer into key business discussions and decisions.

What you’ll bring to British Airways:

A passion for delivering exceptional customer experiences and driving continuous improvement.
Strong stakeholder management and influencing skills, with the ability to engage and align diverse teams.
A data-led approach, using customer insight and performance metrics to identify issues and opportunities.
Excellent communication and presentation skills, with the ability to translate complex information into clear actions.
Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.
A proactive, collaborative mindset with the confidence to challenge and drive change.

Your experience:

Experience in customer experience, customer insight, service delivery, product, commercial or operational environments.
A track record of delivering customer-focused improvements, projects or change initiatives.
Experience analysing customer feedback, satisfaction metrics and operational performance data.
Experience working with multiple stakeholders and influencing outcomes across teams.
Experience managing supplier or partner relationships and holding teams accountable for performance.
Previous experience within aviation, travel, hospitality, retail or other customer-centric industries would be advantageous.

What we offer:

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. You will also receive many other perks such as Voluntary Private Healthcare, Cycle to Work, Electric Car Scheme, BA Euroflyer Pension Scheme, Free Eye Test, Access to Perks at Work, Travel Industry discounts and many more!

At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Apply Now

Refine Your Search

data governance lead jobs in charlwood, wsx

Customer Experience Lead

Governance Lead

Data Governance Lead

Information Governance Lead / Document Control Manager

Operations Support Manager

Data Governance & Design Delivery Lead

Team Leader - Remote Interventions

Group Data & Analytics Lead

HR Data & Systems Lead (4 days from home)

People Services Compliance Lead

Delivery Lead

Data Enrichment Manager

Development and Opportunities Lead

Head of Data and AI Governance

Strategic Employee Relations Business Partner

Compliance Officer

Sr Procurement Specialist

WorkWell Programme Support Officer

Product & Sourcing Enablement Lead

Quality Compliance Officer

I want to receive the latest job alerts for data governance lead in charlwood, wsx

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